Joechung 5 Posted September 11, 2021 Share Posted September 11, 2021 Hello, respected EMBY technicians. emby app ios Why is there a freeze when I play a movie? It's not smooth at all. How can I solve the lag problem? The direct output network environment I chose is very good. I use infuse to play and there will be no freezes. Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 11, 2021 Author Share Posted September 11, 2021 The following is a supplementary test video, which are emby mobile terminal and infuse 6pro IMG_1837.MP4 Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 11, 2021 Author Share Posted September 11, 2021 First of all, I am EMBY's lifetime secret key My device is iPhone 8P. When I use EMBY APP to play movies, there will be severe freezes, and I can’t experience movies. But I also used the iPhone 8P and the same movie. When I used the infuse 6Pro to play it, I had a perfect experience without any lag. Please tell me what should I do? I will upload my test video below. 1009628107_HIDearEMBYtechniciansabouttheissueofIOSEMBYAPP-EmbyCommunity.mp4 Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 13, 2021 Share Posted September 13, 2021 Hi, what version of iOS does this run? Can we please look at an example? Thanks. Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 13, 2021 Author Share Posted September 13, 2021 (edited) 2 分钟前,卢克说: 你好,这个运行的是什么版本的iOS?我们可以看一个例子吗? 谢谢。 IOS 14.7.1 Edited September 13, 2021 by Joechung Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 15, 2021 Share Posted September 15, 2021 Can you please attach the information that I requested? Thanks. Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 16, 2021 Author Share Posted September 16, 2021 23 hours ago, Luke said: Can you please attach the information that I requested? Thanks. Yes, you can, this is my current version. I am an iPhone 8 Plus.I get this lag on my device and on my iPad. Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 16, 2021 Share Posted September 16, 2021 Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log was also generated during playback (in the server logs folder), please attach that as well. Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 16, 2021 Author Share Posted September 16, 2021 1 minute ago, Luke said: Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log was also generated during playback (in the server logs folder), please attach that as well. I'm an EMBY on mobile, where should I find the logs? Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted September 16, 2021 Share Posted September 16, 2021 5 hours ago, Joechung said: I'm an EMBY on mobile, where should I find the logs? You can download the log from Dashboard-Logs if you do not have direct acess to the log folder. Path shown on Dashboard path section Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 16, 2021 Author Share Posted September 16, 2021 1 hour ago, Happy2Play said: You can download the log from Dashboard-Logs if you do not have direct acess to the log folder. Path shown on Dashboard path section embyserver.txt Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 17, 2021 Author Share Posted September 17, 2021 On 9/16/2021 at 4:32 PM, Happy2Play said: You can download the log from Dashboard-Logs if you do not have direct acess to the log folder. Path shown on Dashboard path section Hello, can you check why why do I play with Emby? Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 17, 2021 Author Share Posted September 17, 2021 IMG_1923.MP4 Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted September 17, 2021 Share Posted September 17, 2021 First guess would be your trying to force direct play. EnablePlaybackRemuxing: False EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False If you enabled these options does what is the reason for Transcoding? Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 18, 2021 Author Share Posted September 18, 2021 (edited) 8 hours ago, Happy2Play said: First guess would be your trying to force direct play. EnablePlaybackRemuxing: False EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False If you enabled these options does what is the reason for Transcoding? Hello, my settings are all direct playback, no transcoding function, because my NAS configuration is not good, direct transcoding will be very stuck. What should I do? Edited September 18, 2021 by Joechung Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 21, 2021 Share Posted September 21, 2021 Remember: Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 21, 2021 Share Posted September 21, 2021 Try playing lower bitrate videos and see if they load faster. Link to comment Share on other sites More sharing options...
Joechung 5 Posted September 21, 2021 Author Share Posted September 21, 2021 5 minutes ago, Luke said: Try playing lower bitrate videos and see if they load faster. It seems that it is okay to play low bit rate, but it is a problem with high bit rate. But it is definitely not a network problem. Link to comment Share on other sites More sharing options...
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