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  1. Hi, I just uploaded to my emby server some isos of my DVDs, they are identified in the gallery, but when i click on play, nothing shows up. I'm using the latest version of emby server with all the default emby plugins (so far...) on a synology NAS. Can anyone help Cheers
  2. on win10 tablet, after 10 minutes of playing something, playback gets cut off and i found this in the event log The system is entering connected standby Reason: Idle Timeout. happens for both audio & video files seems that somehow the idle timer is not "informed" that there is something playing haven't used ET on the tablet for a couple of weeks, but i'm sure, the last time i did, this didn't take place
  3. TV Model: LG 55UH850V Smart 3D 4k TV WebOS Version: 3.3.3-3704 (dreadlocks-dharug) Software Version: 05.30.10 Emby App Version: 1.06 Server Version: 3.3.1.0 Description of issue: During playback of content, the playback controls occasionally stop showing up when an arrow button is pressed and all control (pause, skip back or forward, Close Caption selection) of the content bar coming out of it completely, stops working. Only the show logo appears on screen when you attempt to get playback controls up. This seems to occur more often if I allow video to Continue on after an episode, but has also happened to me on the first item I play.
  4. One of the remote users on my server has been reporting freezing and stuttering quite often despite waiting for the transcode to reach 100%. It has happen across several different movies. It will play fine for some time but after 10-30 minutes the movie will freeze and it will never stutter and freeze from that point on. The movie is always 100% transcoded before playback begins and both of our speeds are quite sufficient for streaming and we experience no problems on any other sites. Were mainly using the web interface and google chrome for the remote user to play movies but have tried using embycon for kodi and experienced the same problem but much worse (froze every 2 minutes). I've tried enabling and disabling hardware acceleration as well as limiting the bitrate. In the past we've had success using 1080p 5mbps and waiting 30-45 minutes before playback. Now with the same settings were experiencing way more problems. Not quite sure what more i can try.
  5. Hi all im looking for some help. For a while now ive been unable to play new shows or movies but im able to play ones I have previously watch fine, which is very odd. Im able to play the other shows and movies fine over the network as normal. Thanks.
  6. mlstark

    Playback Not Working

    This is really strange and I have tried to research this within the community but did not find anything that related to this. I rebuilt my Emby server a month ago and use Emby Theatre or my Samsung SmartTV app to access the server. Before the rebuild, all playback computers or smart TVs were playing back all movies perfectly but after the rebuild, I am able to access movies and music folders and all my collections are working perfectly but when I try to play a DVD or BluRay, I am getting either an error message on the computer that states I need to acquire an external player OR on the SmartTV a spinning circle appears showing like a download and remains for a very long time until it fades away. I have not change the computers or SmartTV settings, so I am having a real issue figuring this out. I would appreciate any direction or suggestions,
  7. Chikung

    Emby Server / Playback issues

    Dear Community, I am running the Emby Server von my Synology NAS 1515+. So far I have been able to get everything running with the support of all the good threads inside this forum, e.g. remote access with my domain and SSH certificate. A big thank you for that. The only point I am struggling and have not found the route corse yet are the playback issues of micro stops and total freezes at home on my local network, from the NAS to my iPad or iPhone. I have done several tests with the same movie file: Download with the Synology App DS-file: no issues, CPU and RAM around idle, download speed ~12 MB/s, peak up to 18 MB/s direct stream with the Synology App DS-file: no issues, CPU and RAM around idle, direct stream with VLC player from the network (NAS): no issues, CPU and RAM around idle (the 2.4 MB/s download to the NAS is from another user) direct stream with Emby App and per browser: micro stops and complete freezes. Here are the log files from my last try. I don't really understand what is causing the longer and longer HTTP responses. Any help to point me in the right direction would be highly appreciated. Do let me know if I need to provide more information. Thanks in advance for your help! server.txt server-63661802131.txt
  8. markdj

    Problem with resume

    Since a couple of weeks I've noticed that Trakt doesn't sync any playback progress between my two devices anymore. It used to work perfectly and having changed nothing it suddenly stopped working. Which makes me think it's plug-in related. Could anyone test and verify this? I've tried everything (updating add-ons, updating Kodi, uninstalling/reinstalling Trakt plug-in, et cetera). I would love to get this to work again so any help would be greatly appreciated! (Edit: the progress does show up in the Emby app itself, it just doesn't seem to load on the devices, restarting the entire video every time instead of resuming).
  9. Hi, A client, using the application for Xbox One, stated that they were able to browse the libraries of my emby server, however, while trying to reproduce, the message came that he should become a Premiere user to proceed. I am Emby's Premiere user and was certain that, being Premiere, it would be enough for the client, using any of the applications, would have access to the playback in my libraries. If not, I'd like to know what I can do so clients can have playback on my server. Thank you very much
  10. cryptonix

    Stuck on "Retrieving"

    Recently, I have been unable to play many of my video files (movies and TV shows). Once I press play on my Roku remote, it seems to get stuck on a blank screen with the name of the video and "Retrieving" showing, with the green progress bar 1/3 of the way through. I've attached my log file. I've searched and read through many trouble shooting techniques (including lowering the bitrate, deselecting hardware acceleration throttling, etc) but nothing seems to help. It is a wired system (not wireless). Any suggestions? Log.txt
  11. admin.nxpoint@gmail.com

    [Feature Request] Playback Setting

    Hi, I would like to propose a some new features, at least for the web interface. 1. Ability to setup the keyboard shortcuts. - not all can use the default shortcuts, there might be other system shortcuts that get in the way. - a method to setup your own could really make a great difference 2. Setup and define the local cache size [if there is any local cache for browser play] - it will incredible to be able to setup the local cache size for playback
  12. I'm getting "Playback Error: No compatible streams are currently available. " when trying to view an old (20 years ago?) home movie. It was created by the app Nero. I am trying on the Chrome web browser. I've attached the relevant part of the log. Note the execution errors. This is from mediainfo on the file ... General Complete name : home-movies/1978-00-00 moe fred linda-singing.mpg Format : MPEG-PS File size : 494 MiB Duration : 29mn 30s Overall bit rate mode : Variable Overall bit rate : 2 340 Kbps Writing library : Created by Nero Video ID : 224 (0xE0) Format : MPEG Video Format version : Version 2 Format profile : Main@Main Format settings, BVOP : Yes Format settings, Matrix : Custom Format settings, GOP : Variable Duration : 29mn 30s Bit rate mode : Variable Bit rate : 2 069 Kbps Maximum bit rate : 4 142 Kbps Width : 720 pixels Height : 480 pixels Display aspect ratio : 4:3 Frame rate : 29.970 (30000/1001) fps Standard : NTSC Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Scan order : Bottom Field First Compression mode : Lossy Bits/(Pixel*Frame) : 0.200 Time code of first frame : 00:00:00:00 Time code source : Group of pictures header GOP, Open/Closed : Open GOP, Open/Closed of first frame : Closed Stream size : 437 MiB (88%) Writing library : Created by Nero Audio ID : 192 (0xC0) Format : MPEG Audio Format version : Version 1 Format profile : Layer 2 Duration : 29mn 30s Bit rate mode : Constant Bit rate : 224 Kbps Channel(s) : 2 channels Sampling rate : 44.1 KHz Compression mode : Lossy Delay relative to video : -34ms Stream size : 47.3 MiB (10%) log.txt
  13. ageborn

    Schedule Music Playback

    I would like to be able to play music tracks on schedule. Daily or week or month basis on specific time.
  14. Aussiedroid

    Few Music Video Improvements

    Added my music video collection into Emby a while back. To assist with seamless playback, it would be great if: 1) Latest Music Videos on home screen would allow to play next automatically, with similar feature popup while playing with episodes. In the order that they were added to Emby. 2) For a random & continuous playback options to be added in the Music Video view. Playback could be based on current sort for continuous playback. If I search for an artist via the search button that the dynamic list created can be played in sequence or randomly. Individually selecting a video every few mins to play isn't the greatest. 3) Some additional sorting options, such as date added, by folder, year, artist. I understand most do not have metadata for this category but any additional options to vary the playback would be awesome. 4) Possible playlist implementation? (I'm sure this would be have been requested before ) - already implemented doh! Thank you, AD
  15. FordGT90Concept

    Surface 2 RT playback error

    It's "Emby Smart Player," not "Emby Theater." The interface looks like how Emby looks through a browser. These give playback error: Aurora - Fire in the Sky (PBS): Video: MPEG4 Video (H264) 1920x1080 29.97fps [V: h264 high L4.0, yuv420p, 1920x1080] Audio: Dolby AC3 48000Hz 6ch 448kbps [A: English [eng] (ac3, 48000 Hz, 5.1, 448 kb/s)] Disney Parks Magical Christmas Celebration (ABC): Video: MPEG4 Video (H264) 1280x720 59.94fps [V: h264 high L4.0, yuv420p, 1280x720] Audio: Dolby AC3 48000Hz 6ch 384kbps [A: English [eng] (ac3, 48000 Hz, 5.1, 384 kb/s)] Christmas With the Mormon Tabernacle Choir Featuring Rolando Villazon (PBS): Video: MPEG4 Video (H264) 1920x1080 29.97fps [V: h264 high L4.0, yuv420p, 1920x1080] Audio: Dolby AC3 48000Hz 6ch 448kbps [A: English [eng] (ac3, 48000 Hz, 5.1, 448 kb/s)] These do not: Brooklyn Nine-Nine (FOX): Video: MPEG4 Video (H264) 1280x720 59.94fps [V: h264 high L4.0, yuv420p, 1280x720] Audio: Dolby AC3 48000Hz stereo 384kbps [A: English [eng] (ac3, 48000 Hz, stereo, 384 kb/s)] Designated Survivor (ABC): Video: MPEG4 Video (H264) 1280x720 59.94fps [V: h264 high L4.0, yuv420p, 1280x720] Audio: Dolby AC3 48000Hz 6ch 384kbps [A: English [eng] (ac3, 48000 Hz, 5.1, 384 kb/s)] I thought stereo versus 6ch did it but Designated Survivor broke that mold. I'm really not sure what's going on.
  16. bluesaxman

    Question about browser decoders

    Hello, I didn't see a post about this, so I thought I would ask. I'm pretty sure this has something to do with fedora, because the webplayer works fine at home on chrome/firefix/qutebrowser on arch (client side), however I'm currently on a fresh install of fedora (client side) and when I try to play a move in chrome or firefox, it hangs and in the js console I get a message about websocket problems. I added a few things to my apache config to try and fix this, but I went from a 404, to a 500 and then to a "Invalid Socket response" message. I'm wondering if I just forgot to install some library on the client side that is causing the browsers not to run the web player correctly. I checked the emby server logs and everything on the server end seems to be in order, emby even thinks the transaction was successful and shows the movie currently being played even though the web player stalled out in the browser. Nothing is showing up in the apache logs ether, so the proxypass I have set up is working fine. So my question is, could I be missing some libraries that chrome/firefox needs in order to properly talk over a webshell? I will be happy to provide the logs I mentions if you would like, but I don't know that it will be necessary as both (emby server and apache error logs) are clean.
  17. The Emby client for Chrome won't stream this file at all. Plays fine when streaming with VLC over the LAN. Mediainfo output below: General Unique ID : 216296604571833373426619842116086179692 (0xA2B935F475D522D7949BFE321EACA76C) Complete name : \\10.0.0.112\f$\Movies\Allied (2016)\Allied (2016).mkv Format : Matroska Format version : Version 4 / Version 2 File size : 8.74 GiB Duration : 2h 4mn Overall bit rate : 10.0 Mbps Encoded date : UTC 2017-02-15 05:59:34 Writing application : mkvmerge v8.3.0 ('Over the Horizon') 64bit Writing library : libebml v1.3.1 + libmatroska v1.4.2 DURATION : 01:33:56.547000000 NUMBER_OF_FRAMES : 142 NUMBER_OF_BYTES : 3889 _STATISTICS_WRITING_APP : mkvmerge v8.3.0 ('Over the Horizon') 64bit _STATISTICS_WRITING_DATE_UTC : 2017-02-15 05:59:34 _STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings, CABAC : Yes Format settings, ReFrames : 5 frames Codec ID : V_MPEG4/ISO/AVC Duration : 2h 4mn Bit rate : 8 540 Kbps Width : 1 920 pixels Height : 800 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.232 Stream size : 7.26 GiB (83%) Writing library : x264 core 148 r2744 b97ae06 Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=8540 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00 Language : English Default : Yes Forced : No DURATION : 02:04:35.313000000 NUMBER_OF_FRAMES : 179228 NUMBER_OF_BYTES : 7977314493 _STATISTICS_WRITING_APP : mkvmerge v8.3.0 ('Over the Horizon') 64bit _STATISTICS_WRITING_DATE_UTC : 2017-02-15 05:59:34 _STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES Audio ID : 2 Format : DTS Format/Info : Digital Theater Systems Mode : 16 Format settings, Endianness : Big Codec ID : A_DTS Duration : 2h 4mn Bit rate mode : Constant Bit rate : 1 509 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 24 bits Compression mode : Lossy Stream size : 1.31 GiB (15%) Language : English Default : Yes Forced : No Text ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Title : English-Forced Language : English Default : Yes Forced : Yes Menu 00:00:00.000 : en:00:00:00.000 00:05:38.088 : en:00:05:38.088 00:16:39.749 : en:00:16:39.749 00:24:31.428 : en:00:24:31.428 00:33:52.280 : en:00:33:52.280 00:43:07.543 : en:00:43:07.543 00:49:14.118 : en:00:49:14.118 01:01:39.321 : en:01:01:39.321 01:09:36.339 : en:01:09:36.339 01:16:44.016 : en:01:16:44.016 01:26:14.961 : en:01:26:14.961 01:31:53.466 : en:01:31:53.466 01:40:12.173 : en:01:40:12.173 01:47:25.105 : en:01:47:25.105 01:56:35.614 : en:01:56:35.614 ffmgeg.txt log.txt
  18. rubicon

    Samsung TV APP

    Hello, My TV model is: UE32H6400 and I have been running the community app version 2.2.2 for couple months now with no issue at all. First of all I was excited to read that now the app is available in the official samsung store for users in UK and I am now running version 0.109 at the same time. Its very handy that I didn't had to delete the community app and have them both installed, as some problems I have with version 0.109 are non existent on 2.2.2 Those in detail: 1) I have noticed when I am running version 0.109, from time to time when I am browsing through my library, the server app on my dedicated windows pc crashes and I have to manually re-start it (only the app, not the PC). Maybe that's a server issue as I have also noticed that it happens after upgrading to 3.2.36.0. 2) Version 2.2.2 starts 3D movies just fine as long as you have configured each movie properly through the metadata manager menu -in my case it's the HSBS option- so you don't have to manually choose this with your remote control. I can't seem to be able to run any 3D movie with version 0.109 3) In version 0.109, when a movie is playing I don't seem to be able to view the progress bar when I pause the movie. I also can't choose a specific chapter or use the playback bar to move further ahead onto another segment of the movie. Fast forward buttons on the remote seem to be ok. 4) I would love to have an option in version 0.109 to increase the subtitles size if possible. All my movies are MP4 with AAC 5.1 audio, 2000 to 2500 bitrate H264 encoding so direct play works flawless on both TV apps and on my iPhone app as well. Another really nice thing I have noticed is that the video playback looks crispier and sharper through the 0.109 app comparing it to the 2.2.2 version. Now that I am thinking of it, the only thing differently I did when I have installed the new 0.109 app, is that I've used the PIN option to connect to my EMBY server. I can also try disconnect and connect manually with my local IP just to see if that makes any difference for the above issues although I don't think it would be related. All those are minor problems of course. I am happy having both apps installed, I just thought to share my testing results with you guys for future improvements. Thanks again for all your hard work, EMBY as always is awesome!!
  19. Hi i have more than one version of a film/Tv show e.g Movie in 720 and same movie in 1080 both in different folders but if i access the 720 version it shows i have played both films when i goto resume playback at a later time any help would be appreciated thanks
  20. Hi, I'm having a fairly recent problem (not sure which version of Emby this has started from). When I try to stream a Live TV channel it doesn't play, I just get the spinning circle of death but when I refresh the page and try to play again it works fine. I have attached the server log and the two ffmpeg logs. I'm running the latest stable version of Emby 3.2.33 on Windows 10 with a DVBLink backend. Any help is greatly appreciated! ServerLog.txt FFMPEG_1.txt FFMPEG_2.txt
  21. AnomalousTech

    Roku - Please add streaming type back

    Hello all, ever since the new Roku layout and all came out when you hit the okay button on the Roku remote you don't get the same info you use to get. One of the nice things to know is if a video is direct playing or transcoding. This helps to know if that may be a reason for buffering or not. I know not many users would probably need or want to know this unless they are a "power" user. I would like to see this tiny piece of information added back.
  22. QDivision

    Live TV Playback Fails

    Hi, When trying to playback Live TV I just get the circle spinning icon and nothing more, when looking at the logs I can see the following filling up the log: 2017-08-15 18:12:17.5820 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.6442 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.7086 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.7695 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.8329 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.8938 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:17.9568 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.0186 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.0813 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.1429 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.2072 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.2702 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.3320 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts 2017-08-15 18:12:18.3947 Info App: Validating segment path D:\Emby\transcoding-temp\3414cd037e8c0b8cb9ce8ef86aed755a0.ts I'm running Windows 10 with emby server 3.2.27.0 and DVBLink backend. I never had any problems when I was on Ubuntu and emby server 3.2.26.0 Attached are the logs Also recorded TV playback seems to take forever to start (approx 30 seconds) not sure if this is linked to this problem.
  23. I've ripped some old cartoon series several years ago by extracting the videoTS folders straight from the DVDs but when I attempt to play them, I get unspecified errors (not timeout related) after about half way through the first episode of a multi episode videoTS folder. Later I found that it would start playing a different vob file or would play the vob file out of sequence which would cause playback to error out. About two years ago, I started transmuxing DVDs to MKVs for compatibility sake but i've been avoiding trying to do that with the videoTS folders as i have about 80-100 of those for a total of 5-8 cartoon series. Is a feature like this possible in the least?
  24. Nisten

    Constant Loading on Roku 2

    I've been testing the playback quality and consistency for Recorded Media through my HDHOMERUN Connect. My roku 2 can play my local dvds and bluray files without any issues. However, I recently recorded a "Track and Field" sports program and it constantly buffers/loads every 1-3 minutes when I try to play it back on my roku 2. Emby is set to: -Convert to MP4 on the fly -Preserve original video & audio -Transcoding is set to "Auto" for the thread count -"Throttling" is enabled for Transcoding Roku is set to: -30 Mbps UHD for the Video Quality Stream (i changed this to 20 Mbps but with no effect) S7 Edge is set to -20 Mbps HD for the Video Quality Stream (also successfully tested this as 30 Mbps for the stream) Connection -I have a 50 Mbps connection and my roku 2 is wired to a gigabit Ethernet port on my Router. -S7 Edge was on a Wireless AC connection with a link rate of 400 Mbps plus Now I tried playing back the same "Track & Field" recording on my Samsung Galaxy S7 Edge through the Emby Android App and I had no problems whatsoever. I was reading on similar issues reported and i'm thinking the issue might be because the roku 2 can't play back the native framerate so its still transcoding even though its in a streaming-friendly format but if that is the case, I want to know how to go about fixing it. The 1057pm file should be the roku playback log while the 1054pm file should be the S7 Edge playback log. 7-11-17 @ 1054pm.txt 7-11-17 @ 1057pm.txt
  25. I have a bizarre problem with playback of some videos. It consistently occurs with the same videos, but the symptoms are different depending on the video. When one video has the problem, the others do to. The problems only appear on some client apps, but which clients the problems appear on is also consistent. Here are two videos that exhibit the two problems. The first is the video starting, then stopping immediately, or playing the sound only. The server log for this problem is server-63635241600_hobbit.txt. server-63635241600_hobbit.txt ffmpeg-remux-8f75321d-20d6-4e36-9e66-4b6d5c93f046.txt is transcoding for Safari on iOS 10, where playback stops immediately without playing any of the video or sound, and the interface returns to the video information page, as if the video had finished playing to the end normally. I see the same behaviour in the Emby iPad app. The relevant lines in the server log are 1 to 40. ffmpeg-remux-8f75321d-20d6-4e36-9e66-4b6d5c93f046.txt ffmpeg-remux-788b2900-4fd1-4e8c-8e21-8698a1a222b4.txt is transcoding for Safari on MacOS, where the sound plays but there is no video, just a black screen with the interface showing when clicked. The relevant lines in the server log are 41 to 141. ffmpeg-remux-788b2900-4fd1-4e8c-8e21-8698a1a222b4.txt ffmpeg-remux-d022bd9f-0502-46dd-9782-2de4cdeaafda.txt is transcoding for Firefox on Linux, where playback works without a problem. The relevant lines in the server log are 142 to the end. ffmpeg-remux-d022bd9f-0502-46dd-9782-2de4cdeaafda.txt The above behaviour is highly consistent (there are very rare occassions when it works, but I don't know what triggers them), and always happens on this video. The second problem, which happens on a different video, is the playback being jerky. The sound continues normally without stopping, while the video plays for half a second or so, then stops for a second or so, then jumps to catch up with where it should be. When the video jumps there is sometimes blockiness, which suggests to me missing data in the video stream. The server log for this problem is server-63635241600_avatar.txt. server-63635241600_avatar.txt ffmpeg-remux-d15fda75-1e56-4590-8810-cdf1724e7127.txt is transcoding for Safari on iOS 10, where the video is jerky. The relevant lines in the server log are 1 to 78. ffmpeg-remux-d15fda75-1e56-4590-8810-cdf1724e7127.txt ffmpeg-remux-88a52558-8b56-404b-98ff-2f9cad9adf47.txt is transcoding for Safari on MacOS, where playback works without a problem. The relevant lines in the server log are 79 to 174. ffmpeg-remux-88a52558-8b56-404b-98ff-2f9cad9adf47.txt ffmpeg-remux-86a924fb-aa6c-496d-8737-27fa10fe879f.txt is transcoding for Firefox on Linux, where playback works without a problem. The relevant lines in the server log are 175 to the end. ffmpeg-remux-86a924fb-aa6c-496d-8737-27fa10fe879f.txt As with the first problem, the above behaviour is highly consistent, and always happens on this video. Both the iPad and MacOS are streaming over wifi, through the same access point (but not at the same time) while Firefox is running on a desktop with a wired connection. Is this perhaps a problem with available codecs on the server? The server is running on Debian Linux 9. I don't think it's a hardware problem because I have other videos which are also HD with DTS audio that play fine on all clients, and the transcoding logs show that transcoding is well ahead of the playback rate. The hardware is a Xeon D-1521 at 2.4GHz.
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