love_stef 0 Posted November 19, 2021 Share Posted November 19, 2021 I'm using Apple TV 4K(2017) with tvOS 15.1 and emby 1.5.5 . I get compression artifacts for some videos,as the picture shows. It only appears for a few seconds randomly.I have tested the video es on iPhone 12(emby) and pc(potplayer), did't find any problem. Any way to fix this problem? Link to comment Share on other sites More sharing options...
Luke 36991 Posted November 20, 2021 Share Posted November 20, 2021 Hi there @love_stef can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
love_stef 0 Posted November 21, 2021 Author Share Posted November 21, 2021 23 hours ago, Luke said: Hi there @love_stef can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! hi, I'm not sure where to upload the sample, so I have uploaded a sample videoes to dropbox. https://www.dropbox.com/s/gq39pm7p55r76sm/sample1.mkv?dl=0 Link to comment Share on other sites More sharing options...
Luke 36991 Posted December 20, 2021 Share Posted December 20, 2021 @love_stef I'd like to look at how the app was playing. Can you please attach the emby server log from when you tried to play? Thanks ! Link to comment Share on other sites More sharing options...
Jonathan1683 24 Posted February 10, 2022 Share Posted February 10, 2022 Do you have a vizio tv? I was having this issue as well. If so it may be a setting on the tv. I fixed it some how, but I forgot exactly how. Link to comment Share on other sites More sharing options...
jmassaro87 28 Posted April 5, 2022 Share Posted April 5, 2022 Any resolution to this? I have the same issue. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 24, 2022 Share Posted April 24, 2022 Hi, we're looking into it. Thanks. Link to comment Share on other sites More sharing options...
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