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Hi all, My internet TV box ISP's has recently introduced a bug when playing mp4 format encoded by "mp4creator 1.6.1d" (other encoders are fine). Long story short, to fix this issue i want to transcode .mp4 files to another format. I tryed many templated, none of them worked. Always on direct play. Played also with DirectPlayProfile, TranscodingProfile, ContainerProfile & Conditions, CodecProfile & Condition, etc.. and i never try to transcode when playing .mp4 files through DLNA. DNLA is configured to match (successfully): DeviceDescription: FriendlyName:Freebox Player Manufacturer:Freebox SAS ManufacturerUrl:http://www.freebox.fr ModelDescription:Freebox UPnP Renderer ModelName:Freebox ModelNumber:6 ModelUrl:http://www.freebox.fr SerialNumber:0 On web browser everything is fine and transcoded. On the current FREEBOX.xml DLNA profile, you see that mp4 direct play profile is missing, so should trancode when playing one. But didn't. I have only 1 user configured and have all access to transcode / recode rights. emby version : 4.4.0.40 dlna version plugin : 1.0.37.0 See attached: -media metada of mp4 file working file -media metada of mp4 with issue -embyserver logs with dlna when playing mp4 file (with issue) -embyserver logs with web browser with no issue -my user DLNA config file "FREEBOX" I don't fully understand the use of "ProtocolInfo". Could you clarify what it is for and what needs to be added? Could you help? Thx & Greetings embyserver_via_webrowser.txt meta_mp4_ok.txt meta_mp4_nok.txt embyserver_no_transcode_dnla.txt FREEBOX.xml