Search the Community

I recently added a few TV shows on my emby server and I'm having an issue with the subtitles. The files have English subtitles, but they are mislabeled inside the mp4 files. If I look at the files using ffprobe, the subtitle and audio streams show "und" next to them (my other files show "eng" for the audio & subtitle streams). Emby seems to go on the assumption that the "und" audio streams are English, and uses them automatically. For the subtitles though, since emby does not see English subtitle streams, it follows through with the server's subtitle settings and tries to download subtitles from online. I have two questions: 1) is there a way to set emby to assume "und" language subtitle streams are English just like it does with "und" audio streams? 2) how can I set those subtitle streams in the mp4 files to have the correct label of "eng"? Thanks

I am on latest beta of Emby Android TV app running on Google certified Android 8.0 TV. I have connected my TV to Sony HT-RT3 soundbar (via HDMI ARC) that supports only AC3 and EAC3 (no DTS). So if I play a video with DTS audio, Emby app transcodes audio alone and use the same video stream. All good and fine. But of late I am starting to notice an issue. Consider the following the scenarios. 4K HDR Video Dolby Digital+ 5.1 Audio SRT subtitle Result = Direct Playback 4K HDR Video Dolby Digital+ 5.1 Audio PGSSUB subtitle Result = Direct Playback 4K HDR Video DTS 5.1 Audio SRT subtitle Result = Direct video + Transcoded audio But if 4K HDR Video DTS 5.1 Audio PGSSUB subtitle Result = Transcoded video + Transcoded audio Is this the expected behaviour? I am not sure why PGSSUB needs to be burned (resulting in video transcoding) if audio is an unsupported format. I mean the app displays PGSSUB just fine if the audio is supported. So what difference does it make to subtitle whether the audio format is supported or not?

Hello good night friends of the forum, I am here because I am a new user of emby and I have a problem, before I used plex, but when I tried to watch subtitled movies, with the server mounted on my personal use pc, I transcoded and gave me buffering, for this motive stop using plex and try emby, and I liked it, much just that now I have a problem, which is that when I watch the movies I put the option to show subtitles and they do not appear or leave when they want, in the middle of the movie or at In the end, I have a powerful PC, for this type of work, and 100 mb of connection, mkv format and in 1080p quality use w10 pro, updated, I hope you can help me, try to play the same movies on my pc and if it shows subtitles and I have a smartv Lg Webos 43lj5500

Hi, I use my video files(mkv) with srt subtitles. For a while it seemed so that you only had one size for the subtitle and the black background for subtitles were not removable. With the new version (1.0.19) under settings there came a "subtitle appearance" setting where you could set the font size, color and drop shadow. Oddly enough this does not seem to work with any of my MKV with srt subtitles. The subtitle stays with black background and one font size and white letters. Am I missing something? If you include something like drop shadow, i would expect also that the black background would dissappear because otherwise this would be a useless setting. But maybe it doesn't work with external srt subs? Thanks in advance for any advise. WEB OS (5.10.20)

I'm just trying to figure out if I have something set incorrectly or is Emby really has different playback screens for TV shows vs movies. When you get to a TV show episode playback screen, it shows the audio and video details and then has a drop down list of the available subtitles. When you get to a movie playback screen, the same information is not shown. The movie does have the details embedded. Using Tiny Media Manager, I get this information: So, I'm wondering what I need to do or change with my Emby settings to get the movie playback screen to show the same information as the TV episodes. Just as an FYI, I have also added an external subtitle file (.srt) file for this movie. So I would hope that some kind of subtitle information would be shown. Any help would be appreciated. I am still setting items up and have only done about 15% of our movies. I want to make sure that I copy everything the way Emby likes it.

Hi .. empy web using Google Chrome: the ASS subtitle style works on both but .. I have installed the same font that used at the subtitle on Win 10 and macOS. Chrome macOS shows the fonts correctly Chrome Win10 shows different font Please see the attached screenshots for both. ----- emby Version 4.0.2.0 Lunix Ubuntu server 16.04.5 Google Chrome Version 73.0.3683.103 (Official Build) (64-bit) - Windows 10 64bit Google Chrome Version 73.0.3683.103 (Official Build) (64-bit) - macOS 10.14.4 logs files are attached Thanks log_mac.zip log_win.zip

I met a situation that my server can transcode 4K HEVC video to 1080P smoothly (40~80fps) , but cannot when subtitle enabled (15fps) After the investigation, I found the difference of ffmpeg commond is the filters. The original filter is -filter_complex '[0:8]scale=3840:1604:force_original_aspect_ratio=decrease;[0:0]overlay,scale=trunc(min(max(iw\,ih*dar)\,1920)/2)*2:trunc(ow/dar/2)*2' I tried to learn what does this mean, then figured out that the subtitle steam first converted to a 4K size steam and overlay with the original, finally converted to 1080P, Then I tried to change this filter to -filter_complex '[0:8]scale=1920:802:force_original_aspect_ratio=decrease;[0:0]scale=trunc(min(max(iw\,ih*dar)\,1920)/2)*2:trunc(ow/dar/2)*2;overlay' that first convert the original video and subtitle to 1080P, and overlay them together rerun the command, and it works, fps is around 37. I checked the output ts files, they contains the subtitle I want. Do you think this is possible to do? Thanks.

Hi, I saw is possible download the media by clicking in Download button. I have my media A.mvk with A.srt But when I try to download it, it just download the media file, without the subtitle, is possible also download the subtitle related to the media file? Thanks,

Hi guys I have problem with Persian subtitle on tv app. Tv show characters separate. I don't know that is a problem. i just try test Encoding like Utf-8 and Ansi but it doesn't work. server Version 4.2.1.0 Tv app Version 2.2.6 Samsung UE65ES8000 do you have any idea?

Unable to display Chinese Simplified (SUBRIP) subtitles External subtitles can be displayed Other language subtitles

Hi, I tried to play this video by using the Emby App in Nvidia Shield and also on web client. http://www.opfans.org/wp-content/uploads/2019/07/891.torrent And I enable the "Burn in SSA Subs for Formatting". The Emby server will transcode the MKV file and burn the Subs. But it will NOT use the font which embedded in the MKV file. Here are the screen shot with the expected font in other media player: And here is the actual font in the Emby app: Emby server version: 4.2.1.0 Emby app version: 1.7.43g

Hi all, I am a satisfied user of Kodi and Emby. I run 2 Kodi's both on a seperate Pi 3b+ and have an Emby Server running also on a Pi 3b+ All the Pi's are 24/7 on so I quick fire up a movie when I want to, and alway's have the latest up-to-date movie information in Kodi. The thing is, that frequently when I start a movie, and select a subtitle with Kodi Kore app on my smartphone, the sub is not showing. A reboot is needed to fix this. Anyone has anyone experienced this before? Kind regards, - Libreelec 9.0.2 - Emby 4.1.12 - Emby server 4.2.0.40

Hello, Anyone know how I could change the subtitle position in chromecast? Its fine in the web client, but in chromecast its too high for my taste.

I am trying to have Emby always automatically download subtitles even if video already contains embedded subtitles, but it is not happening automatically. Would anyone know what I am doing wrong? Here are what I know Automatic subtitle download is working. I observe another video in the same folder having subtitles downloaded automatically Settings ​ File is mkv format Playing the file does show English (Default SUBRIP) in CC No subtitle file is saved in folder for that video, even though the option to skip if embedded is unchecked Manually going to the video Edit Subtitles options with require a hash match does come up with Hash match results I can manually download the subtitle, and observe the subtitle file in the folder I tried turning debugging log on, and running the scheduled download missing subtitle job, but I did not see any useful log

Hello! I'm trying to watch some movie on an old smart TV which already has browser integrated. (Unfortunately no native Emby is on that) All the movies are playing nice and smooth, very good! However if I play a movie with subtitles, the browser asks for webvtt. Emby then converts my subtitle on-the-fly to vtt and pass it back to the browser. Texts are displayed under the movie, but they are delayed by more seconds, so it is not usable. I have compared the vtt file and the original srt, and they are identical (by time-perspective). Here are some of the log: 2019-05-13 19:54:55.746 Info HttpServer: HTTP GET http://a.b.c.d:8096/emby/Videos/6178/87afeaa895842dec18af539e0f45efd0/Subtitles/3/0/Stream.vtt. Host=a.b.c.d:8096, Connection=keep-alive, User-Agent=Mozilla/5.0 (Linux; U) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4, Accept=*/*, Referer=http://a.b.c.d:8096/emby/web/index.html, Accept-Encoding=gzip,deflate,sdch, Accept-Language=hu-HU,hu;q=0.8,en-US;q=0.6,en;q=0.4, Accept-Charset=ISO-8859-2,utf-8;q=0.7,*;q=0.3 2019-05-13 19:54:55.767 Info SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_convert' Execute: /opt/emby-server/bin/ffmpeg -sub_charenc windows-1252 -i "/mediaroot/Ray Donovan (2013)/Season 6/Ray Donovan - 6x08 - Who Once Was Dead.hun.srt" "/embyroot/emby-server/cache/subtitles/b/b451c02c2f0950dff2cd29d05aa4b8af_636925107649591091_3_0_0_False.vtt" 2019-05-13 19:54:55.785 Info SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_convert' Started. 2019-05-13 19:54:56.008 Info SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_convert' Process exited with code 0 2019-05-13 19:54:56.013 Info SubtitleEncoder: ffmpeg subtitle conversion succeeded for /mediaroot/Ray Donovan (2013)/Season 6/Ray Donovan - 6x08 - Who Once Was Dead.hun.srt 2019-05-13 19:54:56.014 Info HttpServer: HTTP Response 200 to w.x.y.z. Time: 268ms. http://a.b.c.d:8096/emby/Videos/6178/87afeaa895842dec18af539e0f45efd0/Subtitles/3/0/Stream.vtt Do you think there is something that I can try? (On-the-fly subtitle extraction was enabled, if I disable it is still not working - there was no subtitle then) Thank you!

Hi, I upgraded Chrome to 74.0.3729.108 (newest stable for macOS) and subtitles aren't showing in Emby Web App. Previous versions of Chrome is working, as well as Firefox and Safari. Been running Emby 4.0.2.0_1 on FreeBSD 11.2 a long time (same version before and after subtitle problem). Any ideas?

Hello, I dont know what happened but the subtitles are showing upper side of the play screen, for all of the contents. How to fix this? Could not find any settings regarding this. Please help. I've attached a photo.

A problem is occurring during movie playback. The caption position is wrong. For some reason the caption is on top, cut off, appearing only part. Is there any way to set the position so that the caption is at the bottom of the video? This problem occurs in all movies. It is impossible to read like this. See the printscreen: https://i.imgur.com/5uBzOVE.png

Hi there! I love Emby and I have already ditched Plex over Emby but I am missing one important feature @ Emby: subtitle offset. Often the subtitles are correct but they display a few seconds too fast / too slow. Many other solutions (Plex / Kodi etc) can handle subtitle offset for .srt subtitles so you can delay / speedup the subs with 0,25 secs increment. Are there any plans to implement this in the upcoming versions of the emby clients (iOS / LG WebOS in my case) ? You would make a lot of people happy I think ;-) Thanks!

Hi, Has passed many years since we asked for subtitles color control, and you guys did a good job adding configuration to put some shadow and size, but for some cases this is not enough. Some cases we have some white text in the video and mixed with the subtitles even with the shadows doesn't helps. The only way to go over this is change to other color, like yellow. So what I did, I saved a subtitle with yellow color, but looks like emby replaces the yellow color from str to the user emby settings. It is possible to ignore it? I would like to use the yellow subtitles not the white Thanks

Hello. First of all really great work for media streaming. Second, I can not find any option inside the LG Emby app for subtitle color and size selection. Is it not supported or am I the one who can not find it? I saw several post from last year that it was planned for future releases. But I couldn't be sure. White subtitles in HDR are really a torture for the eyes.

Hi, I've put my subtitles on the same folder where the content is in and I made sure of the format that it's supposed to be in (Aaaaa.eng.srt, I think) and I've restarted and scanned my emby server several times, and I still get no external subtitles. What should I do? Also, is there any specific format for Episode and Season external subtitles or can I name the subtitles however I want, just as long as the language is formatted perfectly (Aaaaa.ara.S01E01.srt)?

emby server version: 3.5.3.0 synology DSM version: 6.2.1 problem： can not download any subtitle from opensubtitles in emby server 3.5.3.0 Log as attachment. LOG.txt

Hi, Are there any plans on introducing manual subtitle search functionality directly from the ATV client like in browsers? Thanks

Hello, I'm not sure if this is intended but when playing something "Anime" that has a styled subtitles the shield ignores all styles and positions of the texts. And sometimes doesn't display it at all. The same files works fine on emby android with styles and without transcoding. Using latest beta of everything and the extract subtitle is turned off in the server. Edit: All subtitles are internal ssa/ass Edit2: just tried playing a file with the external player option "vlc" and the subs worked fine. Not sure why the emby app is not able to display styled subs fine Regards