ebr 14912 Posted April 1, 2020 Share Posted April 1, 2020 That's not the latest version of the android mobile app. That looks pretty old. Can you please try the latest version? Thanks. Does the latest mobile app require a version of Android over 5.1? Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 1, 2020 Share Posted April 1, 2020 Does the latest mobile app require a version of Android over 5.1? No, it's 5.0+. Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 1, 2020 Share Posted April 1, 2020 Thats the version that is appearing in the app store on the TV; i double checked it again and there's no other version available unless theres an apk to side load i am not sure now! Yes the apk is on our website as well. Link to comment Share on other sites More sharing options...
m124 0 Posted April 1, 2020 Author Share Posted April 1, 2020 Which was it? Did it work or did it have no sound...? I'm sorry my mistake, a lot of testing going on (a lot going on in general!) tested again via firefox on TV title played WITH sound but performance is not great, it is watchable but only just but i feel overall this is not a solution (and performance may be worse with other titles) side-loaded android app (not android tv app, i assume its the arm version?) not playing and no sound, app is stuck and cannot exit no matter what i do, had to power cycle TV Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 2, 2020 Share Posted April 2, 2020 I'm sorry my mistake, a lot of testing going on (a lot going on in general!) tested again via firefox on TV title played WITH sound but performance is not great, it is watchable but only just but i feel overall this is not a solution (and performance may be worse with other titles) side-loaded android app (not android tv app, i assume its the arm version?) not playing and no sound, app is stuck and cannot exit no matter what i do, had to power cycle TV Can you tell me what version of these two apps are installed on the device: Chrome Android system webview Based on the style of the loading spinner something looks old. We only fall back to that plain gray style on much older rendering engines. Thanks. Link to comment Share on other sites More sharing options...
m124 0 Posted April 2, 2020 Author Share Posted April 2, 2020 Ok, Chrome wasnt installed, installed it (chrome browser 80.0.3987.149) it then prompted to update "play services" to 20.09.14; which now looks a lot different?! android system webview is version 39 20170821-arm i then tried the android tv beta version again, and it just crashes no playback only a black screen and blue circle and general app perfoemance is not great (lagging etc) its now stuck on the black emby screen that says loading with the blue circle Guys I totally appreciate your help here, but could this be a limitation on the android version in the TV (along with its resources?) I dispise these built in smart tv's as they inevitably become so out of date they are unusable! and OEM support is non existent! casting to a chromecast connected to this TV from our phones using the android app works beautifully and i think this will be the way to go. I will re-educate those in the household and use this method. I have Emby premiere I don't think i will exceed the device limit I'm now going to reset the android part of the TV and leave it unconfigured its totally useless! Thank you all for your attempts! Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 2, 2020 Share Posted April 2, 2020 android system webview is version 39 20170821-arm is that the newest available? Install the latest which i think is 80, and then the mobile app will be like a whole new experience. Link to comment Share on other sites More sharing options...
m124 0 Posted April 2, 2020 Author Share Posted April 2, 2020 that's all that was available and there are no updates in the play store either not sure how to update this one otherwise? Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 2, 2020 Share Posted April 2, 2020 https://www.apkmirror.com/apk/google-inc/android-system-webview/android-system-webview-80-0-3987-162-release/ Link to comment Share on other sites More sharing options...
m124 0 Posted April 2, 2020 Author Share Posted April 2, 2020 I downloaded the apk however the tv wont allow me to install it (wont even show up on the usb for some weird reason) the other apks show up (the android version) just not this; tried renaming it, still the same Link to comment Share on other sites More sharing options...
Luke 37061 Posted April 2, 2020 Share Posted April 2, 2020 Well assuming you downloaded the correct architecture, maybe there just isn't' an update for your device then. Link to comment Share on other sites More sharing options...
m124 0 Posted April 2, 2020 Author Share Posted April 2, 2020 yep i think so, otherwise it would be in the play store too i suppose like i said above i don't think we'll be able to go much further with this device Link to comment Share on other sites More sharing options...
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