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mp4 files not playing back on web app


theZach
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theZach

I'm having this weird issue where mp4 files won't stream to the webapp, but mkv files stream fine. All files work in theater apps. I know it's not a network speed issue. Any ideas?

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Happy2Play
17 hours ago, theZach said:

It's all remote connections, proxied through cloudflare 

Will see if I can find it but there are several topics about this, but probably is a Cloudflare cache issue.

https://emby.media/community/index.php?/topic/101408-fast-forward-seek-bar-not-working-on-web-player

https://emby.media/community/index.php?/topic/101778-cloudflare-slow-start-of-random-tv-shows-up-to-a-minute-wait/

And there are others but all point to CloudFlare cache/settings issues.

Edited by Happy2Play
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  • 2 years later...
trtrtrtr
On 06/10/2021 at 23:48, theZach said:

Changed my caching setting and works fine now. Thanks!

Hey, can you share what change you did? I have the same issue atm.

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18 hours ago, trtrtrtr said:

Hey, can you share what change you did? I have the same issue atm.

These are good places to start with recommended settings:

Nginx:

Cloudfare:

 

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trtrtrtr
5 minutes ago, theZach said:

I just had to disable all of the cloudflare caching settings 

So cloudflare settings are pretty big atm. Can you be more specific? I would love to copy your settings.

On other news, I can see they added a tier for people streaming now. Under "Stream" menu.

Thanks for replying.

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trtrtrtr
6 minutes ago, theZach said:

This setting in caching configuration did the trick for me

1000000762.png

Thanks a lot theZach, it fixed the mp4  issue instantly. Thank you so much.

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pir8radio
On 12/27/2023 at 8:42 PM, trtrtrtr said:

Thanks a lot theZach, it fixed the mp4  issue instantly. Thank you so much.

this post that @Lukegave you earlier shows all of the suggested cloudflare settings while still using caching for images and stuff...    its one of the main reasons to even use Cloudflare is the caching of images, cover art etc..     particularly the two rules you need to create. 

 

 

Edited by pir8radio
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darkassassin07

Just note that streaming video or other large media files via cloudflares CDN (proxy) is prohibited unless that media is also hosted on a cloudflare service.

https://blog.cloudflare.com/updated-tos/

https://www.cloudflare.com/service-specific-terms-application-services/#content-delivery-network-terms

You'll likely get throttled at somepoint. I was and just switched to using their DNS only.

Edited by darkassassin07
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trtrtrtr
On 28/12/2023 at 03:35, theZach said:

This setting in caching configuration did the trick for me

1000000762.png

Thanks for the suggestion, I think I've used an earlier version of this guide. But I only had issues with the mp4, and the other suggestions fixed it. I'll try to go through the guide again, until the inevitable move to nginx or another service. I do remember excluding files earlier, so I'm surprised why mp4 had an issue.

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