MarcoAnto 0 Posted July 23, 2021 Share Posted July 23, 2021 Hi, everything has been going well, since last night every time I go to start a movie or a video I have this problem Playback error No compatible stream is currently available. Please try again later or contact your system administrator for details. Thank you for your help and advice. Link to comment Share on other sites More sharing options...
Abobader 2941 Posted July 23, 2021 Share Posted July 23, 2021 Hello MarcoAnto, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 23, 2021 Share Posted July 23, 2021 (edited) Hi, First thing I would check is to make sure your media is online and that Emby Server has access to the files. Please upload your server log file and we can look at it to see if any errors are logged. Edited July 23, 2021 by cayars Link to comment Share on other sites More sharing options...
MarcoAnto 0 Posted July 23, 2021 Author Share Posted July 23, 2021 Cayars, Thank you very much for your reply, can you tell me where can i find the log file and how to download it, sorry i am not very good at it. thanks a lot for your help Link to comment Share on other sites More sharing options...
MarcoAnto 0 Posted July 24, 2021 Author Share Posted July 24, 2021 To Cayars Good reception embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36998 Posted July 24, 2021 Share Posted July 24, 2021 Could not find a part of the path 'H:\Vidéos Docs arte\Archeologie\Enquêtes archéologiques - Titicaca la mer des Tiwanaku.mp4'. What kind of drive is your H: drive? Is it offline? Link to comment Share on other sites More sharing options...
MarcoAnto 0 Posted July 24, 2021 Author Share Posted July 24, 2021 Yes, it's an external hard drive, and when I try to eject it to shut down my computer, I get the message "it is in use by a program", so can't eject it and I have to shut down Emby. Question, do I have to connect my external hard drive every time I use Emby? Thank you for your answers. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 24, 2021 Share Posted July 24, 2021 Any drive you have setup in Emby you want to be connected 100% of the time for best results. Link to comment Share on other sites More sharing options...
Luke 36998 Posted July 24, 2021 Share Posted July 24, 2021 12 hours ago, MarcoAnto said: Question, do I have to connect my external hard drive every time I use Emby? Thank you for your answers. Well, how would you play media on the drive if the drive is not connected? Link to comment Share on other sites More sharing options...
MarcoAnto 0 Posted July 24, 2021 Author Share Posted July 24, 2021 Alright, I got it, and it works, so at the end of watching a movie or video document on Emby, I have to stop the Emby Server process so that I can eject the external drive so as not to damage it. Thanks a lot for Luke and Cayars for your help. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 24, 2021 Share Posted July 24, 2021 Is there a reason you need to plug it in and eject it? I've got a couple dozen USB drives that never get unplugged and are used for Emby. Link to comment Share on other sites More sharing options...
Luke 36998 Posted July 27, 2021 Share Posted July 27, 2021 @MarcoAnto By the way you can disconnect the drive with Emby Server running. There should be no problems doing that, other than of course, trying to play something while the drive is not connected. You understand that's not an Emby problem, right? 1 Link to comment Share on other sites More sharing options...
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