Unable to play video content

[focheur91300 0]

Hello,

I have a problem playing video on my Samsung Galaxy Flod 3 with the Emby application.

Most of the content does not play. I can't launch a video and it stays paused.

I made a video capture of my problem.

You will notice that I can only read some content (anime) that uses the same codecs.

Of course no problem on the web version.

What kind of information do you need? So that I can send them to you to solve the problem.

Thanks in advance.

[Luke 37046]

Hi there, let's look at an example:

Thanks!

[focheur91300 0]

Hi Luke,

Below is the additional information:
Emby Server: 4.6.4.0

Emby for Android: 3.2.26
As well as the logs 

Thanks in advance.

embyserver.txt

[Luke 37046]

Hi, are you using a reverse proxy?

[focheur91300 0]

Hi,

I go directly to the port 8920.

I have real problem only on the application.

Whether it's live streaming or with the content offline on my device.

Thanks in advance

 

[Luke 37046]

What kind of ssl certificate are you using?

[focheur91300 0]

I use a certificate Letsencrypt.

 

[Luke 37046]

@focheur91300 are you still having an issue with this?

[focheur91300 0]

Hello @Luke, yes I still have the problem.

[Luke 37046]

Are you still running into this with the 3.2.31 Emby android app update?

[focheur91300 0]

Hello @Luke,

J'ai encore le problème.

Isn't it possible to send logs from the Android application itself?

Thank.

[Luke 37046]

@focheur91300 can you please try with the Emby for Android 3.2.32 app update? Are you still having this issue with that? Thanks.