millsaccount 1 Posted April 4, 2020 Share Posted April 4, 2020 Hi all, When I delete a file on the Emby Android app, it seems to delete from the app but when I inspected storage on settings it still showed the downloads as on my device (confirmed via DiskUsage app) and I have to clear data for Emby in order to actually delete them. Has anyone else experienced this / know how to fix this? Thanks! Link to comment Share on other sites More sharing options...
Luke 37049 Posted April 4, 2020 Share Posted April 4, 2020 Hi there, what version of the android app are you running, and what version of emby server? Also what version of android does this device run? Thanks. Link to comment Share on other sites More sharing options...
millsaccount 1 Posted April 4, 2020 Author Share Posted April 4, 2020 Hi there, what version of the android app are you running, and what version of emby server? Also what version of android does this device run? Thanks. Hi Luke, Android version: 10 App version: 3.1.14 How do I tell the server version? Link to comment Share on other sites More sharing options...
millsaccount 1 Posted April 4, 2020 Author Share Posted April 4, 2020 Server version is 4.3 Link to comment Share on other sites More sharing options...
Luke 37049 Posted April 5, 2020 Share Posted April 5, 2020 Where exactly in the app are you deleting it from? Link to comment Share on other sites More sharing options...
millsaccount 1 Posted April 5, 2020 Author Share Posted April 5, 2020 Where exactly in the app are you deleting it from? The downloads tab at the bottom, have tried deleting shows individually and deleting series as a whole but still has the same issue Link to comment Share on other sites More sharing options...
Luke 37049 Posted April 5, 2020 Share Posted April 5, 2020 Ok we're looking into this. Thanks. Link to comment Share on other sites More sharing options...
millsaccount 1 Posted April 11, 2020 Author Share Posted April 11, 2020 Ok we're looking into this. Thanks. Hi Luke, any update on if you've been able to replicate this issue? Cheers! Link to comment Share on other sites More sharing options...
Luke 37049 Posted April 11, 2020 Share Posted April 11, 2020 We're still looking into this. If you need immediate relief in the meantime, deleting the download job will also do the trick. Link to comment Share on other sites More sharing options...
millsaccount 1 Posted April 11, 2020 Author Share Posted April 11, 2020 We're still looking into this. If you need immediate relief in the meantime, deleting the download job will also do the trick. No rush at all! Will I be updated once the issue is resolved? Link to comment Share on other sites More sharing options...
Luke 37049 Posted April 13, 2020 Share Posted April 13, 2020 Yes. Link to comment Share on other sites More sharing options...
millsaccount 1 Posted May 19, 2020 Author Share Posted May 19, 2020 Yes. Hi Luke, is there any update on this? Thanks! Link to comment Share on other sites More sharing options...
millsaccount 1 Posted August 10, 2020 Author Share Posted August 10, 2020 On 11/04/2020 at 01:43, Luke said: We're still looking into this. If you need immediate relief in the meantime, deleting the download job will also do the trick. Hi there Luke, sorry to reply to this again but wondering if this issue was fixed / planning to be fixed? Thank you! Link to comment Share on other sites More sharing options...
millsaccount 1 Posted August 25, 2020 Author Share Posted August 25, 2020 (edited) Hi all, When I delete a file on the Emby Android app, it seems to delete from the app but when I inspected storage on settings it still showed the downloads as on my device (confirmed via DiskUsage app) and I have to clear data for Emby in order to actually delete them. (Issue reported before here but I never received a follow up.) Also now, after deleting it tries to redownload the shows as soon as I delete them which is becoming annoying. Has anyone else experienced this / know how to fix this? On the latest app version and server version available. Have tried reinstalling, clearing cache etc. but both issues keep happening. Edited August 25, 2020 by millsaccount Link to comment Share on other sites More sharing options...
CivBase 2 Posted September 24, 2020 Share Posted September 24, 2020 I experienced this same bug. I could not delete music from the downloads tab or playlist page. Actually, it did download the music, but then it immediately re-downloaded it. I was able to get around it by deleting the content from the "Manage Downloads" page. That deleted the files and stopped the app from re-downloading them. Link to comment Share on other sites More sharing options...
Luke 37049 Posted September 29, 2020 Share Posted September 29, 2020 Apologies for the delay. We are looking into this issue. Link to comment Share on other sites More sharing options...
millsaccount 1 Posted May 27, 2021 Author Share Posted May 27, 2021 On 29/09/2020 at 19:15, Luke said: Apologies for the delay. We are looking into this issue. Hey Luke, just wondering if someone managed to figure out a solution to this yet? Link to comment Share on other sites More sharing options...
Luke 37049 Posted June 17, 2021 Share Posted June 17, 2021 Apologies for the delay. We are working on revamping the downloads library and this is waiting on that. Please note, this issue only occurs when you try to delete a parent folder that was downloaded. For example, let's say you downloaded three songs of an album. The issue occurs when trying to delete the album folder. If instead you delete the songs individually, there is no problem. That is just a workaround in the meantime, just FYI. Link to comment Share on other sites More sharing options...
freeflight29 2 Posted July 5, 2021 Share Posted July 5, 2021 is the issue is solved ? i have the same issue here. Link to comment Share on other sites More sharing options...
MBSki 1013 Posted July 20, 2021 Share Posted July 20, 2021 The only way I can remove downloaded items from my device is to remove from the server. No method from the device works for me. Link to comment Share on other sites More sharing options...
heffeque 38 Posted August 24, 2021 Share Posted August 24, 2021 (edited) Movie downloaded. Tried deleting it within the menu on the Downloads section, and it immediately started to re-download. Went to the movie on the general section, pressed "Remove download", does nothing whatsoever. So basically what I did was delete from Downloads again, and pause the download through Android's notification bubble. Not the best solution out there, but at least it'll keep the wasted space to a minimum without having to delete it entirely from Emby. Also it would be helpful to distinguish the "Delete" buttons a bit better ("Delete from server" vs "Delete from this device", or at least a better clarification in the confirmation pop-up), as sometimes it's not easy to distinguish if I'm in the Download section or the general online one. Hopefully the revamp with the fix comes soon Edited August 24, 2021 by heffeque 2 Link to comment Share on other sites More sharing options...
MBSki 1013 Posted August 24, 2021 Share Posted August 24, 2021 I have the same problem. Only solution I've found is to remove the download from the server. It doesn't always work though. Sometimes I even delete the actual file, but it still shows up as available in Emby. Link to comment Share on other sites More sharing options...
handspiker2 1 Posted January 7, 2022 Share Posted January 7, 2022 At the risk of sounding like an echo, any updates? Phone memory is filled with 5GB of video that was downloaded then never deleted. The device has no downloads listed in the "manage downloads" in the app and on the server. Pixel 4a (Android 12) Emby for Android 3.2.32 Emby Server 4.6.7.0 (Official docker image) Link to comment Share on other sites More sharing options...
lolque 0 Posted January 7, 2022 Share Posted January 7, 2022 +1 to this Link to comment Share on other sites More sharing options...
Luke 37049 Posted January 24, 2022 Share Posted January 24, 2022 We're looking into this. Thanks. Link to comment Share on other sites More sharing options...
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