brian5678 5 Posted October 21, 2021 Share Posted October 21, 2021 (edited) Edited October 21, 2021 by brian5678 add additional pic Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 21, 2021 Share Posted October 21, 2021 Hi, it's possible your video has black bars embedded into it. Link to comment Share on other sites More sharing options...
brian5678 5 Posted October 21, 2021 Author Share Posted October 21, 2021 It used to playback as full screen when I first setup the server and smartTV app around 4/2020. Then app updated and required a Emby licenses to continue to use. So both WebTV OS and emby app have updated multiple times since it used to work. None of my DVD mkv ripped content has the black bars embedded; as verified on multiple computers and iOS devices. This week I also updated the server from 4.5.x to 4.6.x just to see if the problem would go away with server update. Link to comment Share on other sites More sharing options...
brian5678 5 Posted October 21, 2021 Author Share Posted October 21, 2021 WebTV OS version 6.00.25 Link to comment Share on other sites More sharing options...
FrostByte 5041 Posted October 21, 2021 Share Posted October 21, 2021 This looks like it's LG not Samsung Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 22, 2021 Share Posted October 22, 2021 @brian5678 we'll look at this for the next update to our LG app. Thanks. Link to comment Share on other sites More sharing options...
brian5678 5 Posted August 25, 2023 Author Share Posted August 25, 2023 This is still a problem with the current release of the LG webOS app. Link to comment Share on other sites More sharing options...
Luke 36999 Posted August 26, 2023 Share Posted August 26, 2023 On 8/25/2023 at 10:02 AM, brian5678 said: This is still a problem with the current release of the LG webOS app. Unfortunately it's an LG function that we're using to control the aspect ratio, so if it isn't working then we might just have to hide the option. The problem though is that I think it does work for some videos and some models which is why we haven't hidden it already, so it's just a matter of finding out what those are. What model do you have? Link to comment Share on other sites More sharing options...
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