PaoloPinkel 6 Posted July 25, 2021 Share Posted July 25, 2021 Converting to a tv version with 10 Mbps fails Debug-Log: embyserver.txt ffmpeg-transcode-af41410f-3d62-4cc5-9321-920b98f52354_1.txt Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 25, 2021 Share Posted July 25, 2021 This works for me on a 920+ converting HDR 4K media with tone mapping. It might be something media specific. Can you show us the Media Info (bottom of detail screen) for this media? Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 26, 2021 Author Share Posted July 26, 2021 Hi cayary, here is a screenshot of the media information: Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 26, 2021 Share Posted July 26, 2021 Could you try a conversion on a couple of other HDR10 files to see if this is isolated or not? Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 26, 2021 Author Share Posted July 26, 2021 Yes, I tried a conversion with a file where it has run before. The conversion is still running... Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 26, 2021 Share Posted July 26, 2021 OK let us know if it finishes properly. Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 27, 2021 Author Share Posted July 27, 2021 The conversion with another HDR file was successfully performed. Why does this one file not work? Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 27, 2021 Share Posted July 27, 2021 There are multiple ways how HDR side data can be encoded in an HEVC video. ffmpeg doesn't support all of them and VAAPI native tone mapping doesn't work when this data is not available. What you can do is to install the diagnostics plugin and choose OpenCL tone mapping for VAAPI. This can work even without HDR side data. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 27, 2021 Share Posted July 27, 2021 47 minutes ago, softworkz said: What you can do is to install the diagnostics plugin and choose OpenCL tone mapping for VAAPI. This can work even without HDR side data. Is that better in general than using QuickSync? Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 27, 2021 Share Posted July 27, 2021 37 minutes ago, cayars said: Is that better in general than using QuickSync? The OpenCL tone mapping is exactly the same but QuickSync is usually faster. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 27, 2021 Share Posted July 27, 2021 So any reason not to just enable Quicksync and move it to the top of the list for each codec type? Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 27, 2021 Share Posted July 27, 2021 13 minutes ago, cayars said: So any reason not to just enable Quicksync and move it to the top of the list for each codec type? Should be fine, except for MPEG2Video where QuickSync has issues sometimes. 1 Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 31, 2021 Author Share Posted July 31, 2021 @softworkz your diagnostics plugin does not open, no matter if desktop (chrome and edge) or android app. Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 31, 2021 Share Posted July 31, 2021 Which version of Emby Server are you running? Emby Server log? Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 31, 2021 Author Share Posted July 31, 2021 Version 4.6.4.0 Thanks for your help! embyserver.txt Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 31, 2021 Share Posted July 31, 2021 Thanks for the log. Can't see anything wrong there. Could you please go to the server dashboard in Chrome browser, press F12 to open the dev tools, try to access the diagnostic options and then watch for any errors in the javascript console? Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted July 31, 2021 Author Share Posted July 31, 2021 Link to comment Share on other sites More sharing options...
softworkz 3335 Posted July 31, 2021 Share Posted July 31, 2021 (edited) Thanks a lot, that's actually the culprit. It's a change for which the Diag Plugin has already been updated in the beta channel, but I missed that this change has also made it into the 4.6.4.0 release. Please restart your Emby Server. It should auto-detect the update for the plugin. Then another restart to complete the update and you should be ready to go. Edited July 31, 2021 by softworkz Link to comment Share on other sites More sharing options...
PaoloPinkel 6 Posted August 1, 2021 Author Share Posted August 1, 2021 No update is coming. Uninstalling/installing does not help either. Link to comment Share on other sites More sharing options...
softworkz 3335 Posted August 1, 2021 Share Posted August 1, 2021 Right, something went wrong. Could you please retry now? Link to comment Share on other sites More sharing options...
Solution PaoloPinkel 6 Posted August 1, 2021 Author Solution Share Posted August 1, 2021 Hi softworkz, perfect, the conversion is running! Many thanks also to cayars. Great support from you. 1 Link to comment Share on other sites More sharing options...
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