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Hello, running Emby 4.5.4 on a QNAP NAS (installed the QPKG). I do have a large collection of photos. They are organized as follows: photos - album-1 |_photo-files.jpg - album-2 |_subfolder-1 | |_photo-files.jpg |_subfolder-2 |_photo-files.jpg For one folder, the thumbnail generation is way of . e.g. 15000ms vs 50ms in other folders Here is a log snippet of the "bad ones" after enabling debug logging - there are a lot of those entries. 2021-01-20 12:23:28.818 Debug ImageProcessor: Image encoding to /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/cache/images/resized-images/e/e6ca8522-d110-e989-efd3-c056bc02c700.webp took 15305ms for /share/Multimedia/Bilder/0001 - Kita Elia/Fotos/20190417_083426.jpg 2021-01-20 12:23:28.823 Info Server: http/1.1 Response 200 to 192.168.20.38. Time: 15311ms. http://192.168.20.201:8096/emby/Items/1901/Images/Primary?maxHeight=402&maxWidth=536&tag=99aecaefa4ef3ca0641c3fcc51d802dc&quality=90 2021-01-20 12:23:28.838 Info Server: http/1.1 GET http://192.168.20.201:8096/emby/Shows/NextUp?Limit=24&Fields=PrimaryImageAspectRatio,SeriesInfo,DateCreated,BasicSyncInfo,CanDelete&UserId=3a9f52e6bee44f3d9a64905a3747f7b3&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Banner,Thumb&EnableTotalRecordCount=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox&X-Emby-Device-Id=9338ec6d-560f-4712-9779-72decc4795fc&X-Emby-Client-Version=4.5.4.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:84.0) Gecko/20100101 Firefox/84.0 2021-01-20 12:23:28.915 Debug ImageProcessor: Image encoding to /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/cache/images/resized-images/5/51418746-845f-7c34-663c-e1199d08cf41.webp took 7734ms for /share/Multimedia/Bilder/0001 - Kita Elia/Fotos/20190515_105751.jpg 2021-01-20 12:23:28.916 Info Server: http/1.1 Response 200 to 192.168.20.38. Time: 13974ms. http://192.168.20.201:8096/emby/Items/1332/Images/Primary?maxHeight=402&maxWidth=536&tag=005f85d5e1c3948a54e5d8c73b94fae4&quality=90 2021-01-20 12:23:28.917 Info Server: http/1.1 GET http://192.168.20.201:8096/emby/Users/3a9f52e6bee44f3d9a64905a3747f7b3/Items/Latest?Limit=16&Fields=PrimaryImageAspectRatio,BasicSyncInfo,ProductionYear,Status,EndDate,CanDelete&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=d28622d6e0964adea39c5655ae42ebf0&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox&X-Emby-Device-Id=9338ec6d-560f-4712-9779-72decc4795fc&X-Emby-Client-Version=4.5.4.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:84.0) Gecko/20100101 Firefox/84.0 2021-01-20 12:23:28.918 Info Server: http/1.1 GET http://192.168.20.201:8096/emby/Users/3a9f52e6bee44f3d9a64905a3747f7b3/Items/Latest?Limit=16&Fields=PrimaryImageAspectRatio,BasicSyncInfo,ProductionYear,Status,EndDate,CanDelete&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=edae26323168f18aa689be99f2f84e42&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox&X-Emby-Device-Id=9338ec6d-560f-4712-9779-72decc4795fc&X-Emby-Client-Version=4.5.4.0. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:84.0) Gecko/20100101 Firefox/84.0 The difference is that the photos in this folder are created by mobile phones out of my reach (daycare teachers). I deleted and readded the library and no change. ALSO I noticed that the thumbs are recreated on other devices. I scrolled through the folder and thumbs are shown on my MacBook/PC then I moved to a FireTV and the thumbs had to be created again (took a looooong time to see one). In comparison to other folders, which go fast, this is weird. I now moved the cache path from standard to an external one to have faster and better access. Any idea how can help debugging this further? Weirdly I used Jellyfin shortly prior to moving to Emby (dont want to open "wounds" here) and Jellyfin even cannot create thumbs of the images in this folder. With both solutions I can watch them though. But in Emby the server gets busy creating thumbs and the experience degradates while watching this album/folder. I searched the forum and didnt find a solution. Any help - for debugging or fixing it?

Hi Community, Since I've migrated to the version 3.0, I have some issues with the Fanart/Logo/ect. Sometime, with no reason, I loose images for a couple of movies/TV show. "Save artwork and metadata into media folders" is check "Download images in advance" is check too If I check in my folder I can see all artwork. I tried to download images manually and I get the same behavior. Someone have an idea how I can fix this ? OS : Debian 3.16.0-4-amd64 (Promox VM) Emby Version : 3.1.1.0 (Upgrade to 3.1.2 in progress) All my media are stored in a Synology NAS shared by SMB Thanks, Here is the log for one movie : 2016-12-28 17:59:47.8502 Error ImageProcessor: Error encoding image *** Error Report *** Version: 3.1.1.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh Operating system: Unix 3.16.0.4 64-Bit OS: True 64-Bit Process: True Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:21:32 UTC 2016) Processor count: 4 Program data path: /var/lib/emby-server Application directory: /usr/lib/emby-server/bin ImageMagickSharp.WandException: Empty input file `/films/Scarface-fanart.jpg' @ error/jpeg.c/JPEGErrorHandler/322 at ImageMagickSharp.WandCore`1[T].CheckErrorBool (System.Int32 status) [0x00009] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at ImageMagickSharp.MagickWand.OpenImage (System.String path) [0x0000d] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at ImageMagickSharp.MagickWand..ctor (System.String path) [0x0003e] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at Emby.Drawing.ImageMagick.ImageMagickEncoder.EncodeImage (System.String inputPath, System.String outputPath, System.Boolean autoOrient, System.Int32 width, System.Int32 height, System.Int32 quality, MediaBrowser.Controller.Drawing.ImageProcessingOptions options, MediaBrowser.Model.Drawing.ImageFormat selectedOutputFormat) [0x00028] in <f25a1d2d1bea480290baedeb7321f941>:0 at Emby.Drawing.ImageProcessor+<ProcessImage>c__async1.MoveNext () [0x005de] in <48827399e75c4c4c9a1168c775b931ee>:0 ImageMagickSharp.WandException at ImageMagickSharp.WandCore`1[T].CheckErrorBool (System.Int32 status) [0x00009] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at ImageMagickSharp.MagickWand.OpenImage (System.String path) [0x0000d] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at ImageMagickSharp.MagickWand..ctor (System.String path) [0x0003e] in <256b1c1ea9f54fe39d5f58f7aa82a335>:0 at Emby.Drawing.ImageMagick.ImageMagickEncoder.EncodeImage (System.String inputPath, System.String outputPath, System.Boolean autoOrient, System.Int32 width, System.Int32 height, System.Int32 quality, MediaBrowser.Controller.Drawing.ImageProcessingOptions options, MediaBrowser.Model.Drawing.ImageFormat selectedOutputFormat) [0x00028] in <f25a1d2d1bea480290baedeb7321f941>:0 at Emby.Drawing.ImageProcessor+<ProcessImage>c__async1.MoveNext () [0x005de] in <48827399e75c4c4c9a1168c775b931ee>:0