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Announcing the new Emby Knowledge Base

ebr

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We are very excited to announce our brand new, fully searchable and organized, Knowledge Base! It is available now at https://support.emby.media

 

5e1f3ae70d815_kb1.png

 

Just start typing what you are looking for in the search box and related articles will be suggested immediately. Or just navigate the sections to find what you are looking for.

 

5e1f3b3ceecaa_kb2.png

 

We really think this will be a major improvement to helping you find answers to your questions and issues. If you find problems, incorrect information or any other issues with the new KB, please create a post on the support forums and we'll get it addressed.

 

Thanks as always for your support.

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sfatula

Posted

I think that's a great idea, as long as you take the time to update it as new questions occur in the forums, when details are left out of the knowledge base. By continuous improvement, will be a great resource.

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acnp77

Posted

Great idea! Thanks!

Just hope it is not going to replace the possibility to ask questions in the forum.

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ebr

Posted

Just hope it is not going to replace the possibility to ask questions in the forum.

 

No, of course not but it should be a lot easier for everyone to find answers to common questions.

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ebr

Posted

I think that's a great idea, as long as you take the time to update it as new questions occur in the forums, when details are left out of the knowledge base. By continuous improvement, will be a great resource.

 

Yes, absolutely.  If you find things that are incorrect or out of date, please let us know.

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mbarylski

Posted

@ebr Can the support link on the main nav of the emby.media site get updated to point at the new database? Currently it's pointing at the old landing page.

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FrostByte

Posted

Yes, absolutely.  If you find things that are incorrect or out of date, please let us know.

 

Is there a certain section of the forum you want updates posted?  For instance ATV exoplayer does not direct play wma.  Going through the process of changing my library right now because transcodes at 128K sound really bad.

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