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Can't connect out of my network


los347

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los347

I used Emby a few months ago and it worked but uninstalled for a while and just reinstalled today and it has not worked from the start today

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Guest asrequested

But what point in the connectivity guide did you see an issue? Have you successfully port forwarded? What did canyouseeme tell you?

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los347

At no point in the guide. I followed all the setps but when I try to connect get the following message 

 

5ce738cea1c8a_20190523.jpg

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los347

Yea I watched the video and set that all up. Here is the kicker , just figured out its not working even when I am connected locally, it only works on the installed machine. 

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los347

So another odd this I noticed is the server name on the app whne I log in is diffrent than the swerver name in the dashboard. Its the old server name from when I installed a few months ago

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Guest asrequested

That means your local connection is good. It looks like you're using your phone to test. In the app, if you put in the server IP, can you connect?

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Guest asrequested

So another odd this I noticed is the server name on the app whne I log in is diffrent than the swerver name in the dashboard. Its the old server name from when I installed a few months ago

 

That means you are trying the old stuff. Start over.

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los347

I also am using a nvidia shield. When I manully add server ip while connected to wifi it shows me a server name that is diffrent than the server name on the dashboard and when I click it says server not avaible 

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Happy2Play

Are using Connect or a direct connection?  Sounds like Connect if you are seeing old servers.  You should have a option to delete them.

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Guest asrequested

Ah, you should have posted in the shield section. But as you're here... 

 

 

What do you mena the old stuff? Everythign was unstalled from the computer and the devices.

 

I meant remnants of the original installation. It sounds like it's remembering what came before, and is trying to use the same server, but you've reinstalled and it can't. Localhost works, which means it's running.

 

Did you try this?

In the app, if you put in the server IP, can you connect?

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los347

ok so here is where I am at. I created a new user since the last one was the same as when I used the old server a few months ago. This solved the issue for local machines. Happy for that! 

 

Here is whats happening on any device outside the network.

 

1. It now shows both the old server and the new server when you open the app. (Not sure how to delte the old) 

2. Clicking on the correct server gives anerror " We're unable to connect to the selected server right now .....

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los347

Server is on my Windows PC

 

Local Testing Device = Shield TV

Remote testing device Mobile phone

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los347

Did you try this?

Doofus, on 23 May 2019 - 8:50 PM, said:snapback.png

In the app, if you put in the server IP, can you connect?

 

 Yes , same connection Failure warning when not connected to local network

Edited by los347
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