stuartgib 4 Posted December 19, 2021 Share Posted December 19, 2021 (edited) I've been following the instructions in the DSM 6 to DSM 7 Emby Migration Instructions post to upgrade my DS414j to DSM 7. I updated my install to the lastest version (emby-server-synology_4.6.7.0_armv7.spk), checked its operation, shut down then uninstalled and updated to DSM 7.0.1-42218. I'm now stuck at installing the dsm7 version (emby-server-synology7_4.6.7.0_armv7.spk), as I get the error "Invalid file format. Please contact the package developer" whenever I try to manually install. I have restarted the server and get the same error on Firefox, Edge and Opera (which was suggested under post "4.4.3.0 Update to DSM 7" back in July). I have also tried re-downloading the spk from the github (both the armv7 and comcerto2k variants). I've even tried the version listed (4.6.3) in the instructions and the Syncology package center verison (4.6.4.0-3001 currently) from which I get the error "Unable to install "Emby Server". Please try again later or contact the package developer." Edited December 19, 2021 by stuartgib edit Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 19, 2021 Share Posted December 19, 2021 That is strange. It sounds like the migration is likely blown at this point and would need to be copied over again so don't to anything with the /volume1/Emby you have from the DSM 6 version. Keep that safe. Now we need to figure out what type of issue is causing this wrong version message. Please try downloading and installing the beta version from the page https://emby.media/synology-server.html on the bottom half of the page. This is build 4.7.0.19.. If you like I can remote in and have a look with you to see if I see anything. Send me a PM if you would like to do this. 1 Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 19, 2021 Author Share Posted December 19, 2021 Unfortunately the same error on the beta branch too. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 19, 2021 Share Posted December 19, 2021 @alucryd can you take a look at this build to make sure this is correct for DS414j NAS. Link to comment Share on other sites More sharing options...
Luke 37019 Posted December 20, 2021 Share Posted December 20, 2021 HI, what is the file name of the spk that you tried to install? Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 20, 2021 Author Share Posted December 20, 2021 emby-server-synology7_4.6.7.0_armv7 emby-server-synology7_4.6.7.0_armv7_standalone.spk emby-server-synology7_4.6.7.0_comcerto2k emby-server-synology7_4.6.6.0_armv7 emby-server-synology7_4.6.3.0_armv7 emby-server-synology7_4.7.0.19_armv7 emby-server-synology7-mono_4.6.7.0_armv7_legacy Link to comment Share on other sites More sharing options...
Luke 37019 Posted December 20, 2021 Share Posted December 20, 2021 Can you try installing from Syncology package center again? Thanks. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 21, 2021 Share Posted December 21, 2021 @stuartgib Did you get a chance to try installing from the package center yet? Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 21, 2021 Author Share Posted December 21, 2021 "Unable to install "Emby Server". Please try again later or contact the package developer." Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 21, 2021 Share Posted December 21, 2021 That is strange wording. Could you try and install it again and grab a screen shot for us? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 21, 2021 Share Posted December 21, 2021 Meant to ask you, have you had any issue installing any other apps on DSM7 on your DS414j? Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 21, 2021 Author Share Posted December 21, 2021 I don't use it for any other apps, but Jellyfin (setup on a different port) installed (with ffmpeg) fine after I couldn't get Emby running. The package center app downloads, Then changes to installing, Then I get a error in the notifications It only leaves me this in the logs Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 21, 2021 Share Posted December 21, 2021 (edited) Out of curiosity is JF running when you try to install this? Any chance you could uninstall JF and try Emby install again? I can't help to wonder if that could interfere with the installation as many libs and services use the Emby name. Edited February 21, 2022 by cayars Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 21, 2021 Author Share Posted December 21, 2021 Has anything changed since I originally couldn't install the package? Emby wouldn't install when it was the only non Synology package. I'm not loving jellyfin so far, but it works. I really don't want to have keep setting up libraries as the 414j is slow. Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 21, 2021 Author Share Posted December 21, 2021 But if there is a basis for retesting, please let me know and I'll work it out Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 21, 2021 Share Posted December 21, 2021 Nothing has changed that I know of Emby wise. However the package installer could be getting confused if JF is using Emby's name space. I'd try uninstalling JF and seeing if Emby will install. If not you can reinstall JF and be right back where you were. Link to comment Share on other sites More sharing options...
stuartgib 4 Posted December 22, 2021 Author Share Posted December 22, 2021 same installation failure with jellyfin and ffmpeg uninstalled Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 23, 2021 Share Posted December 23, 2021 Thank you for trying that for us, appreciated. I do not think there is anything I can do to assist you. I think this is going to require dev support to try and figure out what the issue is. @Luke Link to comment Share on other sites More sharing options...
alucryd 214 Posted January 2, 2022 Share Posted January 2, 2022 You picked the correct package for your device, the armv7 flavor should definitely be compatible with the 414j and its comcerto2k CPU. Are you able to install packages from synocommunity like this one https://packages.synocommunity.com/ffmpeg/39/ffmpeg.v39.f41890[comcerto2k].spk ? What worries me is that it doesn't work via the software center (where it most definitely should). Link to comment Share on other sites More sharing options...
stuartgib 4 Posted January 2, 2022 Author Share Posted January 2, 2022 Yes, I was able to manually install the following package https://packages.synocommunity.com/ffmpeg/39/ffmpeg.v39.f41890[comcerto2k].spk & Link to comment Share on other sites More sharing options...
Luke 37019 Posted February 17, 2022 Share Posted February 17, 2022 @stuartgib are you still having an issue with this? Can you try the 4.6.7 release that is in Package Center? Link to comment Share on other sites More sharing options...
stuartgib 4 Posted February 18, 2022 Author Share Posted February 18, 2022 @LukeStill the same error. I have setup a seperate server in the meantime so it's less of a critical issue for me, but happy to try and assist in solving it incase there is a larger issue at hand. Link to comment Share on other sites More sharing options...
Luke 37019 Posted February 18, 2022 Share Posted February 18, 2022 5 minutes ago, stuartgib said: @LukeStill the same error. I have setup a seperate server in the meantime so it's less of a critical issue for me, but happy to try and assist in solving it incase there is a larger issue at hand. Even from package center without using our manual spk? Link to comment Share on other sites More sharing options...
stuartgib 4 Posted February 18, 2022 Author Share Posted February 18, 2022 I only tried the package center. Give me a sec, I'll grab the apk directly Link to comment Share on other sites More sharing options...
stuartgib 4 Posted February 18, 2022 Author Share Posted February 18, 2022 actually strike that the package center had been behind. Does not install from the apk or the package center. Same non specific failure error from Synology. Link to comment Share on other sites More sharing options...
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