Seneca2510 1 Posted February 21, 2020 Share Posted February 21, 2020 Just a few minor issues found: - If the TV is set to launch the last used app on startup, Emby launches with a "no network error", forcing an "Ok" and sending you into the settings menu. Presumably it checks for a network before the TV has had a chance to initialize it and it should wait a bit longer, like e.g. Netflix or Amazon Prime apps. - Occasionally not updating from server (i.e. a new title is visible on the iOS app, but not on the TV). This can sometimes, but not always, be fixed by exiting and restarting the app. - All the colors in the app interface - not during playback - are really oversaturated, most likely related to HDR. The colors look normal on an external Emby source, whether HDR has been enabled for that input or not. Link to comment Share on other sites More sharing options...
Luke 37060 Posted February 21, 2020 Share Posted February 21, 2020 Hi there, thanks for reporting. We'll take a look at these. Link to comment Share on other sites More sharing options...
Seneca2510 1 Posted February 21, 2020 Author Share Posted February 21, 2020 Oh, just realized the second issue seems to be the consequence of the first: the Emby app assumes there is no network and doesn't check with the server (ever) until you either sign in or start to play media. Link to comment Share on other sites More sharing options...
SamES 890 Posted February 23, 2020 Share Posted February 23, 2020 - If the TV is set to launch the last used app on startup, Emby launches with a "no network error", forcing an "Ok" and sending you into the settings menu. Presumably it checks for a network before the TV has had a chance to initialize it and it should wait a bit longer, like e.g. Netflix or Amazon Prime apps. I have this setting on and frequently turn on the TV to resume in the Emby client, but I have never seen the 'no network' error. What model is your TV, maybe that is the difference? Link to comment Share on other sites More sharing options...
Luke 37060 Posted February 23, 2020 Share Posted February 23, 2020 Also what were you doing in the emby app when you turned the TV off? Link to comment Share on other sites More sharing options...
Seneca2510 1 Posted February 24, 2020 Author Share Posted February 24, 2020 Model: It's a 2018 Q9FN, using the "Autorun last app" setting. (There's also an "Autorun Smart Hub" setting, which can be on or off, but I get the same behavior either way.) What I was doing: I always exit whatever I was playing before switching the TV off, so it's basically just the home screen or info screen. When does it happen: Emby comes back fine if the TV has been off for less than a couple of minutes. Any longer than that and I will always get the error message: "No network found. Check your connection and try again." Other apps (Netflix, YouTube) don't have the same issue. I'm assuming the TV is launching the app faster than it can check the network connection, and the Emby client just isn't being patient enough, but I'm sure this never happened a few months back. Maybe a Samsung firmware update? Link to comment Share on other sites More sharing options...
Luke 37060 Posted February 24, 2020 Share Posted February 24, 2020 Ok thanks for the info. We'll try to reproduce. Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted February 24, 2020 Share Posted February 24, 2020 I have a 2018 Q8FN one model down from the OP's and with that setting on my TV it pops right into Emby with no problem. I waited 2 hours before trying. I'm running firmware 1292 which should be the latest for both models. Link to comment Share on other sites More sharing options...
Luke 37060 Posted March 10, 2020 Share Posted March 10, 2020 Are you still running into the no network error? Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 25, 2020 Share Posted April 25, 2020 @@Seneca2510 Are you still running into the no network error? Link to comment Share on other sites More sharing options...
dmtg 11 Posted April 28, 2020 Share Posted April 28, 2020 The Last version have bug in the subtitles, if a select a movie mkv with subtitles and i select portuguese subtitles the app play english subtitles, i need pause de movie and select english subtitles play de movie, pause de movie and select again portuguese subtitles Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 28, 2020 Share Posted April 28, 2020 The Last version have bug in the subtitles, if a select a movie mkv with subtitles and i select portuguese subtitles the app play english subtitles, i need pause de movie and select english subtitles play de movie, pause de movie and select again portuguese subtitles Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks. Link to comment Share on other sites More sharing options...
SamES 890 Posted April 29, 2020 Share Posted April 29, 2020 (edited) The Last version have bug in the subtitles, if a select a movie mkv with subtitles and i select portuguese subtitles the app play english subtitles, i need pause de movie and select english subtitles play de movie, pause de movie and select again portuguese subtitles Are you starting playback from the beginning, or are you selecting a chapter/scene to start playback? Edited April 29, 2020 by SamES Link to comment Share on other sites More sharing options...
dmtg 11 Posted April 29, 2020 Share Posted April 29, 2020 Are you starting playback from the beginning, or are you selecting a chapter/scene to start playback? starting beginning, i have my server configure to subtitle default is portuguese... when de mkv have the subtitle in portuguese, select auto this subtitles. but when i play the movie i see in english the subtitiles. Link to comment Share on other sites More sharing options...
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