Can't convert after one conversion?

[justinrh 174]

original post title:  Can't convert after one conversion?

In the web app, I opened a video detail page, More -> Convert, Mobile, go.   I saw the conversion working on the dashboard.  While it was working, I tried to convert again using diff params.  When I clicked "Convert" I got a "Downloading..." toast but the second conversion never started.  After the first finished, I tried to convert again but got the same experience as the second attempt.

Can you convert a video only one time?

Why do I get a 'downloading' toast?  Doesn't make sense.

embyserver.txt

[Luke 37046]

Hi, the text of the toast needs to be changed. For now, just pretend that it says "Converting...". Does that answer your question?

[justinrh 174]

No.  See the first question.

[Luke 37046]

Have you explored the convert media scheduled task? It runs at the schedule you define, or the default which is every three hours.

[justinrh 174]

@Luke  I don't understand your responses.  It is like you didn't read my post (except for the last line!).  Why can I not convert this file more than once?

Do I need to pretend I'm getting more conversions 

[Luke 37046]

Did it end up running as part of the scheduled task?

[justinrh 174]

I don't know.  I don't think so.  If I could see some kind of history I might be able to figure it out.

[Luke 37046]

Did you explore the server Conversions section where you might find such data?

[justinrh 174]

Yeah, but not a lot of detail to go by.   Maybe you can discern something from it?

[Luke 37046]

So it looks like you created a conversion job on the parent folder of the 9/11 movie. 

When it says 0 items, it generally means nothing was converted because the format of the source video already matched all of the criteria you configured for the conversion job. Therefore the conversion wasn't necessary.

When you do a conversion on an individual video, it will always just do the conversion no matter what, but when you do it on a parent folder, it's only going to convert videos that needs to be converted, e.g., ones that don't already match the output format that you're converting to.

Please let us know if this helps. Thanks.

[justinrh 174]

That may.  I can't remember all the details now, but I was trying to do conversions with different settings for comparison.  The original/first video was TS, so no conversion would match that.  If I specified a folder (instead of an individual file), I don't know since I don't know how to do one over the other.  Thanks.

[Luke 37046]

How to do one over the other it just depends on what you clicked convert on.