santne 0 Posted October 20, 2021 Share Posted October 20, 2021 The problem is the following: I have the android tv application, with an internal address of the type 192.168.1.10, and when I take the android tv to another residence, I try to enter the external address (https://loquesea.com), but the address does not change. Returns me to the pin screen. The server does not detect any access attempts. I have tested the same thing on a sony tv, tvbox androidtv and xiaomi tv stick. With the android application for mobile it works correctly. I think there is a bug in the access from androidtv. Link to comment Share on other sites More sharing options...
ebr 14903 Posted October 20, 2021 Share Posted October 20, 2021 Hi. I'm sure that remote access is working fine from the app. Something must be blocking the connection or perhaps the address or port are not correct. Are you trying to use SSL? If so, what type of certificate do you have? Are you sure that you have the external port correct when logging in via the app? Link to comment Share on other sites More sharing options...
santne 0 Posted October 20, 2021 Author Share Posted October 20, 2021 I use ssl with a certificate from Letsencrypt. With any other client I can log in perfectly. The problem is only in the android tv client. Link to comment Share on other sites More sharing options...
ebr 14903 Posted October 20, 2021 Share Posted October 20, 2021 21 minutes ago, santne said: I use ssl with a certificate from Letsencrypt. Okay, that is more than likely going to be your issue. @cayars do you have a link handy for the solution to fixing the intermediate certificate problem there? Perhaps we need a KB article... Link to comment Share on other sites More sharing options...
Carlo 4330 Posted October 20, 2021 Share Posted October 20, 2021 No I don't have one handy for Android. I think this would be better in the forum "Tutorials and Guides" section vs KB. Just like we did for fixing library types only leave it open vs closed. This way multiple people can contribute info for specific OS and device and we can update the op post with specifics as we gather that info. What do you think? Link to comment Share on other sites More sharing options...
ebr 14903 Posted October 20, 2021 Share Posted October 20, 2021 8 minutes ago, cayars said: No I don't have one handy for Android. The fix is actually on the server... Let me see if I can find it. Link to comment Share on other sites More sharing options...
ebr 14903 Posted October 20, 2021 Share Posted October 20, 2021 Here is one solution. @santne what OS is your server running on? 1 Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 21, 2021 Share Posted October 21, 2021 Can you try sideloading our standard Android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks ! Link to comment Share on other sites More sharing options...
santne 0 Posted October 21, 2021 Author Share Posted October 21, 2021 6 hours ago, ebr said: He aquí una solución. @santne ¿En qué sistema operativo se ejecuta su servidor? My server is Linux. Link to comment Share on other sites More sharing options...
santne 0 Posted October 21, 2021 Author Share Posted October 21, 2021 1 hour ago, Luke said: ¿Puedes intentar descargar nuestra aplicación estándar de Android en el mismo dispositivo y ver cómo se compara? https://emby.media/emby-for-android.html Gracias ! Okay, this afternoon I do the tests and report the results to you. Link to comment Share on other sites More sharing options...
santne 0 Posted October 21, 2021 Author Share Posted October 21, 2021 After a few tests, I managed to make the androidtv clients work. I have deleted the famous pem certificates, and I have changed the ssl option to "preferable but not necessary". Now androidtv clients work, but they are not using ssl, because if I activate it for all connections, they stop working. I have not been able to install the emby application for android, because in the Play store it does not give the option. Only emby tv appears. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted October 21, 2021 Share Posted October 21, 2021 I don't think you can install the standard Android app from the Android TV store, you need download the apk and sideload it Link to comment Share on other sites More sharing options...
ebr 14903 Posted October 21, 2021 Share Posted October 21, 2021 You will likely continue to have problems with SSL on some devices until you can update the certificate on the server properly. Check this thread: Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 21, 2021 Share Posted October 21, 2021 1 hour ago, FrostByte said: I don't think you can install the standard Android app from the Android TV store, you need download the apk and sideload it Not yet at least. 1 Link to comment Share on other sites More sharing options...
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