guide data is wrong for W34EY-D 38.1

[justinrh 219]

Guide data is wrong for W34EY-D 38.1, 35810.  It is showing programs that aren't playing.  Instead of Newsy shows, it looks like Court TV shows.

[Carlo 4552]

Hi, if you go into channel mapping on your system, what does the mapping look like for this channel?

[justinrh 219]

Is this what you are asking about?

[Carlo 4552]

Everything I see on line says this channel is CourtTV.
Did it recently change in your area?

[justinrh 219]

I know Newsy.com has recently been advertising to rescan to get the channel (so that network is new to the area).  I don't if it was Court TV before.  Newsy.com says it should be airing on 38.8, which would require a scan.

[Carlo 4552]

Have you done a channel scan with your tuner?
If you watch the channel is it showing Newsy?

I'm happy to report this to our guide provider but just want to verify first the channel has actually changed.

[justinrh 219]

Yes.

Yes.

[Carlo 4552]

It has been reported.

Thanks @justinrh for verifying this for us.

[justinrh 219]

The programs listing is correct now, but the channel icon still shows Court TV.

[Carlo 4552]

On 3/6/2022 at 6:11 PM, justinrh said:

The programs listing is correct now, but the channel icon still shows Court TV.

Can you check this again and let us know if the proper icon is there now?

[justinrh 219]

There is no icon  :-)