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Hi I know this question has been asked numerous times, but I have already read two Emby connection guides and some other forum posts regarding the same issue to no avail. My issue is simply that I can't connect to my Emby server remotely. I have followed these guides: https://support.emby.media/support/solutions/articles/44001849007-connectivity https://support.emby.media/support/solutions/articles/44002137137-remote-setup Right now I'm stuck at the "traceroute" command, as I'm a bit unsure how to read the output: traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets 1 _gateway (192.168.1.1) 2.382 ms 3.843 ms 3.798 ms 2 192.168.87.1 (192.168.87.1) 4.660 ms 4.830 ms 7.049 ms 3 100.76.0.2 (100.76.0.2) 8.531 ms 8.489 ms 9.729 ms 4 45.80.95.198 (45.80.95.198) 8.042 ms 8.280 ms 8.242 ms 5 45.80.95.224 (45.80.95.224) 9.490 ms 9.499 ms 9.460 ms 6 45.80.95.222 (45.80.95.222) 9.423 ms 5.053 ms 6.278 ms 7 * * * 8 89.184.134.238 (89.184.134.238) 16.229 ms 89.184.134.240 (89.184.134.240) 16.363 ms 16.335 ms 9 89.184.134.79 (89.184.134.79) 16.305 ms 16.277 ms 17.424 ms 10 212.10.11.15 (212.10.11.15) 17.382 ms 17.344 ms 17.312 ms 11 108.170.252.65 (108.170.252.65) 21.002 ms 108.170.251.129 (108.170.251.129) 18.483 ms 108.170.252.65 (108.170.252.65) 19.554 ms 12 142.250.236.37 (142.250.236.37) 14.808 ms 142.250.209.243 (142.250.209.243) 14.825 ms 142.250.225.77 (142.250.225.77) 14.691 ms 13 dns.google (8.8.8.8) 14.650 ms 14.868 ms 15.202 ms The site canyouseeme.org shows the correct IP (WAN) as is shown on my server dashboard. When entering the port 8096 or 8920 I get the message: "Error: I could not see your service. Reason: Connection timed out". Here are my other settings: Emby network settings Allow remote connections to this Emby Server (checked) Enable automatic port mapping (checked) Router information and settings NETGEAR Router Turn UPnP On (checked) Active Protocol Int. Port Ext. Port IP Address YES TCP 8096 8096 192.168.1.18 YES TCP 8920 8920 192.168.1.18 Server information Ubuntu 20.04.3 LTS LAN-connection

Hey guys i am hoping someone could help with this as im completely stumped lol I recently discovered that my internet provider is giving me shocking results for internet quality as i am only getting around 30mbps download and for upload a shocking result of 2-4mbps. this is what made my transcoding so bad as i couldnt provide enough upload speed for my friends to watch the film they wanted. ( thank you cayars for helping me with finding the problem to this ) So i have thought of going with my phone provider (three) as they offer 4G broadband with out the mess involved in between. before i purchase this i wanted to temporarily use my hotspot from my phone while i wait for the contract for the internet to come to a end, however emby server remote isnt connecting at all. i have made sure ports through the firewall are allowed and clear along with checking it against CanYouSeeMe.org. i can switch back to my normal wired internet restart emby and all works fine but using my hotspot i have no joy. has anyone had this before or and i doing something so silly i cant see what i a missing haha ? any help would be a massive help thanks guys embyserver.txt hardware_detection-63735724769.txt