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Latest Media not updating on Home Screen/Movies/TV

lastest media not updating movies tv

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#1 Drazgo OFFLINE  

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Posted 14 September 2014 - 11:43 AM

Anyone else not seeing latest media updates on respective pages?

 

I recently moved all my media to new drives, I did this by dropping existing paths and repointing to new UNC paths.  I have since added new media to these new paths and out of all the media added only one movie showed up in the recently added area.

 

Any ideas or anyone else running into similar issues?

 

Thanks,
Draz

 

Version 3.0.5366.22005

 

 



#2 above1 OFFLINE  

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Posted 14 September 2014 - 11:54 AM

I had the same issue, but after doing some investigation on my end, it turned out that I had erroneously added TV-13 parental rating to my user account.  

 

You just may want to check that.   I have had everything else show up without issue.

 

above1



#3 Drazgo OFFLINE  

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Posted 14 September 2014 - 04:54 PM

Only two accounts, admin account and kids account.  PC is always logged in as Admin :(  

 

I did double check just on the off chance but admin has full access.

 

Cheers,

Draz



#4 Happy2Play OFFLINE  

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Posted 14 September 2014 - 05:05 PM

Have you rescanned your library? Dashboard-library-scan library

 

Does your new media show up in the Metadata Manager?  Maybe incomplete metadata.



#5 jamesplay OFFLINE  

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Posted 14 September 2014 - 07:03 PM

Media Browser shows latest media as the newest created files. If other media files are newer then it wouldn't show up on your latest media, regardless if you added the location for your media files.

If you want them to show up on latest media, you can go into the specific item's metadata page on the web client and modify the Date Added field to a later date.


Edited by jamesplay, 14 September 2014 - 07:06 PM.

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#6 Drazgo OFFLINE  

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Posted 14 September 2014 - 09:57 PM

To answer the first questions... New media has date created as of today and does not show. I have initiated library scans on several occasions but it seems that all but one title are stuck on latest media page.  When media is added to the folder, MB finds it, adds metadata to it.  It is searchable within MB.  Just not showing up as recent in the recent items area.

 

Media is being added to the folders which are on a NAS.

 

Is there a way to flush cache and then do a rescan maybe?

 

Appreciate the help!  

 

Cheers,

Draz


Edited by Drazgo, 14 September 2014 - 09:58 PM.


#7 Drazgo OFFLINE  

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Posted 14 September 2014 - 10:14 PM

Hey Jamesplay,

 

I took a look at the Metadata Manager and I think the problem was because my Region was set to English (Australia).  Just moved back from Oz so I didn't think to change anything over.  But noticed the date format was d/M/year instead of M/dd/year.

Think maybe this might be the problem?  Not sure if MB is set to read non US date format.

 

Anyway I have changed it over and will add some newly created media to see if I can get an update.  Thanks for the tip!

 

Although looked at a few new ones I added recently and the dates were kind of all over the place... there was one I added today but it was showing a date added of 28/4/2014.  Another one had a date added of 16/7/2014...


Edited by Drazgo, 14 September 2014 - 10:16 PM.


#8 Drazgo OFFLINE  

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Posted 15 September 2014 - 07:08 PM

Just an update, still have the same items stuck on Latest Media screen.  

 

Several new movies and shows added with Date Added in folder showing current date.

 

Anyway to do a forced flush of cache, update library?



#9 Drazgo OFFLINE  

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Posted 16 September 2014 - 04:10 PM

After further review, it looks as if nothing is showing up in Latest Media since 8/19.  All latest media that has been showing for the last 4 weeks have this under Date Added.

 

This occurred shortly after I updated to Beta 3.0.5346 and after I moved my library from USB drives to NAS.

 

The migration from USB to NAS was just me dropping the Drive Paths from the USB and adding the UNC path to the NAS.  Not sure if this would have mucked up the library but I have run many full scans since then.  I did notice at one point there is a cache cleanup that runs but there doesn't seem to be a way to force this.

 

Any help on getting this resolved would be greatly appreciated as Latest Media is one of the better features in use.

 

Thanks in advance!

Draz

 



#10 Drazgo OFFLINE  

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Posted 16 September 2014 - 04:50 PM

Link to log files:

 

https://www.dropbox....pj-5l4lpga?dl=0



#11 Drazgo OFFLINE  

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Posted 17 September 2014 - 03:49 PM

Just added 5 movies... in metadata manager only 1 of the 5 movies has the correct date in the Date Added field.

 

The other four movies had random dates in the Date Added field:

 

Movie 1:  Date Added 09/16/2014

Movie 2:  Date Added 08/08/2012

Movie 3:  Date Added 08/08/2012

Movie 4:  Date Added 08/08/2012

Movie 5:  Date Added 08/20/2007

 

When viewing the Date Added field in the Folder at the OS level, they all say 9/16/2014

 

Any ideas why this is happening?

 

Thanks,
Draz



#12 ebr OFFLINE  

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Posted 17 September 2014 - 03:52 PM

1) Do you have any other metadata managers in use?

 

2) Can you please post the one single server log file from the above operation?



#13 Drazgo OFFLINE  

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Posted 17 September 2014 - 09:16 PM

Hi ebr,

 

1)  No other data managers in use.

 

2)  Link to latest server log.  It's by itself in the main folder:  https://www.dropbox....pj-5l4lpga?dl=0

 

One other thing I just noticed... Date Added in Metadata Manager appears to correspond to Date Modified of the file in the folder.  So looks like its picking up the wrong info.

 

Windows 8.1

Latest MB3 build.

 

Thanks!

Draz



#14 Luke OFFLINE  

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Posted 17 September 2014 - 09:23 PM

check the date created timestamp of the files, not date modified. just in case that's what you've done.



#15 Drazgo OFFLINE  

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Posted 17 September 2014 - 11:11 PM

Most of the movies date created and date modified match. 

 

Is there a check box somewhere on MB server to use?



#16 ebr OFFLINE  

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Posted 18 September 2014 - 08:53 AM

Date Added in our metadata comes from file/folder date created or from existing metadata. 

 

You said it looked like we were reading the modified date and then you subsequently said that the modified and created dates were the same.

 

Can you please confirm that the date added shown in the metadata matches the creation date shown in explorer?  It may be that something on your system is modifying the creation dates.



#17 Drazgo OFFLINE  

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Posted 18 September 2014 - 04:07 PM

So yes, sorry for the confusion.

 

This has never happened before so I am not sure why its starting now.  Even older created files (I believe) were picked up as latest upon path change and rescan of library.

 

This is what I have for a few files in question:

 

This one is correct:

DW.jpg

These two are not:

DW2.jpg

 

DW5.jpg



#18 ebr OFFLINE  

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Posted 18 September 2014 - 04:18 PM

For movies inside of their own folders, it is the creation date of the folder that will count.  What is that?



#19 Drazgo OFFLINE  

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Posted 18 September 2014 - 04:49 PM

Creation date of the folder is current:          Date Modified        Date Created

 

9-18-2014%208-48-20%20AM.jpg



#20 ebr OFFLINE  

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Posted 18 September 2014 - 05:18 PM

Can you show a screenshot of the metadata page for DeathWish 2?







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