Spaceboy 2484 Posted January 14, 2018 Share Posted January 14, 2018 with cinema mode on in the web client most trailers fail to play due to "no compatible streams". emby skips on to play the custom intro and the movie. Link to comment Share on other sites More sharing options...
Luke 36887 Posted January 14, 2018 Share Posted January 14, 2018 Hi there, can we look at an example? please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
pmac 132 Posted February 3, 2018 Share Posted February 3, 2018 @@Luke, I'm also having an issue with cinema mode where my custom intro plays, but no trailers are playing (I have it set up to play 2 internet trailers before my custom intro). I'm not getting any errors though, and nothing stuck out to my (untrained) eye in the server log. I've attached the log anyway though. Cinema Mode is enabled and set to play 2 new and upcoming trailers, as well as a custom intro: "Trailer" Channel access is enabled: Also, I currently have v1.1.2.0 of the Trailers plugin installed. server-63653258909.txt Link to comment Share on other sites More sharing options...
Luke 36887 Posted February 3, 2018 Share Posted February 3, 2018 Try unchecking some of those Cinema mode filters Link to comment Share on other sites More sharing options...
pmac 132 Posted February 3, 2018 Share Posted February 3, 2018 I've tried unchecking all the filters, as well as checking all the different sources, it doesn't seem to change anything, no matter which boxes are checked/unchecked.Trailers play fine from the channel in ET and the web app, just not in Cinema mode (regardless of which app I'm using). Link to comment Share on other sites More sharing options...
Luke 36887 Posted February 3, 2018 Share Posted February 3, 2018 Remember that it also has to be enabled in the app that you're using it from. Link to comment Share on other sites More sharing options...
kendoman96 1 Posted July 19, 2018 Share Posted July 19, 2018 (edited) Hey Luke!I am also having the same issues as pmac except I'm using archlinux. I'm usually pretty good at diagnosing this stuff myself however I am left scratching my head. I have 3 logs and a screenshot attached to this. I see where my intro stops playing but then it just goes right into playing the movie.On an unrelated note that screenshot shows like a bunch of random ffmpeg processes that run even though no media is being watched. Not sure if thats normal lol embyserver-63667604904.txt embyserver-63667604755.txt embyserver.txt Edited July 19, 2018 by kendoman96 Link to comment Share on other sites More sharing options...
Luke 36887 Posted July 19, 2018 Share Posted July 19, 2018 Hi, please update to Emby Server 3.5, run a library scan, and then let's re-evaluate. thanks ! Link to comment Share on other sites More sharing options...
kendoman96 1 Posted July 21, 2018 Share Posted July 21, 2018 Hey Luke!Has emby 3.5.x been released for archlinux? Pacman is only seeing "Packages (1) emby-server-3.4.1.0-1" yaourt sees the beta 3.6.x but I'd rather not run a beta version for stability reasons.~~~ 1 community/emby-server 3.4.1.0-1 [installed] Bring together your videos, music, photos, and live television 2 aur/emby-server-beta 3.6.0.2-1 (4) (0.38) Bring together your videos, music, photos, and live television ~~~ Also I just added a movie recently, went to play it and two trailers played! however they both froze after about 5 seconds. Closing and re-opening the stream played another two trailers! Then I tried another movie and no trailers. Then I tried the original movie and no trailers yet again ¯\_(ツ)_/¯ I'll attach the pertinent logsAny thoughts? trailer1_stream.txt trailer2_stream.txt movie_stream.txt Link to comment Share on other sites More sharing options...
Luke 36887 Posted July 21, 2018 Share Posted July 21, 2018 It should be, yes. @@alucryd can confirm. Thanks. Link to comment Share on other sites More sharing options...
miniliQuid 84 Posted November 2, 2018 Share Posted November 2, 2018 Do you need trailer plugin for the cinema mode plugin to work?Or will the Cinema plugin just stream trailers from youtube before the movie starts?So far I haven't been able to get it to work either just yet. Tried without the 2 filters, now I have the parental filter back on. Either way, same problem, movie just starts without trailers.No custom intro so that isn't the problem either. Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 3, 2018 Share Posted November 3, 2018 Yes you need the trailer plugin. Thanks. Link to comment Share on other sites More sharing options...
mcarrosquilla 0 Posted February 11, 2019 Share Posted February 11, 2019 Did you guys ever come up with a solution for this one? I have the same issue on version 4.0.1.0 Link to comment Share on other sites More sharing options...
HUB 1 Posted February 13, 2019 Share Posted February 13, 2019 Same Issue. No trailers playing Link to comment Share on other sites More sharing options...
jdotero 7 Posted February 14, 2019 Share Posted February 14, 2019 (edited) I too am having the same issue -- trailers do not play before my "main feature". Cinema mode worked fine before I upgraded to v 4.x. Now it does not work. I have tried un-installing and re-installing both the the "Trailers" plugin and the "Cinema Mode" plugin to no avail. My custom intros seem to be working (although the selection always seems to be the same custom trailer rather than selecting one at random). I haven't really looked through the logs too much as they are quite large. If anyone can tell me what to look for, I can grep for that. Edited February 14, 2019 by jdotero Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted February 14, 2019 Share Posted February 14, 2019 There are several topics on this and it is being looked into. Link to comment Share on other sites More sharing options...
miniliQuid 84 Posted February 14, 2019 Share Posted February 14, 2019 (edited) I totally forgot I posted here a while ago. Was before the big server update though. Fixed itself after a week, maybe 2 weeks (server update perhaps?). Wasn't paying attention to it since the feature doesn't add too much of interest for me (disabled on my own account currently). My post was from November though... Also have no specifics so the information is probably not of much use. PS: rebooting emby, or server didn't help with it, that much I do know. Edited February 14, 2019 by miniliQuid Link to comment Share on other sites More sharing options...
abescalamis 76 Posted February 20, 2019 Share Posted February 20, 2019 (edited) Cinema mode is not working since I updated the server Log.rtf Edited February 20, 2019 by abescalamis Link to comment Share on other sites More sharing options...
Happy2Play 8145 Posted February 20, 2019 Share Posted February 20, 2019 Cinema mode is not working since I updated the server Merged topic Link to comment Share on other sites More sharing options...
kendoman96 1 Posted February 22, 2019 Share Posted February 22, 2019 This is happening for me also, version 4.0.2.0. I recall there was an issue with the newest version of ffmpeg so I'm still running 4.0.2-7. Should we update to 4.1.1-1? Link to comment Share on other sites More sharing options...
Luke 36887 Posted February 22, 2019 Share Posted February 22, 2019 This will be resolved in Emby Server 4.1. Thanks guys. 2 Link to comment Share on other sites More sharing options...
BlazedMonkey 94 Posted February 24, 2019 Share Posted February 24, 2019 (edited) Add me to the list of "my trailers are broken" :wavey: EDIT: my apologies, I somehow didn't see there was a page 2. Thanks for the update Luke. Edited February 24, 2019 by BlazedMonkey Link to comment Share on other sites More sharing options...
kendoman96 1 Posted February 26, 2019 Share Posted February 26, 2019 Sweet, I see 4.1.0.10-beta was just released and 4.1.0.6-beta has been out for almost a month now, so 4.1.x official should be right around the corner Link to comment Share on other sites More sharing options...
Gcoombs 0 Posted March 30, 2019 Share Posted March 30, 2019 Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING! Link to comment Share on other sites More sharing options...
Luke 36887 Posted March 30, 2019 Share Posted March 30, 2019 Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING! Hi there, this will be resolved with the upcoming 4.1 server release. Thanks. Link to comment Share on other sites More sharing options...
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