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When loading the emby app on my fire stick and fire tv, sometimes I get a grey screen. No loading animation. Just a blank grey screen. Nothing happens if I wait (waited 30 minutes). If I force close the app via the fire tv settings menu and then launch it loads normally. Manually restarting the fire tv works too. Any ideas? It's really killing the WAF and kids acceptance factor (KAF?). Especially since my mother-in-law doesn't understand the fire tv's pin system for locking out the settings menu. But she's not the brightest.