henrik70 2 Posted October 31, 2021 Share Posted October 31, 2021 Hi Runs emby via docker on synology I am trying to reset my password to admin account Call this http://192.168.86.41:8096/web/forgotpasswordpin.html but get this message: Could not find file '/dashboard-ui/forgotpasswordpin.html' Anyone who can help? Would rather not reinstall Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 Sorry Emby is installed via synology spk Downloaded from emby as the latest version Link to comment Share on other sites More sharing options...
Carlo 4330 Posted October 31, 2021 Share Posted October 31, 2021 1 hour ago, henrik70 said: Hi Runs emby via docker on synology I am trying to reset my password to admin account Call this http://192.168.86.41:8096/web/forgotpasswordpin.html but get this message: Could not find file '/dashboard-ui/forgotpasswordpin.html' Anyone who can help? Would rather not reinstall The URL on my system is a lot different then that. http://192.168.1.10:8096/web/index.html#!/startup/forgotpassword.html?serverId=idhere Are you using a web browser when doing this? Link to comment Share on other sites More sharing options...
Luke 37056 Posted October 31, 2021 Share Posted October 31, 2021 1 hour ago, henrik70 said: Sorry Emby is installed via synology spk Downloaded from emby as the latest version @henrik70 what is the version number of your emby server? Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 31, 2021 Share Posted October 31, 2021 Per other topics when these URLs start messing up, looking in the wrong location it point to overloaded folder or devices issue. Can you check your transcode-temp folder, is there content in it? Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 @Luke emby-server-synology7_4.6.4.0_x86_64 I have tried to uninstall but appdata is not deleted. I have now gone all in on ssh access but can not really figure out where emby stores password. I forgot my password and that's why I got into this situation Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 31, 2021 Share Posted October 31, 2021 You would/could manually edit the users.db. But should resolve current issue as Emby is looking for html files in the wrong location. Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 @Happy2Play There is nothing in my transcode temp @cayars Goggle Chrome Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 @Happy2Play Where can I find users.db Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 31, 2021 Share Posted October 31, 2021 1 minute ago, henrik70 said: @Happy2Play Where can I find users.db In your Data Path shown on dashboard path section or top section of your server log. Synology can be in different locations per DSM. But the users.db will be in the data folder in the Data Path. Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 Found it but passwords are not stored here Link to comment Share on other sites More sharing options...
Solution henrik70 2 Posted October 31, 2021 Author Solution Share Posted October 31, 2021 I found the solution ssh var / packages / embyserver / var / passwordreset.txt Link and pincode to reset my admin account in passwordreset.txt 2 Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted October 31, 2021 Share Posted October 31, 2021 Yes you should have gotten a pop-up to that location for that file. example Link to comment Share on other sites More sharing options...
henrik70 2 Posted October 31, 2021 Author Share Posted October 31, 2021 I only got pop-up after I uninstalled I do not know why I did not get it in the first round so I had not spent half the day today figuring out something that took 5 min Thanks for your quick reply ,all of you Link to comment Share on other sites More sharing options...
Luke 37056 Posted October 31, 2021 Share Posted October 31, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted November 1, 2021 Share Posted November 1, 2021 Glad you got this working! Link to comment Share on other sites More sharing options...
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