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  1. Hi, I'm having troubles with syncing to my Windows 10 laptop (using the UWP Windows Store App). My server has converted the media and its stuck on 'Ready to Transfer'. This has worked intermittently before and if I reboot the computer it appears to 'wake up' the sync process and transfer the files. I was previously using the desktop version (co-installed with the Store app), but after reading the forum I found that the desktop version is not supported for sync so removed it in case it was causing a conflict. I have also tried re-installing the store app and changing the Download Location in the Offline Settings but nothing appears to kick the transfer process into starting. I have also tried initiating the Sync of Movies & TV Shows from both the device and the Server, neither works. If its helpful, within the UWP app when selecting a piece of content that I've asked to sync, the command bar (play, played, more, etc) shows the status as 'Downloading' (not 'Download') so the app knows its on the way but it never arrives. When I then play the content, I can see on the Stats for Nerds and on the Server Dashboard that it is transcode streaming the content. Additionally, the sync doesn't work from within my wifi or externally over the internet (I use a dynamic dns). My iOS & Android devices sync items properly, this issue only seems to be with Windows Store app. Is there any way to force the download to occur? If I can provide any other info to help deconstruct what's going on, happy to. Thanks in Advance, Dewey Server Version: 4.1.1.0 (Win10 Server) UWP App Version: 1.1.256.0 (Win10 MS Surface) Log.txt
  2. Hello, I am trying to sync movies and TV shows to my Windows 10 laptop using the Download feature in the Emby Windows 10 App. I tried this before the Sept. 20 software release and it was working fine, but now no matter what I try, the downloads are stuck on Ready to Transfer. I've tried running the Cloud Folder Sync task, I've tried re-installing the Windows Store app, I've even tried restarting my Emby server from scratch(Uninstalling, re-installing and re-configuring). I've tried downloading original, as well as encoding the download(The encoding process completes, but then sticks again on Ready to Transfer). I am on my home wifi network, so a metered connection issue shouldn't be occurring. Is there any way to force the download to occur immediately? Is there any known issues that can cause this? My IOS device downloads items properly, this issue only seems to be with Windows Store app. I'm attaching my server log just in case, but I don't see anything in there that is helpful. Thanks in advance for any help.
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