NZLaffeh 0 Posted November 16, 2021 Share Posted November 16, 2021 Hi all, Having an issue after creating an Emby Connect account. I've had emby for years and never had any issues - even have premier for remote devices. I recently got an Alexa and wanted to mess with the m. b. skill. I went to bind my administrator account to my email address I paid for premier with but noticed it didn't actually have a Emby Connect account so I created one. After creating the Emby Connect account I went back onto my server to bind it but I got the following error. "There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect." After navigating here thinking it was a different portal, I try to log in with either my email address or user ID and get "Sign In Error Invalid username or password. Please try again." So I hit New Users - Sign Up Enter my display name and email address and both are already in use by another member. I completely logged out of the Emby.Media website and logged back in to confirm my password was correct and tried it all again but still no go. Have I missed something ? Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 16, 2021 Share Posted November 16, 2021 Hi, where did you create the account? Link to comment Share on other sites More sharing options...
NZLaffeh 0 Posted November 16, 2021 Author Share Posted November 16, 2021 Hi Luke, I created it here. https://emby.media/community/index.php?/register/ Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 16, 2021 Share Posted November 16, 2021 OK, can you please try again and then attach the emby server log? Thanks. 1 Link to comment Share on other sites More sharing options...
NZLaffeh 0 Posted November 16, 2021 Author Share Posted November 16, 2021 Hey mate no idea what you have done - or maybe it was just a time thing and I'm impatient but I've just tried again now and boom shes in. Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 16, 2021 Share Posted November 16, 2021 We didn't do anything, but glad to hear it. Thanks for the feedback. Link to comment Share on other sites More sharing options...
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