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  1. For over a year now I have searched extensively for a solution to this problem and have not found anything helpful. I did see where someone else seemed to be posting about a similar problem and received a reply from an EMBY rep saying that an update was about to be released that would fix the issue...but that was in October of 2020. This problem has existed for me for over a year now. I have adjusted transcode settings, Global server and app playback quality settings....and NOTHING has worked. No matter what I select from the guide (including local channels coming from my HDHomerun tuner and antenna)...the Emby Android app on my Samsung Galaxy S10 stops a stream after only a few seconds and returns to the "guide". When experimenting and getting this result, I have been sure to make certain and verify that my playback connection is the ONLY active stream. Further, my cell connection is at FULL strength 5g. I have attached a server log corresponding to the Android test described above...along with screenshots of server settings, ASUSTOR NAS information, Android App settings and Android phone info. PLEASE respond with something helpful soon. I have to believe there is a solution but, will start a search for an alternative to EMBY while I await some, hopefully, good news. ffmpeg-transcode-977ba263-3c47-4dbe-9b5e-9d35a347ed15_1.txt
  2. Hello! I just received my S7+ and immediately installed Emby on it. I tried to play a 4K HDR movie to test and colors are washed out. The same movie in 1080p (non-HDR) have correct colors. Is it a matter of adding this new device to some kind of list of supported devices (like Netflix does iirc) in the Emby app or in an underlying library, or is it a bigger issue? Thanks PS: playing the downloaded 4K HDR movie in VLC for Android shows the correct colors.
  3. I have a Bravia TV, which is an Android smart TV. I put an Emby app on this TV and was pretty impressed by its handling of my somewhat extensive movie collection. I began to play one of my movies, and a very brief message came up telling me that I was in a "trial perid"and that iin August I would have to get a Premiere account in order to keep using the app. While Premiere seems to have some nice features, I really do not want it. I do not need its features. I just need something to manage and play my movies. Are there any alternatives to this pay app for an Android TV? Also: what other Emby clients require you to have Emby Premiere accounts???
  4. I'm currently having an issue with opening my audiobooks on my Android app. When I sort by folders, all of the files show, but when I click on one of them, I get what is essentially a black screen (image attatched). This isn't an issue on my computer, however. All files are still accesable there. Also, some files on my phone work, while others don't. The audiobooks are even playable without opening them completely. If I hold down on the cover and hit "play", all files will still play. It just fails to open to the list of tracks. Hasn't been an issue until recently, probably 1 month.
  5. The application is very good but some adjustments are missing. For example, when you exit the app via the back button, it ends the music playback. If you want to leave the app using the back button, because it comes back on all the screens you have entered, as if it were a browser and not a player.
  6. sk1deep

    Emby music over bluetooth

    I have a weird problem with music on the emby android app. It plays fine through my phone speaker but when I try to play through a bluetooth headset I get extremely choppy playback. The only way I get it to work is to disconnect my headset, start the song then connect the headset. I have to do that every time I want to listen to a song. Tried on 2 different headsets. Video works fine over bluetooth.
  7. Online play looks so good but in offline mode I can see the cover picture only. Can those images be added for sync media in offline mode? Thanks!
  8. SuperNic

    Camera upload issue

    Dear support. In the past I tried a few times to activate camera uploads on my phones. It, in some ways, worked, but always with the same issue; it created maybe 5/10 library with the same path and settings. And so I had to manually delete them and then disable camera upload function. Today, after many app updates, I'd want to retry. Unfortunately, it creates 1680 and counting libraries! Please, help me removes them automatically, it takes so much time to remove one by one and please, try to find a solution to the problem. Thanks a lot.
  9. severnpaul

    Playlists on App

    I downloaded a playlist on Android and the songs were placed in albums. How do I see the playlist when the server is turned off on my pc? If I play by shuffle it plays songs not on the playlist.
  10. monkeyslapper

    Samsung DEX client

    I am not sure if this would be the correct place to put this. But as of recent I have been having issue with DEX and emby not working properly. The Emby will load fine, but the mouse point will disappear when moving across emby screen. I have tried this in chrome on dex and getting same issue. when i move the point off of emby the pointer will show. So i am not sure if this is something of layers being the issue or what? All other apps that i use seems to be working fine. The Phone that I am using is the Samsung s20+ with the latest android installed. Any other possible idea that would cause this? Thanks Monkeyslapper.
  11. If while casting a playlist from my phone's emby app to my chromecast device, I mistakenly close and restart the emby app, it no longer remembers that it was casting even though songs continue to play on the chromecast. The phone casting icon incorrectly shows that the phone isn't casting. After touching the casting icon I am presented with my casting devices. Touching the chromecast device anew brings up the current song being played, however the playlist is now empty.
  12. and no i doubt its the subtitle itself since it appears perfectly sized in other players
  13. Hello. Some time ago a new update for Emby Android App appeared on Play Store and there was mention (changelog) of a new internal player library being used (ExoPlayer?). From that version forward (tested all updates released after) I am unable to see subtitles on an external screen. I have Samsung Galaxy S10e with USB-C->HDMI cable and I am using it occasionally for watching movies on an external screen (TV/monitor) using Emby App. I am using this "method" for a few years, never had any issue, subtitles were shown on the external screen as expected. But currently, I see a movie on an external screen and subtitles on phones display, which is useless. When setting "use external player" in Emby App and using, for example, VLC, everything is fine with video and subtitles on external screen, but that is a rather ugly workaround with its own issues. I have downgraded to pre-ExoPlayer version of Emby App for now and everything is working well again, but I don't want to be stuck on the old version forever. Could this use-case be fixed, please? I can provide any further information or testing if necessary. Thanks
  14. When playing films or TV from my android device that are in the mpg format the quality has become almost unlistenable (sorry I can't think how to describe it better). I am running the most up to date versions of both the client and the server. This issue does not affect other clients such as laptops or TVs embyserver.txt
  15. I really hope someone can help me get this app set up to access my server because I just cannot get it to work. And please, for the love of god, is there an easy way to explain it? I'm pretty comfortable on a computer but I'm not an expert coder or anything, so some of these instructions are going way over my head. I'm running the Emby server off an old iMac with a VPN. I connected my Fire TV to the server without any issue, but the Android app on my phone keeps insisting that it cannot connect to the server and asks me to check if the server is still running. I tried following instructions on port forwarding, but that's not working either. I've also had to sign in a bunch of times and I even made a new user account just to use on my phone (because I couldn't sign in with my server account) and it STILL won't connect. Is there anyone out there who can walk me through how to do this, in simple terms? I really wish I could talk to a real person about this but unfortunately the forum is all we have. I jumped ship from Plex because it was too complicated, but I'm sorry to say that if Emby isn't as easy to use as they claim then I will probably stop using it. Thanks in advance for any help!
  16. DeeJaayMac

    Question about my wifi

    Hey fellas, I've had a working Emby setup for a long time. Just from my TV to my server, same LAN. Updated my Sony TV, and now emby does not work. No pin gets displayed, and entering the IP does nothing. Reset TV, reinstalled Emby, works fine on my windows devices. Reset Wifi, etc. My background is IT/Cybersecurity so hopefully I'm not being a huge goof and missing something. Cheers.
  17. There are no issues with video playback except for anime ASS/SSA subtitles and the chapters, these are mostly minor. The ass/ssa signs look a lot more brighter at times and the syncing for the sign text are a bit off by a second, these are minor and don't really affect the experience but it's still a bug. now for chapters, the name of the file isn't shown when you click a specific chapter scene for example (check the circle) Now for the music playback, the only issue I have for this is that the seek does not work, it would stop playing the file or completely closes it example Screen Recording 20201201-082731 Emby 1-1.mkv yes, same applies to the beta version. is it possible to go back to the older player that is mpv? running this on samsung galaxy s10
  18. I'm in the UK using a freeview TV line up. In my channel list I have both SD and HD versions of channels (BBC 1 on channel 1 and BBC HD on channel 101 for example) When searching for a recording to make, such as the example below 'The Gadget Show' I get results for both channels but you cant see which one is for the HD channel, or indeed what channel it is on without having to click on every entry to check. Could the search results list the channel and number as well as episode detail so that it is easier to see which one to record? On a related note, using the web app in the new edge browser there is no arrows or scroll bar to view all the search results on this screen
  19. Hello, since a few days (maybe a week) I haven't been able to play many of my videos on my Chromecast. I don't have problems sending to Chromecast videos encoded, for instance, in H264 from my Android mobile Emby app. The problem happens with - at least - videos encoded in SD-MPEG4, like the one shown in the attached image. The behaviour, in this case, is that the TV seems to start playing it, but Emby on the TV then plays only the audio, and not the video, and displays the Emby logo while doing so. Another strange behaviour I have noticed with almost the same timeframe as the problem above is that when choosing the device to cast to, I am prompted with a triple-selection for other Android Emby clients, when before I had saw one (correctly) - see picture 2. As you can see, for each Android device in my network two entries are the same, and the third one has %20 instead of the spaces. Can you please help? I am using the latest 3.1.61, but also with 3.1.60 the same problem was present; however I have casted these videos before, without issues. Thank you, Marco
  20. From browser Bangla subtitle working fine, but in Emby android app it's not working. I think this is Bangla font issue from Emby Android app. How can i solve it? I added two screenshots from Browser and Emby Android so that anyone can understand the problem. Thanks in advance.
  21. Thanks in advance for the help. When downloading music, the app offers to automatically download new content (sync) added to the folder you just downloaded. I foolishly chose to enable that option. Now, I'd like to disable that sync in an effort to more tightly manage the stuff that I download to my phone. Unfortunately, with that sync enabled it won't just let me remove the downloads. If I do, they just download again right away. In an effort to disable the sync, I went into Manage Downloads (both in the Android app and on the Windows server), clicked into one of the downloaded albums and deselected the "Automatically download new content" option, and then tried to remove the download. I even verified the deselection of that option on both my phone and on the server before removing the download, but of course that still didn't work. The album still just downloaded itself again right after removing it. I've since discovered that there seems to be at least 7 entries for every album, playlist, or whatever that I've downloaded. So I assume that when I disable the sync and removed the download for one of those entries, one of the other ones is causing it to sync again. That leads me to believe that I would need to click into every single entry (and there's a lot of them) in Manage Downloads to uncheck that stupid box before even trying to remove the downloads (again, 1 at a time). This already daunting task is made even more painful by the fact that whenever you click the save button after removing that option, the list gets reloaded and things move around. So keeping track of which entries you've disable and which ones you haven't becomes near impossible. I think I would also need to uninstall the app from my phone before doing any of this to make that it doesn't it doesn't check in with the server and sync again while I'm making my way through the list. Can anyone help me? There has got to be a better way to get rid of your downloaded music and start over. Where is this setting stored behind the scenes? Is there a file somewhere where I can more easily disable the sync option in bulk? Is there somewhere I can completely wipe everything out that's listed under Manage Downloads (just called Downloads on Emby Server)? The method I've described above is immensely infuriating, enough to make me question whether I really want to continue on using Emby as my media server. I am using the latest versions of both the Android app on Android 10 and Emby Server on Windows 10.
  22. Ok I know there must be something simple that I'm missing but it's doing my head in trying to work out whats going on. So I'm running Emby on a NUC and its' fine and I've got emby premium Installed the Emby app on my phone (Samsung S10) If I'm on my local wifi , no problem all works as it should with the mobile app If i'm away from home and using my phones data plan the app gets into the server ok and I can see all my shows but if I try and play them with the android app it just hangs BUT if I try to use the web player to emby via chrome (still using my data plan) then it plays ok So how come it works on my phone if using the web player in chrome but not the android app (even though I can see my shows, change server settings etc etc). It must be something so simple I'm just not seeing it.
  23. Aquitaine

    Android Auto support?

    Just curious if there are any plans to add Android Auto (or Carplay for iOS) support? Emby on Android is working real well now - this would be a great perk!
  24. conradfoucher

    Chromecast stuck at Ready to Cast

    Hello, So I've set up emby and it's working fine through the web and through the android app (I can play on both). I can access my server through http://app.emby.media/ ass well as directly through http://<IP_ADDRESS>:8096/ (It's running on a remote server) so I know it's accessible through my home wifi. But I cannot stream anything through my chromecast (all other apps work fine on it). If I start chromecasting something from my android phone (or web browser) it only ever displays the emby logo with "Ready to Cast". No show info or images show up. If I disconnect my phone from the wifi (but leave the chromecast connected to the wifi) then use the cast to nearby chromecast function, the chromecast plays fine. It's my understanding that this features uses the chromecast's connection (I.E not my phone's LTE connection). I cannot figure out why it works when the casting device is not connected to the wifi, but not when it is, as it is using the same internet connection. Any help would be appreciated.
  25. My cheap phone has a 4.7-inch display with 540 x 960 pixels. On the Android player I can read the text like artist, album and song title fine from a foot or so away, but when the device is mounted on the dash about 2.5 feet or so, I have more difficulty reading the text. Would it be possible to include a font or text size setting? I just need it for artist, album, and song, but more customization is better. I'm fine with more space between objects, cut-off text, or wonky screen effects due to this, but it would mostly improve usability for me and I'm sure those people who want to use it as a car player. Android TV app is not an option as I can't mount the phone horizontally, plus that interface is not optimized for touch. Thanks as usual for the impressive and ongoing development.
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