giacombum 1 Posted November 30, 2021 Share Posted November 30, 2021 Hello, My Emby server hosted on my TrueNAS server, is picking the wrong public IP address (I don't know where this address points, honestly); if I set the public address manually adding my public IP address to "external domain" in the server configuration, it works. I opened both 8096 and 8920 ports on my router and emby server has static IP address. Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 30, 2021 Share Posted November 30, 2021 Hi there, why do you think that it's wrong? Link to comment Share on other sites More sharing options...
giacombum 1 Posted November 30, 2021 Author Share Posted November 30, 2021 I checked on my router and using whatismyipaddress and both are the same and both differ from the public IP that emby server picks. Link to comment Share on other sites More sharing options...
Luke 36999 Posted November 30, 2021 Share Posted November 30, 2021 OK well this is pretty rare, but I guess that's part of the reason why we have the option to customize it in emby server network settings. If it was perfect in all possible network environments, then we probably wouldn't need the option. Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted November 30, 2021 Share Posted November 30, 2021 Is there a reason you have not updated to 4.6.7.0? Link to comment Share on other sites More sharing options...
giacombum 1 Posted November 30, 2021 Author Share Posted November 30, 2021 I would like to update, but this new version seems not landed yet to TrueNAS community plugins... Link to comment Share on other sites More sharing options...
Carlo 4330 Posted December 10, 2021 Share Posted December 10, 2021 Have you tried updating yet by downloading directly from our site? If you need help with this send me a PM and I can remote in and show you how to do it. Carlo Link to comment Share on other sites More sharing options...
billxsand 1 Posted July 16, 2022 Share Posted July 16, 2022 Hey everyone this is happening to me too. Was going through the checklist (forward ports, set local static IP, ) nothing worked. Then I tried using the public IP address provided by whatismyip and PRESTO, it connected to my PC Link to comment Share on other sites More sharing options...
Luke 36999 Posted July 17, 2022 Share Posted July 17, 2022 Are you using a VPN? Link to comment Share on other sites More sharing options...
billxsand 1 Posted July 17, 2022 Share Posted July 17, 2022 (edited) Yes but I have verified that it is closed and disconnected EDIT: It suddenly started working so that must have been it! The addresses now match up correctly on Whatismyip AND inside the Emby dashboard. Thx Edited July 17, 2022 by billxsand Link to comment Share on other sites More sharing options...
Luke 36999 Posted July 17, 2022 Share Posted July 17, 2022 If the VPN is causing the wrong address to be detected then you can always customize it in the server network settings. Just make sure to remember that you'll have to keep it up to date if you do that. Link to comment Share on other sites More sharing options...
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