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Hi. I installed the latest version of the server on Nvidia SHIELD pro. It supports all the movies and series that I have on a HDD connected to the Nvidia. So far, so good. But when I press play to watch something, the wheel keeps spinning and tells me something like there have been too many errors and returns me to the menu. Any advice? Thanks

Buenas. Instalé la última versión del server en Nvidia SHIELD pro. Me coge todas las películas y series que tengo en un hdd conectado a la Nvidia. Hasta aquí todo bien. Pero cuando pulso play para ver algo, se queda la rueda dando vueltas y me dice algo como ha habido demasiados errores y me vuelve al menú. Algún consejo? Gracias

It seems that the Android TV version of the app is having issues playing 24bit audio when it's set as a theme. I have no issue playing 24bit audio directly from my music library. The mobile version of the app doesn't have this problem. When I open a TV show or movie with a 24bit audio theme it plays very loudly and sounds corrupted. I'm using this on a Nvidia Shield Pro (2019).

Hey guys, maybe I'm missing something but I have no way to filter content the same way I could natively on my LG OLED Emby app or the android mobile app. The filter button exists but has next to no filterable criteria. I'm particularly finding the way content was set to be handled for the Android tv app. I understand through researching prior posts a lot of changes were made at the requests of users; however, these should be optionable not global. I wanted to filter mixed media content by file type as if I do play from here and the media type changes it fails to load if the next media is for example an image instead of another video. This happens on mobile and LG as well though. The difference is I can set a filter for mp4, mov, etc. Only on those devices and be fine. On my shield I can only filter by play state, favorites, 3D and resolution. In some folders I can sort by metadata like studio, genre, parental rating or year but still no media type filters. Is this just missing or was this intentionally removed? The app experience on Android TV is so strangely different than the other apps which are pretty unified. Lastly, videos can be sorted by runtime but it only sorts by shortest to longest with no reverse sort. Any insight would be appreciated. Thanks!

Since I upgraded my Nvidia Shield TV Pro 2019 to 8.2.3, from Emby my remux (.MKV) for Blu Rays and 4K are no longer playing sound. What’s interesting is even though no sounds are emitted, if I try to turn up the volume my soundbar doesn’t blink like normal, but if I try to turn down the volume it blinks. My DVD remux work fine. It all worked fine prior to upgrading. FYI - I can play the Blu Ray and 4K movies from my Emby app on my HTPC and iPhone just fine. I'm running Emby Server 4.6.2.0 on my Synology NAS 1520+ / DSM 6.2 All streaming services; Amazon Prime, Disney+, etc. are all working as expected. Today, I reset Nvidia Shield TV Pro 2019 to factory default, configured it and installed Emby, and same results - no improvements! I've attached the server logs in hopes that it can help solve this issue. Any suggestions on how I can resolve this? TIA embyserver-63758534400.txt embyserver.txt

I wanted to compare Shield performance between a Library stored on a network drive and a local drive. I've put a 500GB SSD USB drive in the second slot. It shows as "Emby3" in the Storage list in the Shield Menu with 500GB available. However it does not appear in the list of devices when I press the FOLDER+ button in the Library setup dialog. What am I doing wrong?

Several Attempts to play MTP Daily S2020E208 2020-10-15-1659 on the Shield Emby Client at around 13.03 failed after about 1 second with a spinner and a "too many errors" message. Playing the same program through the WebUI worked normally. After waiting for running scheduled tasks to finish, I stopped the server from the WebUI dashboard and then restarted the Shield. The program then played normally on both devices. I have additional ffmpeg-directstream logs from playback attempts, all of which show the same "[q] command received. Exiting." message as the attached example. embyserver-63738364009.txt ffmpeg-directstream-9f6c548a-4f2f-47bb-9649-1494adb0b393_1.txt

The Emby Server release number at the top of the webUI dashboard appears to be intended to show the release notes for the version currently running. On 4.5.2.0 that fails:

I'm sure many of these topics are documented in the Knowledge Base, the Forum, or in the online Nvidia Shield Pro user guide. I'm also quite certain nobody actually reads those completely, end-to-end, before doing an Emby Server Install on their shiny new toy. Listed here are surprises and pitfalls I encountered as a first time user of an Android device and newly arrived refugee from Plex. Forum Admins: PLEASE correct anything I have wrong here! Taxonomy: Folders refer to directories and sub-directories on the media store. Libraries are top-level folders. Genres are indices of the metadata contained in individual recording sub-directories. Collections are lists in the form of xml files stored in /Android/data/com.emby.embyserver/files/data/collections as are the image files for the collections. All of the Collections in the system appear as a Top Level Library called "Collections", and intermixed with folders in the Folders View of a library. Library Organization: Collections can cross libraries. (i.e. You can have the movie Serenity from the Movies library and the TV series Firefly from the TV Series library in the same collection without defining a Mixed Content Library). Putting movies in a collection takes the individual movies out of the Movies View and inserts a single entry for the collection. Collections and Folders appear at the top of the Folders View. Folders can be included in a Collection. Running out of resources (mostly internal storage) during a conversion can break the server in ways that block a user's access to the system and corrupt the user's profiles and access permissions. It is essential to define at least one or more administrative users in addition to the primary administrator as there are some problems (such as filling internal storage) that can disable an administrator account. When you format a USB drive as internal storage, it effectively replaces your current internal storage. You will no longer be able to use storage space on your existing internal storage for installing large game files. Make sure the new storage space is larger than your current internal storage (16GB). This means that the path to the USB drive is /storage/emulated/0/ which was once the path to the 16GB built-in flash. After adding a USB drive for internal storage, some things remain in use in the original 16GB of built-in flash. Transcoding and Conversion temp file space are two of those things. So adding USB Flash doesn't help Transcoding and Conversion unless you change the Transcoding Temporary Path and the Conversions Temporary path in the Dashboard. Alternatively, you can put the Transcoding and Conversions Temporary Paths on network drives. Emby Server for the Nvidia Shield comes with more than a dozen plugins pre-installed. However, simply installing a plugin does not necessarily configure it, and most plugins can't be configured from the dashboard. Select Plugins on the dashboard and then click on each installed plugin to find out if additional configuration is necessary. If you do nothing else with plugins, you must absolutely configure the Server Configuration Backup plugin. Be sure to read https://support.emby.media/support/solutions/articles/44001159936-backup. But be aware that the Backup plugin does not back up library.db and it's possible to cause some database problems that make the Collections xml files useless. (No, I'm not sure how, but I've done it). Conversions are not resumable. (i.e. if you restart the server you restart any conversions from the beginning). Discovering this for the first time 8 or 9 hours into a conversion is annoying. Bad things can happen if you don't use the proper procedure to shutdown and/or restart the Emby Server. If you see a message that you need to restart the Emby Server, do things in this order: 1. In the webUI Dashboard, stop any active processes. 2. In the webUI Dashboard, stop the Emby Server using the Power Icon at the top. 3. Switch to the Nvidia Shield Pro Remote, Press the Settings button and select Restart. Way at the bottom of the Dashboard menu is the Scheduled Tasks menu. There you can find "Rotate Log Files". If you're chasing a problem (or submitting a log to the forum for help) rotating the log just before you reproduce the problem leaves you with a much smaller log that's a lot easier to decipher. Emby server will stretch or squish manually added placeholder images. The correct aspect ratio (width:height) for placeholder images is 16:9 for Libraries 3:2 for Movies & TV Shows 1:1 for Genres 3:2 for Collections UPDATE: Be sure to read post #6 by @ebr and post #7 by @Luke below they contain important clarifications.

Just after midnight last night I started a conversion of a large (19GB) file to convert it from H264 to HEVC. By 5pm today it was 96% complete. This evening, starting about 8pm we were watching a movie in our movies library through the HDMI output on the shield. About 10pm the shield put up a warning that storage was critically low. About 30 seconds later the video stalled. I went to the computer and tried to log into the web interface. The system returned "invalid password". I went back to the TV and did a Shield restart. It was then possible to finish the last few minutes of the movie. Returning to the computer I was able to log into the web interface and I attempted to open the dashboard (gear icon, upper right corner) in an attempt to see the status of the conversion. Instead of displaying the dashboard it displayed the user settings page. The same page it displays when I click on the user icon to the left of the gear. Clearing browser cache had no effect on the problem. I would submit a log, but there appears to be no way to do that without access to the dashboard. So we're left with 3 questions: How do I restore normal operation of the WebUI? How do I determine the free storage on the Shield? What size additional storage is reasonable to be able to convert a 20GB file and simultaneously play a file through the HDMI port? In addition to the Shield's internal storage it has 128GB USB 3.1 flash.

This is a follow on to the Transport Stream Conversions Fail thread earlier in this forum. I'm rapidly coming to the conclusion that attempting to use the convert function on the Shield version of Emby is downright dangerous. Having converted a file and placed the converted file alongside the original, I opened the info circle on that program and scrolled down to the Media Info section which displays file format details. I then made the fatal mistake of clicking on the "Split Versions Apart" link just under the Media Info label. This has disabled playing any video in any of the Emby libraries through the web interface or on the TV to which the Shield is connected. Each attempt to play anything spawns about a dozen ffmpeg instances (all in about 1 second!). Restarting the server has no effect on the problem! Attempting to play anything on the web interface of course fails by bringing up the (useless) dreaded green Got It! button which does nothing but attempt to replay the program and thus spawn another dozen ffmpeg instances. Log file attached along with the list of log files generated by a play attempt. Unless someone has a suggestion I suspect the only way forward is de-install the Emby server and reconfigure a new instance. Since the media library is on a network drive and the Emby and Plex library formats are similar, I torn between doing that and just switching to the Plex server. (Thankfully I only did a month-to-month subscription to Emby Premiere until I was confident everything was working... which it obviously isn't). In any event, file conversion on the Shield version of the Emby server appears far too dangerous to use. embyserver.txt LogList.txt