condordancer1 0 Posted December 25, 2021 Share Posted December 25, 2021 (edited) Ciao dal menu impostazioni e sparito tutto cio che riguarda la gestione del server (Plug in librerie ecc) Edited December 25, 2021 by condordancer1 Link to comment Share on other sites More sharing options...
Luke 36888 Posted December 26, 2021 Share Posted December 26, 2021 Hi there, is Condor an admin user? Link to comment Share on other sites More sharing options...
condordancer1 0 Posted December 26, 2021 Author Share Posted December 26, 2021 (edited) Hello, Yes untill yesterday yes! But i upgrade the latest version, I can see my Key !!! Edited December 26, 2021 by condordancer1 Link to comment Share on other sites More sharing options...
Luke 36888 Posted December 28, 2021 Share Posted December 28, 2021 @cayars can jump on with you and take a look at what's going on. Thanks. Link to comment Share on other sites More sharing options...
condordancer1 0 Posted December 28, 2021 Author Share Posted December 28, 2021 ok thank you very much! How we can? Link to comment Share on other sites More sharing options...
Carlo 4328 Posted December 28, 2021 Share Posted December 28, 2021 Try clearing your browser cache and see if that helps. Try doing a CTRL-F5 (hold ctrl key down and press F5) in the browser. Logout and back in again. If that doesn't help, send me a PM (private message) by clicking on my name (then message) and we can setup a remote session using Teamviewer or similar. Let us know, Carlo Link to comment Share on other sites More sharing options...
condordancer1 0 Posted December 28, 2021 Author Share Posted December 28, 2021 Grazie Carlo ,purtroppo non funziona!!! Link to comment Share on other sites More sharing options...
Carlo 4328 Posted December 29, 2021 Share Posted December 29, 2021 Try one last thing for us. Login with a different browser or with Emby Theater if you have that. All we want to see is if the alternate client can see this missing information or not. Feel free to PM again and we can do a remote session and I can help you fix this. Carlo Link to comment Share on other sites More sharing options...
condordancer1 0 Posted December 29, 2021 Author Share Posted December 29, 2021 Ciao Carlo! Da qualsiasi utente da lo stesso risultato Ho un altro problema! Con l'ultima versione di EMBY spesso il NAS spegne il programma @cayars Link to comment Share on other sites More sharing options...
Carlo 4328 Posted December 29, 2021 Share Posted December 29, 2021 Can you upload the embyserver log file that matches the time of this happening? Link to comment Share on other sites More sharing options...
condordancer1 0 Posted December 29, 2021 Author Share Posted December 29, 2021 La cosa si sta facendo difficile per me! Se vuoi ti mando le coordinate per entrare come amministratore cosi puoi operare direttamente tu Link to comment Share on other sites More sharing options...
Luke 36888 Posted December 31, 2021 Share Posted December 31, 2021 @condordancer1 you can easily locate emby server log files by following the instructions here: We're happy to help you resolve this. Thanks ! Link to comment Share on other sites More sharing options...
condordancer1 0 Posted January 6, 2022 Author Share Posted January 6, 2022 grazie mille ma non riesco a risolvere Link to comment Share on other sites More sharing options...
Luke 36888 Posted January 7, 2022 Share Posted January 7, 2022 @condordancer1 we're happy to help you resolve this. Can you please supply the information requested? Thanks ! Link to comment Share on other sites More sharing options...
condordancer1 0 Posted January 7, 2022 Author Share Posted January 7, 2022 Ciao Luke non riesco a capire come posso scaricare i log files. devo operare sul server o sul pc? Link to comment Share on other sites More sharing options...
Luke 36888 Posted January 13, 2022 Share Posted January 13, 2022 Were you able to link up with @cayars ? Link to comment Share on other sites More sharing options...
condordancer1 0 Posted January 13, 2022 Author Share Posted January 13, 2022 yes i'm here teamviewer 244 229 060 pw jbr1pi3h @cayars Link to comment Share on other sites More sharing options...
Carlo 4328 Posted January 13, 2022 Share Posted January 13, 2022 Been trying to hookup but time zones making it difficult. Every time I try to connect the remote software isn't running. Then we trade messages which gets a reply 6 hours later or so due to time difference. We're going to need to setup a specific date/time to do this most likely. Link to comment Share on other sites More sharing options...
condordancer1 0 Posted January 14, 2022 Author Share Posted January 14, 2022 Ciao fissa tu un appuntamento se è possibile per domenica Link to comment Share on other sites More sharing options...
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