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i seem to be having an unrelated but similar issue. i am having the cover art for movies "primary image" disappear from random movies. when scrolling through the library, there wont be a cover for some movies. and if you click on it, the cover isn't there when you open it up. its doing this on the pc, my Samsung tv and the android app. every day it seems like a few more disappear. i check the directories where the images are stored and they are still there. i have changed no settings. i use MCM to fetch all my images prior placing the movies into emby library. ive been doing this way for several years. this issue just became noticed over the last few days

I've been running an Emby server on a standalone mac mini for several months, but suddenly, recently, I'm having a problem with the primary images disappearing for the most recently added movies (currently 5 of them). When this happens, I click on the triple dot menu for each of them, select "Edit Images", search, select a primary image from the options returned, and save. This seems to fix the problem for a short period of time, but usually by the next day, if I bring up the Emby interface in a web browser, or open the Emby App on either FireTV Cube or Apple TV, the images are missing again from the 5 most recently added movies. They are even missing if I open Emby in a browser on the server machine itself. I have repeated this process numerous times, and the images always revert to textual placeholders. The server is running on a mac mini that is running macOS Catalina (10.15.3), the Emby server version 4.3.1.0 (most recent). I am allowing Emby to store all files and metadata in the default locations. I am doing no cleanup or deletion of files on the server. Here is an image of what the movie images keep reverting to: Any help would be hugely appreciated. This is driving me crazy. Thanks!

I'm on version 4.6.4.0 and I'm having similar issues with the primary pic/graphic is NOT showing up for any of the "Latest Movies", as well as some random movies in that library when I view ALL movies. I have run the Scan Files within the movies library. After that completed, I ran the Refresh Meta data. But still seeing the same issue. I have also run the search for missing images. That completed, but I do not see where I can view the results of that. Thanks, Dean.