CyberD00d 1 Posted August 19, 2021 Share Posted August 19, 2021 After investigating my lack of subtitles, I found that my opensubtitles free account no longer existed. I registered a new one with the same email address and verified it. I can now login to the website and search for subtitles there. However, updating the login credentials in the plugin still fails to produce subtitles. My embyserver log shows an HTTP error 520. Is anyone else getting this? Looks like either they've blackballed the API used by Emby or the plugin needs an update. Operating system: Linux version 5.4.0-80-generic (buildd@lcy01-amd64-030) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #90-Ubuntu SMP Fri Jul 9 22:49:44 UTC 2021 Framework: .NET Core 3.1.13 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 8 Data path: /var/lib/emby Application path: /opt/emby-server/system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: 520 at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleDownloader.SendRequestAsync(ReadOnlyMemory`1 request, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleDownloader.Login(CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken) at MediaBrowser.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: Emby.Server.Implementations TargetSite: Void MoveNext() Link to comment Share on other sites More sharing options...
CyberD00d 1 Posted August 19, 2021 Author Share Posted August 19, 2021 Considering I'm deaf, this is kind of a big deal to me... Link to comment Share on other sites More sharing options...
Luke 36998 Posted August 19, 2021 Share Posted August 19, 2021 Hi, it seems to be working just fine for me. Perhaps they already rate limited you prior to entering your VIP account? I would just give it a try again later. Link to comment Share on other sites More sharing options...
CyberD00d 1 Posted August 19, 2021 Author Share Posted August 19, 2021 (edited) Rate limiting returns a different error though, so that wouldn't make sense. Not to mention it's been weeks since I've downloaded any subtitles. Edited August 19, 2021 by CyberD00d Link to comment Share on other sites More sharing options...
CyberD00d 1 Posted August 19, 2021 Author Share Posted August 19, 2021 (edited) Looks like a 520 error is specific to CloudFlare - which I assume opensubtitles is behind. Cloudflare Cloudflare's reverse proxy service expands the 5xx series of errors space to signal issues with the origin server.[91] 520 Web Server Returned an Unknown Error The origin server returned an empty, unknown, or unexplained response to Cloudflare.[92] Edited August 19, 2021 by CyberD00d Link to comment Share on other sites More sharing options...
Solution CyberD00d 1 Posted August 19, 2021 Author Solution Share Posted August 19, 2021 Okay egg on my face, but I'll leave this here for the next idiot to do what I did. I crossed opensubtitles.com and .org up - my free account still existed, I just registered at .com and then tried plugging those in. Subtitles are working with my original login and I'm assuming the actual fix was that I updated and rebooted my server. 1 Link to comment Share on other sites More sharing options...
Luke 36998 Posted August 19, 2021 Share Posted August 19, 2021 Thanks for the feedback. I'm glad you mention it because I think that could happen to anyone. We'll look at improving the config screens to make it more explicit where you need to go. Link to comment Share on other sites More sharing options...
Luke 36998 Posted December 13, 2023 Share Posted December 13, 2023 Support for opensubtitles.com has been added on the 4.8 beta channel: Link to comment Share on other sites More sharing options...
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