FordGT90Concept 61 Posted October 19, 2018 Share Posted October 19, 2018 (edited) User went to the recording folder, then into a program, then into a season (only one episode available) and hits play. Emby gives a spinning wheel that doesn't go away. He's tried signing out and back in to fix it but it doesn't. The only way to fix it is to reboot the Xbox. He did all of the above this morning and I believe the recording was this one: E:\Recordings\S.W.A.T (2017)\Season 2\S.W.A.T. S02E04 Saving Face.ts Server log attached. It has been happening for a few weeks. Edit: There is a lot of ffmpeg transcode logs that are 0 bytes. 39 of them between 9:07-9:09 am. Maybe related. embyserver.txt Edited October 19, 2018 by FordGT90Concept Link to comment Share on other sites More sharing options...
Luke 37054 Posted October 23, 2018 Share Posted October 23, 2018 You had to reboot the Xbox? meaning you were unable to just close the app? Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted October 23, 2018 Author Share Posted October 23, 2018 (edited) The Inteset Remote we're using doesn't have the contextual button so it's difficult to close the app. That's why he reboots it instead. Edited October 23, 2018 by FordGT90Concept Link to comment Share on other sites More sharing options...
Luke 37054 Posted October 24, 2018 Share Posted October 24, 2018 @@softworkz zero byte ffmpeg logs Link to comment Share on other sites More sharing options...
softworkz 3335 Posted October 24, 2018 Share Posted October 24, 2018 From the log I can see: Successful executions of ffprobe Successful executions of ffmpeg All failures are happening with a single file only: The Big Bang Theory S12E05 The Planetarium Collision.ts Most like this file is corrupt in some way. Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted October 24, 2018 Author Share Posted October 24, 2018 That file is very corrupt as per this post: https://emby.media/community/index.php?/topic/62524-improve-recovery-from-tuner-failures/?p=638375 The issue I'm after in this thread is the Xbox One S can't start playing a recording without restarting Emby/rebooting the Xbox. Link to comment Share on other sites More sharing options...
softworkz 3335 Posted October 24, 2018 Share Posted October 24, 2018 You mean you need to restart Emby Server as well? Could you please replicate the whole thing without trying to play a corrupt video? Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted October 24, 2018 Author Share Posted October 24, 2018 (edited) No, just the Xbox. He wasn't trying to play the corrupted video, he was trying to play: E:\Recordings\S.W.A.T (2017)\Season 2\S.W.A.T. S02E04 Saving Face.ts That was before and after rebooting the Xbox (same file twice). Edited October 24, 2018 by FordGT90Concept Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted October 25, 2018 Author Share Posted October 25, 2018 I asked if it was still failing to play today and he said yes. I also deleted the corrupted video so no one will try to play it anymore. Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 14, 2018 Author Share Posted November 14, 2018 This issue is still persistent: 1) Turn on Xbox One (it is set to power off). 2) Start Emby. 3) Log in as Lauren. 4) Try to start a recording sourced from Live TV. 5) See black screen. 6) Back all of the way out to the Emby sign out screen. 7) Power off Xbox One. 8) Wait for the Xbox One to completely power off. 9) Turn on Xbox One. 10) Start Emby. 11) Log in as Lauren. 12) Start recording sourced from Live TV. 13) Works as it should. log.zip Link to comment Share on other sites More sharing options...
Luke 37054 Posted November 14, 2018 Share Posted November 14, 2018 Both tests were with the same file? Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 14, 2018 Author Share Posted November 14, 2018 Yup. The file doesn't really matter. Last time I reported it was a different file. Both are the same container/format. Link to comment Share on other sites More sharing options...
Luke 37054 Posted November 14, 2018 Share Posted November 14, 2018 It is direct playing, right? Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 14, 2018 Author Share Posted November 14, 2018 Probably but I'm not 100% sure. There's a remux in the folder but I'm 90% sure that's a different program being remuxed. Link to comment Share on other sites More sharing options...
Luke 37054 Posted November 14, 2018 Share Posted November 14, 2018 Unfortunately if it is direct playing, then a remux or transcode is most likely the only fix right now. We are using the stock Microsoft player and that means we have to accept it's limitations. We'd like to replace this with mpv in the future. Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 14, 2018 Author Share Posted November 14, 2018 Why does rebooting the console fix it though? Would making the console sleep instead of powering off help? Link to comment Share on other sites More sharing options...
Luke 37054 Posted November 14, 2018 Share Posted November 14, 2018 I don't have answers to those I'm afraid. Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 14, 2018 Author Share Posted November 14, 2018 (edited) It's worth a try anyway, I'll change the setting and see what happens... Edit: It was set to "Energy Saver" and I changed it to "Instant On." Edited November 14, 2018 by FordGT90Concept Link to comment Share on other sites More sharing options...
FordGT90Concept 61 Posted November 16, 2018 Author Share Posted November 16, 2018 Changed it to "Instant On" fixed it. Some power saving feature probably doesn't get enabled without a reboot. Link to comment Share on other sites More sharing options...
Luke 37054 Posted November 16, 2018 Share Posted November 16, 2018 Very strange. Thanks for the info. Link to comment Share on other sites More sharing options...
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