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Trying to switch from Plex because its crappy Android ExoPlayer was giving me headaches. Now I'm dealing with some issues fine-tuning Emby and need some help: 1.How do I fix the UI when the series name is too long? The controls get tiny and annoying (pic attached). 2.How do I fetch the season title metadata like Plex does?

Hi there, I've just recently discovered a non admin user can go to /web/index.html#!/dashboard once authenticated and essentially reload the page with the URL and still shutdown/restart the server and see active streams. Am I missing something? I've disabled admin and remote control for this user.

I've downloaded the latest and set up the Emby Server (Docker) environment and I've been thoroughly enjoying this wonderful application so far. I was using muxed MKVs with embedded subs (PGS) and it all worked perfectly. Direct play in 4K and Software Transcoding worked fine, both displayed the embedded subs perfectly well. I'll use Oppenheimer here as an example. (Subs here are located slightly to the left of the frame, that's due to the subs included and not a fault on Emby's part.) Of course when I confirmed all worked well, I had to try out Hardware encoding for more powerful conversion and the possibility for friends and family to access my repository remotely. Now I noticed multiple "shortcomings" that came with this: - A noticable green hue (compare the two images), alltough this might the fault of wrongly transcoded DV HDR filter (doing research on that) - When using the embedded subs (preferable due to perfect audio timing), I notice that when HARDWARE trancoding specifically, the subs seem to get misplaced, seemingly in the 1920x1080 quadrant of a 4k frame... but that is indeed very strange behaviour. Both transcode logs are included, aptly named. I will add that while both are pretty big downfalls, mostly the subtitle problem is actually dealbreaking as most of my users will need subtitles. I tried to download SRT subtitles as a substitution, that resulted in the following on the Web Client: The green hue remains, but the SRT subs are correctly displayed in the Web Client, Huzzah! I test on the Windows Theather app: Nothing... And the hue persists also here. When I try to get the PGS subs to work in here after a 4k > 1080p transcode just like in web player, they seems to shift to the wrong place. Of this last two screenshots there's also a ffmpeg log included, aptly named. I will admit that I've searched on this topic for quite a bit allready and nothing seems to resolve the subtitles missing or being misplaced. Is this a known issue? Has this been seen before? Any help would be GREATLY appreciated! Regards, Nauclerus ffmpeg-transcode-hardware.txt ffmpeg-transcode-software.txt ffmpeg-transcode-hardware-STRinEmbyTheaterDesktop.txt ffmpeg-transcode-hardware-SRTinWebClient.txt

Good morning I am having an issue with the usb installation. I insert the usb into the TV, but it doesn't automatically install the software. I have followed all the instrutions: - put the userwidget folder in the root of the usb - format the usb 2.0 to fat16 My TV is Samsung UE50RU7105 Any advice? (I can also post in Spanish)

I recently switched over to Emby from Plex and while me and the households of my siblings are perfectly fine with having Emby in English our parents don't speak any English at all, so we had to find a way to have the metadata on Emby in Hungarian as well. Since you can't have multi-language libraries where users can just switch to another metadata language on the client side, I've tried to create new libraries with a different metadata language but with the same folders, and then I would hide the English libraries from my parents' user accounts. This is how my Plex was set up and this setup worked fine on Plex without issues, but for some reason on Emby my new Hungarian language libraries didn't want to switch over to Hungarian, no matter what I did. I've double-checked the library metadata settings multiple times, I've restarted Emby, I forcefully refreshed all the metadata for my new libraries, but nothing worked. I noticed that when I was refreshing the metadata for my new libraries the percentage icon also appeared on top of my old English libraries that were sharing the same folders with my new libraries, which made me think that because these libraries happen to share the same folders for some reason Emby treats them as if they were actually the same library, and that's why it was refusing to switch over from English because that's the metadata language of my old library. I've tried searching the Emby forums and Google, but I couldn't find anything about this issue. But I did see a comment that said that having libraries with the same folders can cause issues and bugs, which further confirmed my suspicion that these different libraries were treated by Emby as if they were the same library. As a temporary solution to this issue, I thought that for my new Hungarian libraries, I had to have new folder paths that differed from the ones that the old English ones use. Since making copies of my video folders, which take up multiple terabytes, would be a waste of space and time, I thought of creating Symbolic Links at a different location that point to my video folders, and using the folder path of my Symbolic Links I would be able to trick Emby into thinking these are different folders. Since I host my Emby server on Windows I used an app called Link Shell Extension to create the Symbolic Links. For example, this is the folders of my old English movie library: And this is the new folder path I made using Symbolic Links: After I did this Emby finally switched over the metadata language of my new libraries to Hungarian. I wrote this all down not only just to report this issue, but also help those who might encounter this same issue in the future.

Hey Emby Team, I hope this message finds you well. I've been encountering a peculiar issue with audio playback in the Emby app on my primary device, an Android phone (SM-J600G, Android 10). This problem has persisted for about a year, and I thought it's high time to bring it to your attention. Description: The issue manifests when attempting to play songs from my music library. Occasionally, the selected song takes an unusually long time to play, and I notice that the media playback notification doesn't display the image of the selected song. Subsequently, any subsequent attempts to play songs from my music library fail. Strangely enough, the tracks, albums, or playlists that I attempted to play during this issue spontaneously start playing later when I'm not using the app, or when watching movies or shows. Observations: Selected song takes longer to play. No image of the selected song in the media playback notification. Behavior: Unable to play any song from the music library when the issue occurs. Version Information: Emby Server Version: 4.8.0.63 beta Emby Android App Version: 3.3.56 (latest pre-release) Device Information: Model: SM-J600G Android Version: 10 Steps to Reproduce: Launch Emby app. Select a song from the music library. Observe the two signs mentioned above. Additional Notes: I haven't had the opportunity to test this on other devices as my current setup revolves around this primary device. This issue has been persistent since I started using Emby, and its intermittent nature makes it challenging to pinpoint the root cause. I'm reaching out to the community and the Emby team for insights and assistance in resolving this matter. Thanks for your time and support! Best, Dinesh Shrestha

My internet is really bad, but there's no other service so I'm stuck with it. I have a M3U I watch IPTV with, and it stutters/buffers etc. Its fine because I can still record or timeshift back in the buffer, but sometimes the stream just freezes (stuck on 1 frame, no audio) It will record this one frame with no audio for hours. If I force stop recording/end the stream, and go back in - its fine for a while again. Is there a way to have emby detect when the iptv connection freezes and have it disconnect/reconnect automatically until its going again? The only thing that stands out in the logs is the DUP number gets really high. This was frozen for over an hour before I noticed, it died around 14:10: 15:19:49.265 elapsed=02:19:51.22 frame=491804 fps= 59 q=31.0 size=N/A time=02:16:43.60 bitrate=N/A dup=9727 drop=233 throttle=off speed=0.978x 15:19:49.813 elapsed=02:19:51.77 frame=491841 fps= 59 q=31.0 size=N/A time=02:16:44.24 bitrate=N/A dup=9749 drop=233 throttle=off speed=0.978x 15:19:50.357 elapsed=02:19:52.32 frame=491871 fps= 59 q=31.0 size=N/A time=02:16:44.75 bitrate=N/A dup=9767 drop=233 throttle=off speed=0.978x 15:19:50.907 elapsed=02:19:52.87 frame=491891 fps= 59 q=31.0 size=N/A time=02:16:45.13 bitrate=N/A dup=9779 drop=233 throttle=off speed=0.978x 15:19:52.000 elapsed=02:19:53.96 frame=491911 fps= 59 q=31.0 size=N/A time=02:16:45.48 bitrate=N/A dup=9791 drop=233 throttle=off speed=0.978x

Hello - I'm an intermediate user you could say - and I installed emby onto my main server a hp proliant running debian 12. install took maybe 15 seconds. before install i looked up what ports needed to be opened, and opened up 8096 (default) and a temp alt port just in case to avoid any frustration. and reloaded firewall. installed emby. went to browser and tried to open localhost:8096 and "Unable to connect: can't establish blah blah..." I tried connecting with 127.0.0.1, and my LAN IP addresses, and my external IP addresses. Nothing will connect. I chose to install the BETA version, so I decided perhaps beta was more beta than i wanted. So I reinstalled doing a rollback to the stable version. Same problem. Triple checked my firewall. Dunno what it's problem is. Even rebooted entire server. No change. I know I'm retarded, but this is getting to me. And with the week I've had I can't take any more of fixing other people's mistakes. I just wanted to relax and watch movies and unplug my brain. So, if anyone knows what I'm missing or doing wrong, I'd be obliged if you could please offer any assistance. Thank you.

When attempting to modify a series recording, the loading circle is there indefinitely and "Channels", "Air days", and typically "Air time" never populate with the current values.

When I have titles with Danish characters the sorting is off. The letters æ, ø and å are in Emby as a, o and a wich is incorrect according to Danish sorting standard. The correct sorting is as the last three letters in the alphabet. I have added an image for reference. Is there any way to change that? I'm running Emby Server 4.7.5

Hello, Been using Emby for awhile, but certain files won't play the subtitles even though there is the option for them. The subtitles will show up on Plex and my PC, but not Emby. This relates to MKV files with ASS subtitles. I do have a LOG I can share too. Not sure what portion to post though. Thanks for any help with this!

option for QUICKLY viewing tv guide without stopping the video in emby for android app currently this feature only exists on emby for android tv but is nowhere to be seen in emby for android. i would use emby for android tv but it keeps crashing every second time i open it. the other good thing about emby for android tv is i can see even more channels while in the quick view tv guide that is displayed over the video.

Problem: Since the latest Emby Server Windows 10 update a few days ago, I have on all my Nvidia Shield devices no user selection screen anymore. The only options are "manual", "connect" or "server change". So every user have to do a manual login with password, altough the user account are set that no password is required on local network. My setup: Local network with a Windows 10 server running Emby Server (4.6.6.0). Four Nvidia Shields in the same network connected to this server, having the Emby Anroid TV app installed (2.0.48g registered). User setup and settings: Multiple users that in the local network are visible users (visible tiles on user selection screen) and no password is required to access the Emby server in the local network. Behaviour before the latest Server update: Started the Emby app on Shield and user selection screen showed up, the user selected his user tile and got immediate access to the libraries (no password required). What I have tried to fix:: - Deinstalled Emby Android TV app on each Shield, reinstalled, unfortunately issue remains - Checked if this error can be replicated by accessing the server by a browser. Here it does work as it should, it shows a user selection screen with tiles you click on one and you get immediate access. That means this issue could be App specific, however Android App hasn't been updated since weeks and the only update that happened the last few days has been the Server update which and the timing matches with the first appearance of my issue. Could you please have a look at it. Thanks.

Hi I know this question has been asked numerous times, but I have already read two Emby connection guides and some other forum posts regarding the same issue to no avail. My issue is simply that I can't connect to my Emby server remotely. I have followed these guides: https://support.emby.media/support/solutions/articles/44001849007-connectivity https://support.emby.media/support/solutions/articles/44002137137-remote-setup Right now I'm stuck at the "traceroute" command, as I'm a bit unsure how to read the output: traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets 1 _gateway (192.168.1.1) 2.382 ms 3.843 ms 3.798 ms 2 192.168.87.1 (192.168.87.1) 4.660 ms 4.830 ms 7.049 ms 3 100.76.0.2 (100.76.0.2) 8.531 ms 8.489 ms 9.729 ms 4 45.80.95.198 (45.80.95.198) 8.042 ms 8.280 ms 8.242 ms 5 45.80.95.224 (45.80.95.224) 9.490 ms 9.499 ms 9.460 ms 6 45.80.95.222 (45.80.95.222) 9.423 ms 5.053 ms 6.278 ms 7 * * * 8 89.184.134.238 (89.184.134.238) 16.229 ms 89.184.134.240 (89.184.134.240) 16.363 ms 16.335 ms 9 89.184.134.79 (89.184.134.79) 16.305 ms 16.277 ms 17.424 ms 10 212.10.11.15 (212.10.11.15) 17.382 ms 17.344 ms 17.312 ms 11 108.170.252.65 (108.170.252.65) 21.002 ms 108.170.251.129 (108.170.251.129) 18.483 ms 108.170.252.65 (108.170.252.65) 19.554 ms 12 142.250.236.37 (142.250.236.37) 14.808 ms 142.250.209.243 (142.250.209.243) 14.825 ms 142.250.225.77 (142.250.225.77) 14.691 ms 13 dns.google (8.8.8.8) 14.650 ms 14.868 ms 15.202 ms The site canyouseeme.org shows the correct IP (WAN) as is shown on my server dashboard. When entering the port 8096 or 8920 I get the message: "Error: I could not see your service. Reason: Connection timed out". Here are my other settings: Emby network settings Allow remote connections to this Emby Server (checked) Enable automatic port mapping (checked) Router information and settings NETGEAR Router Turn UPnP On (checked) Active Protocol Int. Port Ext. Port IP Address YES TCP 8096 8096 192.168.1.18 YES TCP 8920 8920 192.168.1.18 Server information Ubuntu 20.04.3 LTS LAN-connection

Hello, I have Emby Premiere, and I have issues with remotely connecting to my server. I've tested this with my more tech-savvy brother, but no luck so far. We tried everything, which is why I'm finally giving in and opening a thread about it in the hopes of someone helping me out. I've read other threads about this, and the one most closely resembling my case is this one. However, the solution of that case does not look to be relevant in my case because I have no such "VOIP box OOMA". The issue is likely with port forwarding and not with Emby itself because I get an Error if I check the ports on https://www.canyouseeme.org, but I don't know where to start. I will give as much info as I can. My setup is like this: Emby server running on my PC > Ethernet cable to a simple 5 port switch > Ethernet cable to my Router > Ethernet cable to my ISP modem I have opened ports 8096 and 8920 on my Windows Firewall in both the Inbound Rules and Outbound Rules. These are my Outbound Rules: These are my Inbound Rules: I have also port forwarded both the 8096 and 8920 ports on my Router and ISP modem. The "Allow remote connections to this Emby Server." setting is ticked on. So what gives? Any ideas are really welcome

Apologies for the rather long post, but I wanted to try and present all the relevant details as far as I've been able to tell... I'm encountering a persistent issue in the recordings Emby server on my Synology NAS makes. Specifically, in a number of cases the recorded video file, at some point within its duration (no pattern as far as I can tell), will show some corruption for a brief period - anything from virtually instantaneous to on/off over a few seconds - following which the audio will be significantly out of sync with the video (more than 2-3 secs, probably even >10 secs in some cases)... this then persists for the remainder of the recording. This has been occuring for quite a while, through multiple Emby server versions - almost certainly back to before v4. The issue only affects HD channels (I have OTA Freeview in the UK, so these are all H.264/AAC full HD DVB-T2 streams) - I've never seen it happen to an SD channel recording (MPEG2/mp2 576p DVB-T). Even within that, there's a dramatic difference between the HD channels themselves... the issue impacts: - approx. 60-65% of all BBC One HD recordings (>30 tested) - approx. 55% of all BBC Two HD recordings (>15 tested) - approx. 25% of all BBC Four HD recordings (>25 tested) I had thought it wasn't impacting any recordings at all from ITV HD, Channel 4 HD or Channel 5 HD (20 tested in total) - but then yesterday I had it happen to a Channel 4 HD recording for the first time (that I can remember / since I started taking notes). Note: it is very definitely a server-side issue and not a client payback one - the problem exists regardless of whether playing back through Emby, Plex, Kodi, or just using VLC or another media player on a PC to directly play the recorded .ts file - though sometimes the problem exhibits as a complete loss of audio rather than just being many seconds out of sync. Based on my observations and troubleshooting so far, I have reached the following tentative conclusions: #1. It does *not* seem to be a signal/aerial/tuner issue Since I had previously been using Plex as my DVR solution, until they royally messed up their EPG in the UK (& I've now come to appreciate a number of other Emby advantages!), I still had/have many programmes being simultaneously recorded through Plex as well as through Emby. These record using the exact same setup as Emby: a single rooftop aerial feed into an amplifying 4-way splitter, 3 of which feed into HDHomeRun Connect tuners connected to the same gigabit switch as the NAS is connected to. I have never had the issue occur with any of the Plex recordings, so the actual broadcast signal does not exhibit the problem. To check that it wasn't a problem with a particular one of the tuner devices, or the short aerial lead between that and the splitter, I switched around so that Emby recorded using the tuners previously used by Plex and vice versa - Emby continued to have the problem while Plex's recordings remained perfect. #2. It seems to be specific to the Synology version of Emby server Since the problem was only impacting Emby and not Plex, I installed a second Emby server as a test, on a very old Windows PC I'd stopped using but not yet thrown out. Again, this records from the same HDHomeRun tuners as the NAS-based Emby & Plex. So far, I have not encountered a single occurrence of the issue. As a further test (after reinstalling the main Emby server on the NAS, per #3 below), I also installed a third Emby instance using the Docker container image (running on the NAS, and again using the same tuners, etc.). While the sample set of tested recordings from this instance is probably still only around 10 total, none of them have exhibited the issue even though some of those programmes *have* had the problem in the parallel recording by the main Synology-package Emby server. #3. It doesn't seem to be due to a corrupted Emby installation Since the PC-based test Emby server showed no problems, I thought it might just be some kind of corruption in the Emby server installation on the NAS - which has by now been upgraded through multiple versions. I therefore removed the Emby package entirely and then re-installed it (after rebooting the NAS) and restored the server config using the backup plugin* Unfortunately, this seems to have had no effect and the issue continues as before. #4. It may have some relation to broadcast TS streams without timestamps? While recently developing a post-processing script to re-mux DVR recording files from .ts into .mkv format, to get lag-free skipping when playing back via my Nvidia Shield, a significant number of files can't be converted using ffmpeg as it complains about "Timestamps are unset in a packet for stream 0" and "Can't write packet with unknown timestamp". Interestingly, this seems to be the case only for recordings from those HD channels that are impacted by the AV sync issue (though ffmpeg fails whether the recording is impacted or perfectly OK) - plus I did see the same ffmpeg errors trying to convert the one Channel 4 HD recording yesterday that exhibited the AV sync issue. Unfortunately, while I can see how the absence of timestamps might play a part in continuing the huge audio sync issue following some slight corruption, I'm not sure if it helps explain why Synology-Emby has this recording problem when none of Windows-Emby, Docker-Emby or Plex do? Can anyone help with a suggestion as to any of: what the problem might be?, a potential resolution?, or what else I might do to further diagnose the issue? Would it be worth me finding the time to completely remove & reinstall the Emby package once again, but this time manually recreate the entire configuration rather than using the backup plugin? * BTW: major kudos on the excellent server config backup plugin - it only needs the addition of restoring series & recording schedules to make it virtually perfect! (Series especially, since it's not just an annoying effort to have to recreate them, but it's simply impossible to recreate any series schedule when that show is currently between seasons and so not in the guide.)

Dear support. In the past I tried a few times to activate camera uploads on my phones. It, in some ways, worked, but always with the same issue; it created maybe 5/10 library with the same path and settings. And so I had to manually delete them and then disable camera upload function. Today, after many app updates, I'd want to retry. Unfortunately, it creates 1680 and counting libraries! Please, help me removes them automatically, it takes so much time to remove one by one and please, try to find a solution to the problem. Thanks a lot.

The issue the best i can tell is when an user start to get an transcoding loop (5-15secs) all the other transcoding stop or begin to loop. Transcoding who stop get an negative value. Hardware Configuration: CPU: i5-9600k GPU: GTX 1070 OS: Windows 10 Entreprise LTS Workaround (i think) Disable the throttling in Transcoding option. i have attach the full log. logs.zip

Like the title says, videos load fine on my android phone. But when casted it plays for 1-2 seconds, then the screen freezes but audio continues to play. Even fast forwarding the same issue arises. Is there any solution to this?

Hi everyone. I have found a (Issue and this needs enhanced) because i have a friend who have downloaded a whole TV show to my mobile because both of us have the same Phone name and looks like than emby allow to see everyone devices as connected to emby through the list of downloads to device option let me explain in other words How I supposed to know wish iPhone is mine and the other 2 is my friend, as you can see there are 3 iPhone in the list because the devs don't have isolated it. I'm my moms tv with her accounts same thing (all device is listed) As you can see in above picture, I can allow to download my movies to any device from other users, it should have a isolated device list per users Like my computer and my smartphone and etc (My own devices only) .. But not showing me the device from others like my mom devices, it should be isolated between accounts (My user can download to my own device) (My moms can download to her device) I really don't understand why the devs don't have isolated the list by user. Like I have described above. Hopefully this will be fixed soon because is a security issue user may not be able to view devices from other users. Resume to do. Isolation between device account to don't allow users to download by mistake to a device from other users, so by this way the device is isolated by accounts and the retrieved(return or resulted) list was only the device from that user and not from the other. Kind Regards Enjoy? VOTE WITH LIKE NOT WITH +1 COMMENT Sent from my VOG-L29 using Tapatalk

Hi! I've recently installed Emby on Linux Mint Ulyana (Cinnamon), and there is an issue that i need to resolve. I have all my media (Series & Movies) in an intern secondary hard drive. This hard drive is mounted on /media/user/Multimedia. The problem is that when I try to add a library on Emby, pointing where the hard drive is mounted, it sais "The path could not be found. Please ensure the path is valid and try again." I tried changing all permissions but nothing happened. I also tried to give the emby user the ownership, but it stills not detecting it. I wait you can help me and thanks in advance. Here are some screenshots, if they can help you: -https://imgur.com/qM1nmHz -https://imgur.com/lvQABZq -https://imgur.com/27ACbQ8 (Sorry if my English is not very good, I'm spanish so english is not my first language!)

Unsure if this has been mentioned before but during playback while casting from android phone when I need to fast forward or rewind sometimes it starts the movie or TV show over. Was wondering if others sometimes had the same issue? I noticed if I click rewind once and let it load it seems to mostly be fine. But not always. Also if I double click fast forward or rewind, this seems to be a way to get your progress erased. But also not always.

Hello! I have a problem when streaming with Chromecast 2 gen, doesn't matter where it came from (Android, IOS, Web, etc) When watching some tv series, the playback is in great quality, smooth and RANDOMLY jump / skip to the next episode. It simply happen from NOWHERE. I don't know if it is my PC that is the problem or the chromecast itself. What kind of Logs do you guys need to check? I have at least 20 logs just from today trying to watch a single episode...

So, I've got a baffling issue. I cannot remotely connect to the MB server I have running on a Windows 10 machine. I've tried all suggestions on the connectivity page. But even with the firewall temporarily off, I cannot connect. Local connections work fine. I don't have access to router settings due to the apartment complex having all the routers locked down (whitelist probably). But I even tried using my mobile hotspot and no dice. Canyouseeme reported no response on port 8096 or 8920 using either internet service. I even tried each connection again with a VPN (PIA) turned on on the host machine, though I didn't expect any good results from that.

Hello Folks, I searched this whole forum looking for further information about the annoying issues below but I didn´t find anything 1) WTF happens that my collections always seem to get corrupt? I mean, sometimes I take some time joining a huge amount of movies into a collection and make sure the option "Group into collections" is checked but in many libraries they keep being displayed as single itens. I deleted the whole content of /var/lib/emby/data/collections/ and even reinstall Emby on my server but nothing seems to resolve this. Is there a fix or even a workaround to it? 2) Many times, when I try to edit metadata of a movie, the window just closes as I start to type in any field 3) Is there (and if it´s the case, what is) a correct way to add Animes? I´m using the following structure: Anime.Name.S01E01.Episode.Name.mkv but in most cases it seems not to be so efficient. Even using Anime 1.4.4.0 plugin I couldn´t get my lists correctly populated. 4) How can I do to avoid my movies lose their information and metadata? Is not rare to see a movie losing the cover I previously set for it. I really appreciate any help in these questions, especially from the Emby Team. Stay safe at home and thank you in advance