I have a user configured with PG/TV-PG Parental Controls, including all “Block items with no or unrecognized rating information”. Most parental controls appear to be working properly. However, some movies with custom parental ratings (e.g. Ghostbusters has an original rating of PG and I’ve set a custom rating of PG-13) are visible and playable. I’ve rescanned the media library several times and double checked the ratings. I’m not sure what’s different about these titles than other ones (e.g. Indiana Jones and the Temple of Doom was also originally PG, and I’ve set a custom rating of PG-13) which are working as expected.
Any help figuring out what’s different between these custom ratings is appreciated.
I’m running Emby server version 4.2.1.0. I’ve noticed this on both the Roku and iOS app.