yow888 0 Posted October 12, 2021 Share Posted October 12, 2021 Hello, I am using emby server on a synology NAS. Remote access works fine, but sending a message from an external connection does not work. I have the icon that appears but when I send the message nothing happens. My network settings are as follows: Public http port number: 80 Public https port number: 443 External domain: emby.my-domain.com Secure connection mode: Managed by a reverse proxy On the nas the reverse proxy is configured like this: Souce Protocol: HTTPS Host name: emby.my-domain.com Port : 443 Destination Protocol: HTTP Hostname: HTTP Port: 8096 Of course, my port 443 is open on the firewall and on the box Thank you for your help Emby version 4.6.4.0 - DSM 7.0-41890 Link to comment Share on other sites More sharing options...
Luke 36878 Posted October 12, 2021 Share Posted October 12, 2021 Hi there, can we please look at an example? Thanks ! Link to comment Share on other sites More sharing options...
Happy2Play 8138 Posted October 12, 2021 Share Posted October 12, 2021 @Lukeisn't Send message limited to in network devices? Or is that just specific devices? Link to comment Share on other sites More sharing options...
yow888 0 Posted October 12, 2021 Author Share Posted October 12, 2021 Hello, thank you for your quick response. Here are the pictures of my setup. Messages work well remotely if the connection is not secure. But as soon as the URL is https they no longer work Link to comment Share on other sites More sharing options...
Carlo 4328 Posted October 13, 2021 Share Posted October 13, 2021 21 hours ago, Happy2Play said: @Lukeisn't Send message limited to in network devices? Or is that just specific devices? No as mess with my son and daughter using that at times and they both live in different locations and states. Link to comment Share on other sites More sharing options...
Luke 36878 Posted October 14, 2021 Share Posted October 14, 2021 OK please attach the emby server log from when you tried to send the message. Thanks. Link to comment Share on other sites More sharing options...
ebr 14851 Posted October 14, 2021 Share Posted October 14, 2021 On 10/12/2021 at 7:06 PM, Happy2Play said: @Lukeisn't Send message limited to in network devices? Or is that just specific devices? Depends on the device. It won't work with a Roku, for instance. Link to comment Share on other sites More sharing options...
yow888 0 Posted October 14, 2021 Author Share Posted October 14, 2021 25 minutes ago, Luke said: OK please attach the emby server log from when you tried to send the message. Thanks. 2021-10-14 17:46:36.523 Info Server: http/1.1 Response 200 to 92.184.106.231. Time: 0ms. http://emby.yow.ovh/emby/Sessions/ede74217d14dd8d989d10ed5e89d7477/Message?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=iPhone de Yohann Yo&X-Emby-Device-Id=9198F63E-71BC-499A-94A9-0D8E70EDF0F3&X-Emby-Client-Version=2.0.10 2021-10-14 17:46:36.579 Info Server: http/1.1 POST http://emby.yow.ovh/emby/Sessions/ede74217d14dd8d989d10ed5e89d7477/Message?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=iPhone de Yohann Yo&X-Emby-Device-Id=9198F63E-71BC-499A-94A9-0D8E70EDF0F3&X-Emby-Client-Version=2.0.10. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_0_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2021-10-14 17:46:36.582 Info Server: http/1.1 Response 204 to 92.184.106.231. Time: 3ms. http://emby.yow.ovh/emby/Sessions/ede74217d14dd8d989d10ed5e89d7477/Message?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=iPhone de Yohann Yo&X-Emby-Device-Id=9198F63E-71BC-499A-94A9-0D8E70EDF0F3&X-Emby-Client-Version=2.0.10 2021-10-14 17:46:42.898 Info Server: http/1.1 POST http://emby.yow.ovh/Sessions/ff27bc83d850b2c055f612603ad0738f/Message?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari&X-Emby-Device-Id=9a127b72-abd2-44b9-a1e5-e820857973c3&X-Emby-Client-Version=4.6.4.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.0 Safari/605.1.15 Hello, here are the logs when sending a message. 1 device on the same network as the Emby server and the second external. Messages sent from the computer on the same network as Emby arrive, however those sent from outside do not arrive. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36878 Posted October 14, 2021 Share Posted October 14, 2021 What device are you trying to send to? Link to comment Share on other sites More sharing options...
yow888 0 Posted October 14, 2021 Author Share Posted October 14, 2021 Il y a 1 minute, Luke a dit : À quel appareil essayez-vous d'envoyer ? Sending from a mac (Safari) to Iphone ok Sending from iphone to mac does not work Link to comment Share on other sites More sharing options...
Luke 36878 Posted October 15, 2021 Share Posted October 15, 2021 What do you mean to mac? Is that with the web app on the mac, or our MacOS app? Link to comment Share on other sites More sharing options...
yow888 0 Posted October 15, 2021 Author Share Posted October 15, 2021 Yes web app Link to comment Share on other sites More sharing options...
Luke 36878 Posted October 25, 2021 Share Posted October 25, 2021 @yow888 was the web browser receiving the command in the foreground of the desktop? Had it been idle for a long period of time? Link to comment Share on other sites More sharing options...
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