Search the Community
Showing results for tags 'playback freezing'.
Found 1 result
Good evening, I've run into an issue when accessing and watching media from a web browser, and didn't find a similar topic when searching the forums. At seemingly random times, whatever video file is playing will freeze on the screen. At that point, none of the controls on the screen work other than to hit the back arrow and get out of the video. If I attempt to Resume the video, it will spin like it's trying to start it, but it won't start and I'm forced to close the browser completely. Once I restart the browser and get back in, the same media file will resume normally. This has happened both when connecting from an external IP address and on the local network. I have only encountered this issue when playing in browsers (specifically Chrome, Firefox, and IE), not in other device apps. @@Luke, I am sending a PM right now with my full log file from today. The two time periods I know this occurred today are in the 2018-04-13 11:12 to 2018-04-13 11:18 time frame and the 2018-04-13 17:22 to 2018-04-13 17:28 time frame in the log. Thanks for any help figuring this out. -Rohanaj