MIckeysServer 0 Posted December 24, 2021 Share Posted December 24, 2021 Hello I am seriously thinking of cancelling and going to Plex as this plays same file no problem ! please see log attached Regards Mike ffmpeg-transcode-b32eec7a-e293-4f1d-a49d-1368520bf523_1.txt Link to comment Share on other sites More sharing options...
Happy2Play 8273 Posted December 24, 2021 Share Posted December 24, 2021 The log shows you have a permissions issue. 20:47:51.131 /VolumeNas/Emby-New-Movies/The Hand That Rocks the Cradle.mp4: Permission denied Since the file does not show any media info also, I suspect your server log has lots or permission errors also. {"Protocol":"File","Id":"50cfe26d744a38a68f365d8bbd49bf52","Path":"/VolumeNas/Emby-New-Movies/The Hand That Rocks the Cradle.mp4","Type":"Default","Container":"mp4","Size":0,"Name":"The Hand That Rocks the Cradle","IsRemote":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[],"Formats":[],"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false} Link to comment Share on other sites More sharing options...
MIckeysServer 0 Posted December 25, 2021 Author Share Posted December 25, 2021 Thank you is this in emby or my server ? I have given emby access ? or do you think its router ? I have another pc running expenology and that could access no problems at all Thank you Mike Link to comment Share on other sites More sharing options...
Luke 37049 Posted February 8, 2022 Share Posted February 8, 2022 @MIckeysServer are you still having an issue with this? Our install package sets up an emby user on the machine. Can you sure that user has permissions to your media folders? Link to comment Share on other sites More sharing options...
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