irony 0 Posted September 24, 2019 Share Posted September 24, 2019 Hi, running ET on W7 on my Emby Server I get "no compatible stream is currently available" for all movies. On the same system the web client plays the movies. On other systems (W10) ET can play the files. Setting the ET player to VLC doesn't solve the problem. Error screen, ET log, MPV log and VLC error attached. Any thoughts? log.txt theater-63704942666.txt vlc.txt Link to comment Share on other sites More sharing options...
Luke 36876 Posted September 24, 2019 Share Posted September 24, 2019 Please attach the emby server log. thanks. Link to comment Share on other sites More sharing options...
irony 0 Posted September 24, 2019 Author Share Posted September 24, 2019 (edited) Hi, Server log attached. sucessful play in chrome on local host. sucessful play on remote ET. unsucessful play on local ET. I don't think I need the loopback for the desktop app on W7, do I? thanks again. embyserver.txt Edited September 24, 2019 by irony Link to comment Share on other sites More sharing options...
Luke 36876 Posted September 25, 2019 Share Posted September 25, 2019 Hi, Server log attached. sucessful play in chrome on local host. sucessful play on remote ET. unsucessful play on local ET. I don't think I need the loopback for the desktop app on W7, do I? thanks again. What did you try to play and at what time? Link to comment Share on other sites More sharing options...
irony 0 Posted September 25, 2019 Author Share Posted September 25, 2019 Hi I played the same copy of Return of the Jedi each time. Files are on a NAS, but mapped as a drive under W7. Here is what I did: 1. Chrome Web Browser: W7 where Emby Server is installed. Successfully played. 2019-09-25 08:12:18.628 Info App: ProcessRun 'StreamTranscode 4b1175' Execute: C:\Users\brucesm\AppData\Roaming\Emby-Server\system\ffmpeg.exe -f avi -i file:"M:\Star Wars\Star Wars VI\Star Wars Episode VI - Return Of The Jedi.avi" 2. Emby Theatre 3.0.9 on W10 Laptop, via WLAN successfully played. 2019-09-25 08:16:32.532 Info App: ProcessRun 'StreamTranscode 7ad9fb' Execute: C:\Users\brucesm\AppData\Roaming\Emby-Server\system\ffmpeg.exe -f avi -i file:"M:\Star Wars\Star Wars VI\Star Wars Episode VI - Return Of The Jedi.avi" 3. Emby Theatre 3.0.9 on same box as 1. fails to start 2019-09-25 08:18:32.514 Info App: ProcessRun 'StreamTranscode cc92c9' Execute: C:\Users\brucesm\AppData\Roaming\Emby-Server\system\ffmpeg.exe -f avi -i file:"M:\Star Wars\Star Wars VI\Star Wars Episode VI - Return Of The Jedi.avi" Spinning circle, after about 2 minutes, incompatible stream error on screen.... 2019-09-25 08:20:32.441 Info SessionManager: Playback stopped reported by app Emby Theater 3.0.9 playing Return of the Jedi. Stopped at 0 ms thanks. Link to comment Share on other sites More sharing options...
irony 0 Posted September 27, 2019 Author Share Posted September 27, 2019 Hi, in case the question also refered to the media type, the issue happens on all media types.1080p H264 mkv 720p avi 720p h264 mkv 1080p hevc mkv 584p mp4 480p avi etc All play in the browser on the same system. thanks. Link to comment Share on other sites More sharing options...
irony 0 Posted October 1, 2019 Author Share Posted October 1, 2019 Hi, attaching some new logs, I can see an error in the ffmpeg log Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height Conversion failed! Movie plays in the web browser. Any help appreciated, thanks, Bruce. embyserver.txt ffmpeg-transcode-313f765a-0378-48b6-a79f-3130cfab66a5_1.txt theater-63705535278.txt Link to comment Share on other sites More sharing options...
irony 0 Posted October 12, 2019 Author Share Posted October 12, 2019 Hi, still hoping for some help. This and other files play OK in the browser, it also plays from ET on my W10 laptop, but not on the ET on the W7 box where ET is installed. I have attached a new (small) Server log. Playing starts at: 2019-10-12 14:21:49.357 Info SessionManager: Playback start reported by app Emby Theater 3.0.6 playing The Abyss. Started at 0 ms And stops at: 2019-10-12 14:25:49.448 Info SessionManager: Playback stopped reported by app Emby Theater 3.0.6 playing The Abyss. Stopped at 0 ms What other info do I need to provde? thanks... embyserver.txt Link to comment Share on other sites More sharing options...
berrick 28 Posted October 12, 2019 Share Posted October 12, 2019 (edited) Hi Apologies for jumping in on this post but I get the same problem but in reverse. Plays movies with sound but wont play music even with external player set to use VLC... Emby server running on Windows 7 Ulitmate x64 Emby Theater running Windows 10 Pro x64. Version 10.0.17763 Build 1776 Last music track I tried playing was "(Somebody Else Been) Shaking Your Tree" embyserver.txt Edited October 12, 2019 by berrick Link to comment Share on other sites More sharing options...
Luke 36876 Posted October 16, 2019 Share Posted October 16, 2019 Hi Apologies for jumping in on this post but I get the same problem but in reverse. Plays movies with sound but wont play music even with external player set to use VLC... Emby server running on Windows 7 Ulitmate x64 Emby Theater running Windows 10 Pro x64. Version 10.0.17763 Build 1776 Last music track I tried playing was "(Somebody Else Been) Shaking Your Tree" Please try removing the external player setup for music and see if that makes a difference. thanks. Link to comment Share on other sites More sharing options...
berrick 28 Posted October 16, 2019 Share Posted October 16, 2019 Hi Luke, Thanks for the reply.... I added the external player because of the problem with Emby Theater not playing music. Since my post I already removed the external player but I'm sorry to report the problem persists. Link to comment Share on other sites More sharing options...
Luke 36876 Posted October 16, 2019 Share Posted October 16, 2019 Hi Luke, Thanks for the reply.... I added the external player because of the problem with Emby Theater not playing music. Since my post I already removed the external player but I'm sorry to report the problem persists. Try configuring the sound settings in the app based on your setup. Make sure you've configured Windows sound settings as well. Seems to be working just fine here in my testing. Link to comment Share on other sites More sharing options...
berrick 28 Posted October 16, 2019 Share Posted October 16, 2019 Windows 10 sound is OK. Using Emby in a browser on this PC works OK. Movies play OK in Emby Theater . I already tried audio settings. Assuming I'm looking in the right place (dont normally use Theater) under Audio and playback? Link to comment Share on other sites More sharing options...
Luke 36876 Posted October 16, 2019 Share Posted October 16, 2019 Yes, correct. Link to comment Share on other sites More sharing options...
Guest asrequested Posted October 16, 2019 Share Posted October 16, 2019 What exactly do you mean by 'not playing music'? Link to comment Share on other sites More sharing options...
Luke 36876 Posted October 23, 2019 Share Posted October 23, 2019 Right, what do you mean by that? Link to comment Share on other sites More sharing options...
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