Wancley Nunes 0 Posted March 28, 2020 Share Posted March 28, 2020 boa tarde!!!! não estou conseguindo acessar o emby através do emby.media/ fora da minha rede, ao tentar conectar ao servidor, coloco o ip externo e a porta aparece a seguinte mensagem, falha na conexão não foi possível conectar ao servidor selecionado. por favor, certifique-se que esteja sendo executadoe tente novamente. como resolver esse problema? deste já agradeço pela atenção. Link to comment Share on other sites More sharing options...
Happy2Play 8250 Posted March 28, 2020 Share Posted March 28, 2020 Você seguiu a seção Conexões externas no wiki Conectividade para obter as etapas comuns de solução de problemas? Have you followed the External Connections section in the Connectivity wiki for common troubleshooting steps? Link to comment Share on other sites More sharing options...
Luke 37020 Posted March 28, 2020 Share Posted March 28, 2020 HI there, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Wancley Nunes 0 Posted March 28, 2020 Author Share Posted March 28, 2020 Você seguiu a seção Conexões externas no wiki Conectividade para obter as etapas comuns de solução de problemas? Have you followed the External Connections section in the Connectivity wiki for common troubleshooting steps? sim, estava funcionando, agora não sei por que parou. Link to comment Share on other sites More sharing options...
Wancley Nunes 0 Posted March 28, 2020 Author Share Posted March 28, 2020 HI there, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! obrigado... porem não resolveu, tem outra configuraao que posso fazer? Link to comment Share on other sites More sharing options...
Happy2Play 8250 Posted March 28, 2020 Share Posted March 28, 2020 Does a site like canyouseeme.org show the Emby ports open? Link to comment Share on other sites More sharing options...
Luke 37020 Posted March 28, 2020 Share Posted March 28, 2020 obrigado... porem não resolveu, tem outra configuraao que posso fazer? O que você fez? Link to comment Share on other sites More sharing options...
Wancley Nunes 0 Posted March 28, 2020 Author Share Posted March 28, 2020 O que você fez? fiz a liberação da nat do modem/roteador ,e permissão no firewall, e testei as portas no site canyouseeme.org a porta 8096 esta ok , porem ao tentar acessa fora da rede não encontra o servidor. ser eu usar o ip externo conecto normal. por esse caminho app.emby.media/ não encontra o servidor. Link to comment Share on other sites More sharing options...
Luke 37020 Posted March 31, 2020 Share Posted March 31, 2020 Does your emby server dashboard display the correct remote address? Link to comment Share on other sites More sharing options...
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