Connection failed with android devices

[Andree 0]

when i try to connect to my emby server the connection fails HELPPPP

[GrimReaper 3988]

Hi there. Few more words about actual issue would be beneficial, or we might be guessing 'till tomorrow. 

Did you go through Connectivity troubleshooter? 

https://support.emby.media/support/solutions/articles/44001849007-connectivity

If you did, do provide some more information as stipulated here:

 

[Andree 0]

i would like to know how to change adguard, kaspersky and nordVPN settings to make emby work. That is probably the problem.

the connection fails only on android mobile devices neither from app nor from internet

Edited October 5, 2021 by Andree

[Luke 39654]

Hi, please go through our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

And let us know which steps succeed and which ones do not .Thanks.

[Andree 0]

i did all the steps

 

[Luke 39654]

3 hours ago, Andree said:

i did all the steps

 

@Andree

Which ones succeeded and which ones did not?