everyone 0 Posted September 16, 2019 Share Posted September 16, 2019 When I first turn on the app on the roku, I see, my media, continue watching, on now, etc. I do not see a "live TV" section with "programs, guide, recordings, schedule". (attached a screenshot of the webpage with what I want to see) If I go to the web page, ios app, and android app, I have the live tv section. Is there any way to add this to the roku? When I got to settings, it says to add it through the web interface, but I don't see the option there either. Thanks for any help Link to comment Share on other sites More sharing options...
ebr 14863 Posted September 16, 2019 Share Posted September 16, 2019 Hi. Are you logged in as the same user in both places? Those home screen settings are per user. Link to comment Share on other sites More sharing options...
everyone 0 Posted September 16, 2019 Author Share Posted September 16, 2019 I am logged in as the same user. I have switched to different users. I have also signed out of the app and back in. Nothing had helped Link to comment Share on other sites More sharing options...
Luke 36888 Posted September 16, 2019 Share Posted September 16, 2019 What user is signed into the web app? What user is signed into the Roku app? Link to comment Share on other sites More sharing options...
everyone 0 Posted September 16, 2019 Author Share Posted September 16, 2019 the same user is signed into all devices. Link to comment Share on other sites More sharing options...
ebr 14863 Posted September 16, 2019 Share Posted September 16, 2019 Are you a Premiere subscriber? Is it possible the Roku is not able to validate that? Link to comment Share on other sites More sharing options...
everyone 0 Posted September 17, 2019 Author Share Posted September 17, 2019 (edited) I am a premier user, I think the roku sees it since it lets me watch and record tv. another thing I noticed is that in all other platforms, when I look at the guide, I see "programs, guide, channels, recordings, schedule, series" and the days of the week at the top, but on the roku guide screen, I only see the grid guide without the other options. On the roku, where should I be able to see what is scheduled to record? I assumed it should look the same as the other platforms. Edited September 17, 2019 by everyone Link to comment Share on other sites More sharing options...
ebr 14863 Posted September 17, 2019 Share Posted September 17, 2019 Okay, sorry, we completely mis-understood what you were missing. The Roku interface has a button for the Guide as the first item in the "On Now" row. It does not have all the other Live TV views yet. It will in the future. Link to comment Share on other sites More sharing options...
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