Loading, please wait on now TV Box

[jessvass1973 0]

Hi Guys,

 

I'm new to MB and now TV. I have installed the latest MB Server on my windows 8.1 Dual core intel E5200 2.50ghz machine. I have 8GB of Corsair Ram

and when using Media browser on the now TV box only playing certain files seems to be affected. I have Season 1 of "under the dome" in 720p MKV format

and every few seconds when watching an episode I get the screen showing "Loading please wait" the episode resumes for a few seconds and loops like that.

The strange thing is that I have watched entire movies in MKV format without the issue. I have disabled DLNA Play to and DLNA server in MB Server and under

advanced settings>transcoding I have had it set to auto and also "higher speed lower quality but faster encoding" on the now TV box I have tried with the video quality

setting on 3.2 HD (default) and also lowered it down to 996 which makes no difference. I have turned off theme music on the box also but still this issue remains unresolved.

I am considering a re install of Media Browser to see if this helps. I have attached my log files, please help.

 

Thanks guys,

 

James 

server-63545970161.txt

transcode-9051f66b-98a9-4eb7-87e5-c24b63f8b467.txt

[jessvass1973 0]

To add to this I have just tested again and the files giving me problems are 720p MKV files around 2gb in size. I am currently watching a 1080p MKV file which is 9gb in size and 10 minutes into the movie it has not shown the issue once.

I have selected a different episode of the same series and it's played for a few minutes now with no issues. it could be an issue with just one file so I will watch this episode via a different method this evening and see if I have the issue again with other episodes. I was unable to deipher the log files so perhaps someone here can help with these.

[CBers 6766]

I have my NOW TV and Roku 2XS both set to 20Mb in the MB app and never have an issue.

 

Do the problematic videos play OK in the web client?

[Happy2Play 8239]

jessvass1973 are you wired or wireless?

Edited September 10, 2014 by Happy2Play

[CBers 6766]

jessvass1973 are you wired or wireless?

Now TV's are only wireless.

[jessvass1973 0]

I'm not sure how to test from the web client?

Thanks for getting back to me though

[CBers 6766]

You know how to access your media in the Dashboard/Web client via a browser?

 

Just navigate to a video and hit play.

 

Also, read this: http://mediabrowser.tv/community/index.php?/topic/10318-the-web-client-your-portable-media-manager

 

And this: http://mediabrowser.tv/community/index.php?/topic/10013-media-browser-serverweb-client/

Edited September 10, 2014 by CBers

[jessvass1973 0]

Yeah that works fine, strangely though I tried playing the media again on the Now TV box and it seems to work ok. Weird!

[Arniceous 0]

I get  loading please wait quite a bit on many movies that EMBY is transcoding to my Roku device as well. I've hard wired my connection and auto/defaulted every setting including 3.5 mbps streaming setting in transcoding option. This seems to be an issue I can't solve. The Movies are served from my Asustor 604T NAS the WD Red 4TB HDD has a 20% buffer of free space and all media is usually H264 720p or 1080p 2400 kbps - 4000 kbps .mkv or mp4 2.9 GB on the average. EMBY does a great job transcoding vs the direct with my roku to NAS which cannot understand ac3 or aac audio streams so I am greatful just wish the constant loading please wait every 5 to 8 minutes could be solved. my bandwidth is 250/120 mbps on the average and internal bandwidth is way more than enough. maybe in the future a version will be released that allows us to choose cache size for reading movie I would allocate  1024 x 10 = 10240 mg if need be. I think the cache is too small and it runs out of space. Any thoughts??

[Luke 36999]

Hi, can your network handle higher than 3.5 mbps? if so, try increasing the in-app bitrate setting and that will reduce the likelihood of transcoding.

[Arniceous 0]

I'll try increasing the bandwidth setting to 5.0 Mb and report back tomorrow. Also notice that the emby app on my roku alos has a speed setting I'll make sure they both are equally set.  I also dropped the thread count from Auto/MAX down to 5, hopefully  that will have a positive effect.

 

*Supplemental

 

Lowering the thread from max or 8 to 5 seems to have alleviated the loading please wait interruptions; however the quality was significantly lower so I have raised it to 6 hoping to find a happy medium between quality and saturation. My NAS Specs are as fallows:

 

Data Transfer Rate: 600 MBps

Processor: 1 x Intel Atom 2.13 GHz

Number of Cores: Dual-Core

RAM: 3GB DDR3 SDRAM

Storage Operating System : ADM 2.6.0 RAR1

Brand: Asustor

Model: AS-604T

Compatibility: Mac, PC, Unix 

 

 

I'll report back if thread count 6 is the best for my stackup.

Edited May 6, 2016 by Arniceous

[Arniceous 0]

Success the settings that finally worked for me were:

 

Playback streaming 720p 

 

 

 

Thread Count 6

 

Sync Settings Upload Speed 5 Mbps & CPU Core Limit 2:

 

 

I also enabled prioritization to my Roku Devices via Linksys WRT 1900AC:

 

Thanks So Much System Architect for the higher bit rate suggestion. 500 Mbps did the trick and lowering my thread count to 6

Edited May 6, 2016 by Arniceous

[Luke 36999]

Well done. Fyi - sync settings will have no effect on Roku. It is only for the sync feature. Glad things are running better.

[CBers 6766]

I get  loading please wait quite a bit on many movies that EMBY is transcoding to my Roku device as well. I've hard wired my connection and auto/defaulted every setting including 3.5 mbps streaming setting in transcoding option. This seems to be an issue I can't solve. The Movies are served from my Asustor 604T NAS the WD Red 4TB HDD has a 20% buffer of free space and all media is usually H264 720p or 1080p 2400 kbps - 4000 kbps .mkv or mp4 2.9 GB on the average. EMBY does a great job transcoding vs the direct with my roku to NAS which cannot understand ac3 or aac audio streams so I am greatful just wish the constant loading please wait every 5 to 8 minutes could be solved. my bandwidth is 250/120 mbps on the average and internal bandwidth is way more than enough. maybe in the future a version will be released that allows us to choose cache size for reading movie I would allocate  1024 x 10 = 10240 mg if need be. I think the cache is too small and it runs out of space. Any thoughts??

 

Try using @@speechles's Blue Neon Night for Roku, as it has more playback options in it.