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  1. Derickva

    Can't play some files remotely

    Recent problem since 3.2.14, remote clients running in addon mode cannot play any files with subtitles "playlist cant find next item to play" or " see log for details" if I increase the playback quality to default 100mb it will play and kodi boxes with direct path will play. The only thing that will play on any kodi box is media without subtitle files ( and all my media has subtitle files ) seems to be a combination of Subtitles weather they are enabled or not and transcoding. emby theater works fine remotely 1mb transcoding with or without subtitles, just an issue with kodi both krypton and Jarvis. I've attached kodi logs and server logs. I've uninstalled and reinstalled kodi and re scanned the library and restored user account and settings, reset databases on kodi multiple times with various settings oddly enough it started working while it was doing the first server library scan but once it completed back to not letting things play. Thanks in advance for any help. server-63629884800.zip kodi.log
  2. I have never been able to get Emby Theater (software not Win store app)to play on my desktop. It has 3 monitor setup. I hadn't gotten around to making a post about it. Emby theater will just play audio of live tv, but just show a black screen. Same black screen with audio plays with local H264 files. When i try to playback my live TV recordings (mpeg2) it just loads it for a sec(black screen) then stops going back to the video description page. Doesn't matter what monitor I load it up on. No change if I toggle the Video rendered form Madvr to EVR etc. I disable my 2 other monitors via the Nvidia control panel and only use my primary monitor, Emby Theater plays all media fine. Currently using Emby Theater 2.5.40. But this issue I noted even back when it first came out. I did it on my GTX 970 and still does it on my GTX 1080. Nvidia drivers made no differance but are current. Still using the same monitors. Windows 10. Not sure on how to get any logs or more info from the software itself. Nothing seems to be reported on the server or transcode logs on the server itself that would indicate an issue. They look the same each time i test it, multi monitor enabled or not.
  3. Hi, recently I have had some issues with madVR and ET. When i press play on some movies (1080p mkv) my cinema intro plays okay, then when the movie is about to begin, it starts playing 1 frame per second with no sound. The movies plays, but super slow. I have tried to install the newer madVR, but it did not help. Also updated my AMD drivers without any difference. Windows 10 x64, creator update, madVR. Has anyone had this problem before?
  4. Really appreciate the effort for multiple versions so far. I have following scenario I have one movie in 2 versions. Once with DTS audio and 1080p x265-10bit video and once with DTS audio and 720p x264-8bit video. If I want to play this file with native support for DTS everything works fine. If I play this file e.g. in chrome it is trying to transcode the x265 file automatically which is very heavy on my cpu as it does not have hardware support for x265. It would be great I were able to choose which specific version I want to play for this reason. Furthermore: It would be great if there was a naming scheme for multiple versions for tvshows. So far I have to manually select them and "group versions" which is okay but it would be great if there would be a way for emby to automatically register them. Maybe if they have the same series+season+ep group them by default or something like that. ~Cheers
  5. While watching movies / episodes on iOS/AppleTV the play back works great till the last 2 - 8 minutes of playing, Once this happens the item that is playing no longer plays, if i move back and hit the Resume playback at time it still freeze and does not play the video, nor does it show any thing as "loading". It will also fail if i stop the episode and try to scrub through to the point it needs to play. Logs are attached for the latest attempt, Web Player seems to work but I'll have to test when able to watch through while it encodes the video and see if its a FFMPEG.exe issue or something else. ffmpeg-remux-37ce2371-4efc-41eb-9757-924e729debf3.txt server-63625957714.txt Server System Info.txt
  6. I'm running Emby 3.2.7 and I'm not able to playback Live TV using Firefox as a client. In the server logs I see that transcoding start correctly but the browser will only display a black screen with no playback controls at all (just a scroll bar on the right that you can use to scroll only to see the same black screen all along). I have a HDHR and a TVH server. In Emby I configured both sources, the HDHR directly and also TVH, for testing. Playback of TV channels using TVH or HDHR will never work but I discovered that playback of radio channels using HDHR directly as the source will work, while using TVH will not. I think everything was working fine with 3.2.4 but I cannot confirm that 100%. I tried Firefox from both, Linux and Windows with the same results. Live TV playback using the iOS app works flawlessly for both sources (TVH and HDHR) so this seems to be a Firefox specific issue. Any ideas? System details: Emby: 3.2.7 Mono: 4.6.2.7 OS: CentOS 7.3 Client details: Firefox 51 and 52 on Linux and Windows.
  7. Sometime in the past week playing video files that are transcoded stopped working in the Android app for me. I was using the Beta, but have also uninstalled and tried the release version, both behave the same. If I direct stream, it plays, but when I changed the bitrate, it will just stay paused with a black screen. Everything seems fine on the server side (it transcodes the entire video, don't see any issues there) but it will not play. I have tried a few different devices with the same result. Using the chrome browser on those devices or on a PC works as expected. I have attached the logs from the Android client, server, and transcode logs. I replaced the server external IP with {SERVER_EXTERNAL_IP). One thing that was interesting to me was that the Android client seemed to try using the server's external IP even though it is connected via WiFi. I am guessing that is the problem, but don't know why it is doing it. Android_App_Log.log Server_Log.txt Transcode_Log.txt
  8. dados

    Wtv skip does not work

    I'm moving this to another another forum
  9. EVERY time I startup KODI and try to play a movie, it tells me that one or more of the items failed to play, see log. I dont know what I am looking at in the log. I always have to go to my computer, and manually restart the server. There are even times that I have to complete shutdown the server and restart it. Sunday it happened twice, and I never even closed KODI. I just had it in idle for about an hour. I have attached both logs from that day. Thank you for you help. Log 19MAR171624.txt Log 19MAR172014.txt
  10. Server = linux debian install Client = Win 10 theater app I can schedule recordings, and I see .ts files created, but playback only results in a cover-art displaying and no sound. Live TV works and can play, pause, rewind and fast forward. Recording shows do not show in the "recorded" category until after they are complete. Once completed, they display in the recorded category, and they can be selected to play - however at that point, only the coverart shows up on the screen and there is no sound.
  11. I had posted about a similar issue prior and the thread was merged into another thread that really did not cover the same issue and there was never really a clear solution. I currently run an Emby server via HTTPS for secure WAN connections. Through the android app only I can only fast forward, rewind, and seek on random media playback. Sometimes it will only work for a short while until it decides it does not want to work anymore. When it does not work I can attempt to seek anywhere in the playback and it will not move to that spot but continue playing from where it currently is. If I pause and play it jumps back to its current location. If I pause and attempt to seek and hit play it jumps back to its current location. This happens on most of my media but not all, as some of my media I can seek freely through the playback. This has been a problem on my Nexus 5X, my Nexus 7, and now my Google Pixel. Also chromecast playback outside of my LAN does not work, it just says Emby on the chromecast screen, when the media is selected and said to be playing through the phone or web browser, it is not playing on the chromecast. This same problem occurs 50% of the time inside my LAN connected to the unencrypted connection. All certificates are stock to the Emby server. The problem is limited to the android app. I have not tested the iPhone app with the problem. (Side but far less important question that I am curious about is that I have the server running on a virtual machine with Windows Server 2012 installed with 16 cores dedicated to it. I see the server side settings that allows up to 8 cores selected or maximum, can the emby server take full advantage of the 16 cores I dedicated to the VM?)
  12. Hi, the problem is the same as described here: https://emby.media/community/index.php?/topic/44223-some-files-not-playing-in-emby-for-android/ I've updated to the latest ffmpeg, made no difference... These files were played fine a few weeks ago, but since then no android device can play them (except with external player). Server log attached, You can see the error near the end. Thanks! Log.txt
  13. ankor

    Playback abruptly ends

    I've been using Emby for at least 2 yrs and on the whole it's great. But for some time now, I've been noticing an increase in the number of times playback suddenly ends. I'm not positive but I think this may be more related to playing ISO files. Everything is perfectly fine and then all of a sudden the movie ends and it's back to the Roku menu. Yes I'm using the Emby app through Roku. It's a hassle to get back to where video crashed (due to buffer delay) and sometimes it will resume and other times not. But the crash frequency is definitely rising. Any suggestions (and thanks in advance)?
  14. As 3D playback still requires external programs: Would it be possible to use the App to display only one half of the HSBS/HTOB content so that we at least could watch it in 2D, and use external players only if we actually want to watch 3D? Regards
  15. First being the settings area for users. Once you pick say general and start to navigate around you will notice the options changing, for example my english language changed to french by moving down to the next option i wanted to change on that page. The workaround I found for now to set my preferences was to hit the menu button and disable gamepad mode, thus allowing me a cursor to navigate thru these options. Quitting the app and relaunching reengages gamepad mode. Now the big one, the UI doesnt seem to be consuming my entire TV screen even when changing the display mode. Hitting play on media it becomes even more evident as the same size restriction is enforced there as well... i tried to take a horrible screenshot to show you the border size im seeing. What content I attempted to play so far appeared to direct play but didnt get much farther then seeing this huge border around playback and UI. The app reports as logged in as Edge 14.14393 2.0.1 for version number i guess.
  16. schmitty

    Xbox One Playback Issues

    I have recently ripped a Blu-Ray, We're the Millers, to mkv. The videos and trailers are unwatchable due to stuttering. I have tried adjusting the streaming bitrate, to no avail. Any assistance would be appreciated.
  17. Hey all and @@ebr... I have a pretty debilitating but difficult to diagnose issue and i'm just curious if anyone has any ideas. I have an Ubuntu 16.04 Dell r710 server running Emby. My TV is stored locally on (snapRaid 5). Movies are stored on a Qnap NAS (cifs share). Sometimes when I go to play a movie the playback is choppy to the point it's unwatchable. I never have this issue with TV Shows. Just movies. Then, if I fully reboot my server playback speeds up and everything is fine. If I go a couple of days and then try to watch a movie again, same thing happens. I realize this could be about a thousand things, but honestly I'm not sure where to begin. I don't think this is an emby issue, but it might be. I thought this might be a good place to start asking. Log.txt
  18. Hi, I am using the Emby Android app on a Moto X Pure, stock Android 6. Everything works great but while playing a movie if I pause, my phone will eventually lock the display. Upon unlocking the time at which I had paused resets to 0. If I go back to the information page, i see that the server has also reset the time to 0. Please let me know what other info logs etc I can provide to help debug this.
  19. bikermiker

    Roku 3 Loading Please Wait

    Hi, I'm having a problem when playing back video on my Roku 3. For the 1st 10-15 seconds the video will stop at least once (sometimes several times) and display the message "Loading, Please Wait" along with a loading status bar. I'm new to Emby. I tried messing with some settings but nothing seemed to change this. It almost seems like it is not buffering enough somewhere. My network is 300Mbps N. I haven't had this problem using other services but I don't think those services were transcoding to H.264.... I'm not sure though. I am using a new Synology DS916. Emby Version 3.0.8500.0-1. Log
  20. Does anyone have any idea how to increase the size of the playback bar, and/or increase the number of increments (to allow skipping to more portions of the video)? I assume this is done via CSS, but if there's another way that'd be preferable (as I usually import my CSS). Thanks!
  21. David Martin

    Emby - Full screen playback.

    Not sure if this would be hard to implement but it would be great if when one episode of a show finishes it stays in full screen mode when the next episode starts. Just a little thing but would be nice to have in the web browser.
  22. The last week or so, I've been unable to play any videos in Emby on my NVIDIA SHIELD Android TV. It actually happened started about a month ago when I was using the beta app. But I didn't have time to report the issue, so I just left the beta to get back on "stable" and the issue was solved. However, now it seems that the beta version I had issues with, has made it into stable, and now I had time to report the issue. When starting a video, I just get black screen with the player UI, and a toast saying "Player error encountered. Will re-try..." (see attached picture). I cannot see anything odd in the remux logs on the server, but I attached one anyway for your expert eyes. I tried to find a log file for the app on my shield, but was not able to find any. Please let me know where to find it if you need it. I can play the videos when playing to an external player like VLC, but it's not really optimal for me. EDIT: I've tried in 1.2.77g (stable), and I found the button to send logs, so I've sent those. I've rejoined the beta program, but the app hasn't updated yet. I'll post my results here once it does. ffmpeg-remux-b2a5a98a-d133-495c-9ed3-ff14bf021fce.txt
  23. speedingcheetah

    Steaming not working - Black screen or error

    I posted about this issues before, but the forum seem to have been deleted. I have been unable to stream Live Tv to any device. I get " No compatible streams....error". I have refreshed the guide, restarted both sever and host computer. Problem started occurring 2 days ago. I use mainly Chrome to aces Emby. When I don't get the error message, it loads the payer box as if it was going to stream the channel or file, but its is just a black screen, sometimes, only the audio will start playing, the controls on the bottom of the player are dashes likes nothing is loaded. It seems local media files that do not require transcoding play fine, but nothing else will. The guide is accurate and recording works fine. I have recorded a few shows and was able to play back the recorded file with VLC just fine. But it will not play in Emby. I attached what logs i could find. Loga.txt Log2.txt
  24. I'm trying to play back 10 bit hevc content to a number of devices. I have tried using the web app on my phone and laptop. A raspberry pi 2 with the Kodi app. The same app on my phone and the server where Emby is installed. All content not transcoded plays perfectly well via the addon option in the kodi app or via direct play. I never have any quality issues or buffering problems. Whenever I try and transcode the videos they play for just over a minute and then stop. There is no quality problems or buffering during this time. In task manager on the server ffmpeg starts with playback and then goes to 0% just before the video freezes as if it thinks it has finished. I have tried toggling throttling, quality settings, thread settings and hardware acceleration but all have the same result. I have also tried updating to the beta server but to no avail. Does anyone have any advice? server log.txt ffmpeg log.txt
  25. I am currently using the Podcast Plugin (LOVE IT @ebr) to watch all of the video podcasts that I subscribe too. There are a number of the podcasts that I listen to that are over an hour and a half long. Sadly, I often don't have time to watch the entire episode in one sitting. When I stop watching the podcast, the plugin simply marks the podcast as watched and moves on to the next episode. However, as I was not finished watching the last podcast, I would like for the plugin to support resume playback functionality in the same way that the server supports it for movies or TV shows. First, is this possible to have implemented, and second, if it is possible, will it be implemented?
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