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Emby Theater Xbox One Freezing Slow Responding


Scott310

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Scott310

Watched two movies last night and the same thing happened as in the other thread.  Almost exactly an hour into the movie it froze.  We backed out an were able to get it playing again.  For the second movie we switched to Ember so that it wouldn't freeze on us. But for the first time it happened in ember too right around an hour into the movie.

 

I also saw a noticeable interference in the picture. At first I just thought it was my movie file or my tv.  But I was able to rule those out.  The interference was almost like an old antennae  signal wasn't tuned in just right.  It is faint but was very annoying. I tried other video apps and none of them were showing this; only emby.

Edited by Scott310
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Simply2Cool

I don't know if it is related, but I must have the volume at max level to watch anything on emby on this app.  Also the sound cuts out during quiet scenes.

 

Does the xbox create a log file, or only the server?

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  • 2 weeks later...
Simply2Cool

I don't know if it is related, but I must have the volume at max level to watch anything on emby on this app.  Also the sound cuts out during quiet scenes.

 

Does the xbox create a log file, or only the server?

 

Uninstalling and reinstalling fixed my problem.

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  • 3 weeks later...
Cydios

I'm having the same issues. It only appears to happen with mkv 1080 or higher. Almost every 10 mins like clockwork. Xbox one app. Restarted, reinstalled. Same. For the record, it started doing this with both ember and emby right after the xbox update.

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  • 11 months later...
owen_a

I've noticed if you skip ahead of the grey buffer progress bar that it will freeze and not play onwards. CPU will hit 100% and then go back to idle and playback doesn't happen. Just had to go back to the Web UI in the end. If you could try reproducing this problem then it might be linked to the same issue of media freezing during playback also.

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Scott310

Not sure if this helps but I have been hearing a few good things about Emby theater over the last couple of days.  I went down to my xbox one S and the app worked great it was not freezing up or crashing during navigation anf I played a movie from beginning to end.  I may have gotten lucky or it really was acting stable.

 

Then I went to my xbox one and reinstalled emby theater but unfortunately it was still freezing, crashing, and unstable. Ember however worked just fine as well as all other streaming apps.  Is it possible that Emby could be stable on the Xbox one S and not on the original Xbox?

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It could be related to the media, the network connection on the device, etc. Also the system update differences between the two.

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owen_a

I've also tested the Emby Theater app on Windows and it appears to work fine, just seems to be the Xbox One version that seems to have the issues.

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  • 4 weeks later...
colchar

I have 4 xbox ones and I am experiencing freezing on all of them. On an original xbox One it takes about 10 minutes till it freezes, on the One S it takes about 20 minutes. It happens on every movie I try it on. I don't have any issues on tv shows at 720, but any 1080 movie freezing will occur every time. To fix it I have to completely shut down the xbox and start again, is there a possibility of a memory leak? As it appears to reduce the xbox's ability to run theatre at all after freezing.

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FrostByte

Earlier I started watching a 4K HDR movie and it froze the app about 5 minutes into the movie on my XB1X with latest OS.  My XB1X, TV, Emby server, etc are all hardwired into the same router

 

Movie played fine using the Samsung app afterward

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colchar

I can play any files on the xbox using Kodi with the emby plug in, or DLNA from emby to the xbox video app with no problems. Soon as I play through emby theater it freezes 4 or 5 times per movie.

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Scott310

Every so often I reinstall Emby theater to check if this has been resolved. Without fail every time it freezes. Its a shame cause I really want it to work.  My question is, (and I don't intend this to sound rude in any way) how is it that Ember for emby is consistently stable especially when the Dev. rarely spends any time on it, and Emby Theater is not? Its sad cause I keep seeing all of these new updates and features being rolled out but the platform I think a lot of people want to use is still not working correctly. :(

 

 

Also I don't know if this helps and maybe @@Luke is already aware of it.  When using Ember for emby at almost exactly 5 minutes into the movie the server dashboard reports that the movie has stopped playing when in fact it is playing through until the end.

 

When using Emby Theater the movie just freezes when reaching this point.

Edited by Scott310
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