Forced to transcode 4k content on android app

[Siirappi 0]

Hi!

 

I'm having problems playing 4k content and app info says it's transcoding. My server is not powerful enought to transcode so everything has to be played direct.  

Codecs are H264(mp4) and AAC. I'm using the beta program app. 

Video plays fine if I'm using app.emby.media via browser.

Do you have any idea what could be the reason for the video transcoding?

[GrimReaper 3269]

Could you post ffmpeg log? Might be bandwidth-related if set on Auto. Or incompatible subs. Anyway, logs would show. 

Edited November 26, 2021 by GrimReaper

[Siirappi 0]

Hi!

 

You can find the log as an attachment. It shouldn't be beacuse of the network speed as I'm using quite fast 5Ghz wifi at the moment and the file plays fine with the web app.  No subs with this video file.

I have tried it with and without setting it to auto. I'm still in test phase of my possible migration from plex to emby.

 

ffmpeg-transcode-70efac2e-3b01-4c3b-b35f-e016e506cc5c_1.txt

Edited November 26, 2021 by Siirappi

[GrimReaper 3269]

TranscodeReasons=VideoLevelNotSupported

Which device you're trying to play that on? 

Edited November 26, 2021 by GrimReaper

[Siirappi 0]

Samsung Galaxy s10e

[GrimReaper 3269]

"Level":52

Not really sure whether that device would support 5.2, as that's quite high, I know even Shield did not two-three years ago. 

[Siirappi 0]

I don't know what level:52 means. So it's because my phone is too old and/or the file is too new? I'll be changing to s21 in a week so maybe it will work with that phone. 

[Luke 37008]

Hi, yes that is correct. Your current phone does not support it 

[Siirappi 0]

Thanks for the help. I'll try again when I get the new phone. 

[Luke 37008]

Let us know how you get on. Thanks.