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  1. Hi, I have not been able to update my added plugins or get the catalog to load, infinite loader animation. The server (DS918+, DSM 6.2.3-25426) has been powercyled and the latest 4.4.3.0 Emby update is applied. Emby has been restarted multiple times as well. The dashboard shows this error: Error: TrustFailure (Authentication failed, see inner exception.) at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <4b2b35e458474e708c04b3533f59ad82>:0 at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 And I have attached the most current server log. Any help would be greatly appreciated. Thanks! embyserver.txt
  2. embyserverlogidentifyerror.txt I am unable to retrieve tv show metadata from the internet due to a TrustFailure - CERTIFICATE_VERIFY_FAILED Here an error snippet snippet from the attached log: 2021-01-05 11:09:54.348 Info HttpClient: HttpClientManager GET: https://www.thetvdb.com/api/GetSeries.php?seriesname=Downton+Abbey&language=en 2021-01-05 11:09:55.139 Error HttpClient: Error TrustFailure getting response from *** Error Report *** Version: 4.4.3.0 Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121 Operating system: Unix 2.6.32.12 64-Bit OS: False 64-Bit Process: False User Interactive: False Mono: 6.8.0.105 (tarball Wed Apr 8 20:33:25 UTC 2020) Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/6.8.0.105/lib/mono/4.5/mscorlib.dll System.Environment.Version: 4.0.30319.42000 Processor count: 1 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume1/@appstore/EmbyServer/releases/4.4.3.0 System.Net.WebException: System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED at /source/mono/external/boringssl/ssl/handshake_client.c:1132 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0 at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool) at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0 --- End of inner exception stack trace --- at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0 --- End of inner exception stack trace --- at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.WebOperation.Run () [0x0009a] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <9d3f0d4bd0fb4c1e8b6c2ac1ba1303ac>:0 Source: System TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult) InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. Source: mscorlib TargetSite: Void Throw() at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0 at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0 InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED at /source/mono/external/boringssl/ssl/handshake_client.c:1132 Source: System TargetSite: Boolean ProcessHandshake() at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0 at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool) at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0 Any help would be appreciated.
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