Search the Community

I upgraded to a new laptop and transferred all my media to an external hard drive and re-installed emby media server on my new device. However it still seems to be snagged on my old computer as it will only let me in via remote connect on the new device. I no longer have the old laptop. And now, all of a sudden, it will not let me log in. I'm using the correct info but it says the log-in information is incorrect, but as the server is still locked on the old device I cannot enact a password reset either. Just paid to upgrade to emby premiere and cannot even utilize that either as I cannot get in to insert the key they sent, and when I access via the TV app it doesn't seem to recognize the purchase or give me the option to activate it - just asks me to subscribe, which I already did. How can I fix this so the server recognizes my new device as the new hub so that I can fix everything else?

Hello guys, New to the forum and new to using Synology Nas Emby server, I'm having trouble resetting my existing password. When I try to log in to my Emby account, it keeps telling me the password is incorrect, and when I try to reset my password, this message shows up as follows: The following file has been created on your server and contains instructions on how to proceed: /var/packages/EmbyServer/var/passwordreset.txt I have looked everywhere from my NAS and can't find anything related to this message, so what should I do guys? Please give me a hint or two, thank you so much in advance and have a great weekend.

Hello does anyone know how I can access the txt file to reset my password? I am not too savvy with ssh commands. Any help would be greatly appreciated thanks .

My Win10 Pro desktop recently crashed. Once restored I tried signing into my emby server at with my customary credentials but failed. I tried both [server ip:8096] and [server name:8096] Emby replied with: Sign In Error Invalid username or password. Please try again. I clicked on the "Forgot password" link but after entering my username the response was: Forgot Password Please try again within your home network to initiate the password reset process. I don't know what that means. My emby server is on my home network and the url I use to sign in is of my home network. I normally use firefox but chrome behaves identically. My android phone app plays the music on my home network and gives me access to the server. I'd like to understand what happened before doing something drastic. Should I try resetting the password in the android app?