Jump to content

Nvidia Shield Pro - "Loading"


darrenkdean

Recommended Posts

darrenkdean

Historically, I've always used Fire Stick's &/or Roku's to access our Emby Server.  Today, I used a Nvidia Shield Pro.  Unfortunately, after I select the Username, enter the Password, & login, it just sits there on a loading screen.  All other devices still work.  Is there a known compatibility issue with Nvidia Shield Pro's being used with Emby for Android TV to access the Emby Server?

Running Emby Server 4.6.4.0 on Ubuntu 20.04.3 LTS

I can see on the Emby Server Dashboard that the Nividia Shield has logged in, & I don't see any errors in the server log, but the shield never moves off of "loading".  Thoughts?

Best-

Darren

Link to comment
Share on other sites

darrenkdean
16 hours ago, Luke said:

HI there, can you please attach the emby server log from when this happened? Thanks.

Here you are my good sir.  Appreciate the help/guidance.

Best-

embyserver.txt

Link to comment
Share on other sites

Hi.  No message at all pops up?  What happens if you hit the back button?

It just looks like an invalid login:

2021-09-26 01:07:09.011 Error Server: Invalid username or password entered.

 

Link to comment
Share on other sites

darrenkdean
58 minutes ago, ebr said:

Hi.  No message at all pops up?  What happens if you hit the back button?

It just looks like an invalid login:


2021-09-26 01:07:09.011 Error Server: Invalid username or password entered.

 

 

The photo below is all that ever happened.  Was under the username Harsha & Anusha.  The server dashboard shows that the Nividia Shield logged in with that account, but after 5 - 10 minutes of just spinning & loading, nothing ever happened.  Rebooted the Nvidia Shield & tried again, but had the same issue.  Logged into the account in Chrome Browser on a laptop & it worked fine.  Any thoughts?

Emby Loading.jpg

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...